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Firestormcards Reviews 

1,196
•
TrustScore 4.5 out of 5

4.7

Game Store
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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and secure packaging, noting that board games and other collectible items often arrive safely within twenty-four hours of ordering. Buyers also deeply appreciate the competitive pricing, rare product availability, and helpful communication provided consistently throughout the entire purchasing process. However, some people mentioned recurring issues with stock availability, occasional delivery service confusion, or unexpected price increases on highly sought-after items. A few consumers also reported receiving damaged products, experiencing delayed pending orders, or facing frustrating logistics complications with external carriers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting incredibly fast shipping times... See more

Product

Reviewers highlight positive aspects of product satisfaction, frequently noting that games arrive quickly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are competitive and... See more

Service

Customers had positive experiences with service, expressing widespread satisfaction regarding the... See more

Order

Users describe positive interactions with order, highlighting fast delivery times, excellent condition upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it b... See more

Rated 5 out of 5 stars

Not gonna lie, Firestorm Cards' website is offputting, it looks like it was made in the early 2000s. But i got a copy of Speakeasy off them when no-one had it in stock. Anyone that knows anything... See more

Rated 5 out of 5 stars

Very fast processing and shipping. My board game order was packaged really well, and arrived in perfect condition. Even though I had chosen free postage, it arrived within 24 hours. I will definitely... See more

Rated 5 out of 5 stars

Ordered online for collection, was kept informed of order progress throughout and collected the same day. Have been very pleased with the goods. Pricing was competitive, will definitely be perchas... See more

Company details

  1. Game Store

Information provided by various external sources

Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,196)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Requested cancellation

Requested cancellation, got a shipping notification and no response to my mail.

December 4, 2025
Firestormcards logo

Reply from Firestormcards

We’re sorry—we’re sometimes too fast at shipping! Your order was placed at 10:26 on 3rd December and shipped the same day at 14:42. Your cancellation request came in at 00:21 on 4th December—after it had already left us. When it arrives, you’re welcome to return it for a refund.

Rated 5 out of 5 stars

Great experience. Couldn't recommend enough 👌

First time buyer. Ordered a white flare etb in the afternoon. Recieved a nice thank you message from jimmy (which is a nice touch) and had a message that it had been dispatched later that same day. Package arrived around midday the next day, well packaged and secured. Couldn't recommend enough

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

Wasn’t sure at first reading other reviews or the look of the website however cannot fault them, arrived within 48hrs of purchase as described no hassle

October 17, 2025

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