Top notch and super prompt customer support and is so customer centric. One of my best experiences ever! Plus they are generous with discounts. Firm Abs products are unique in not just style but cu... See more
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FIRM ABS is a professional fitness apparel brand that serves fitness enthusiasts from all around the world. Unique designs, flattering style, comfortable & quality material. You can always find the sportswear you need for fitness on FIRM ABS only official store: https://www.firmabs.com
China
Replied to 94% of negative reviews
Typically replies within 1 week
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Great I love all of my outfits. The customer service is amazing. I have never had any issues. You guys are awesome 😘😘😘😘😘

Reply from FIRM ABS
Gita was so helpful with my size exchange service...thankful to make the experience very good! Like your products! Michelle from LA

Reply from FIRM ABS
The long sleeve extreme tank top fits me well I'm xl in men cloths and this fits good!

Reply from FIRM ABS
Strong, great quality leggings that I wear every day - great customer service!

Reply from FIRM ABS
I had to return a top that did not fit. Right from the start a customer service rep was there to help and answer all my questions even during the week of Christmas! Got a new top ordered and is on the way! This customer service is awesome!

Reply from FIRM ABS
Very disappointed, my first time ordering and my Hollow active Sports bra advertised as White was delivered and it wasn’t white as advertised it was more Ivory or it looked like it was washed in bleach several times, definitely didn’t look pure white as shown on website! In addition it was too tight and I sized up, I’m usually a small. When I emailed them regarding a refund, my options were not “free refund within 30 days” I could get a partial refund or if I want my full refund I’d have to pay for shipping to China. Very disappointed!

Reply from FIRM ABS
The customer service is excellent — very responsive, polite, and helpful. Communication was smooth and professional, which made the overall experience pleasant.
The only downside is that the size chart does not match the actual product: the items run quite large, so this should be taken into account when ordering.
Overall, a positive experience, and I hope the sizing information will be improved.

Reply from FIRM ABS
Since I discovered Firmabs three months ago, I have placed multiple orders because I genuinely love their designs. However, my latest order, worth around $147, was extremely disappointing.
Shipping suddenly appeared as a charge for my country, even though my orders over $130 previously qualified for free shipping. At checkout, the free T-shirt and free socks were advertised, yet after placing the order, I received an email removing the free socks, which were clearly shown at checkout and are still visible in my order confirmation email.
Customer support replied with a generic response that did not address the issue or offer any solution. While I would normally give Firmabs high marks for their products and designs, this experience falls well below standard. Even if a technical glitch caused the system to display two free gifts, it is their responsibility to resolve it—not to remove a simple item from a customer’s order.
This incident makes me hesitant to place future orders, which is unfortunate given my previous satisfaction with their designs.

Reply from FIRM ABS
I am absolutely thrilled with my orders from Firmabs! 💖 The products are top quality, fit perfectly, and look just as amazing as in the pictures. The customer service is incredibly friendly, helpful, and attentive – it really makes you feel valued. I always get so excited when opening a package, and I can wholeheartedly recommend this brand. Thank you for the wonderful products and your amazing support! 🌸

Reply from FIRM ABS
Best athletic wear ever!!! Fits great, washes well and very durable. Best of all, the customer service is Superb!!!!

Reply from FIRM ABS
I absolutely love the clothing from FirmAbs. I mainly shop during their sales, as that’s when the prices are more within my budget, but the items I’ve bought have been completely worth it.
Their leggings have an amazing fit, feel high-quality, and last a long time. I’ve been genuinely impressed with how well they hold up.

Reply from FIRM ABS
Your assistant Gita is very nice person. Was answering on my quastions very fast and kindly.

Reply from FIRM ABS
Really great customer service experience and good product quality.

Reply from FIRM ABS
Always a pleasure to have the items from Firmabd. High quality garments 🤩🤩🤩

Reply from FIRM ABS
The materials of these leggings and tops are the best I ever experienced. I am with them from the beggining and they only got better. Customer service is amazing, so helpful and polite. Will continue being their satisfied customer

Reply from FIRM ABS
I never received the item I ordered. I was told that my address was not a valid address. My address is at a UPS store located on a Naval base.

Reply from FIRM ABS
Excellent quality. Really happy with the product. They are very prompt with getting back to you via email. Product is as looks on advertisement

Reply from FIRM ABS
I ordered 3 pairs of Cargo Fitness Leggings, grey, olive and tie dye with the pockets especially for my mobile phone. and they are the most comfortable pants I have ever worn. They are high waisted and allow movement with me. I ordered Medium and they are a perfect fit. Extremely happy and recommend Firm Abs to all who are after comfortable leggings for the gym actually they look so great you can wear them when you go out so very fashionable. A gym instructor from the one I go to wears them and that is what got me interested. Well done Firm Abs. All the best,Jeanette Smith from Australia.

Reply from FIRM ABS
Firm Abs is one of the best companies, if not the best, I have ever purchased from. Not only are their leggings the most comfortable and flattering I’ve ever owned, the quality is exceptional. Their customer service goes above and beyond to help you with anything you need. Truly one of the best on-line experiences I have ever had. Thank you so much, Firm Abs. You have a customer for life.

Reply from FIRM ABS
I am very impressed with the quality and fit ! I LOVE my outfits and I get many compliments on them. Order a size bigger in pants and tops.
Fantastic customer service !!
Very Fast in replying back ,efficient and helpful !! Do not hésitate to purchase and the shipping is very Fast !!
I just loved my expérience and love the clothes !!

Reply from FIRM ABS
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