First Response Glaziers Reviews 15

TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

15 reviews

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Rated 5 out of 5 stars

Nice experience …

I had a pleasent experience with this company, they came in short notice at 2 in the morning resolved the situation fast and also could catch some sleep. I also used them before as a recommendation of some of my friends . Looks they were right. I had 2 years ago a broken glass which they immediately change it in a day. This time was the main door, they came quick ,boarded, the next day came for measurements and the third day ,done brand new door.I usually don’t waste time writing reviews but this time I felt compelled to speak out.Thank you for the hard work guys.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fast reliable

Called these at 1am fast response for boarding , needed urgent sealed unit here now at 7am with new glass , wow thank you

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Broken window

Called to board up broken window on shop, was there quick, boarded up, measured up, replaced and fitted, the next day am, very happy with service, highly recommend.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Broke a pane of glass in my front door

Broke a pane of glass in my front door. Called at 1pm by 3pm they had been out installed a new pane of glass in my door and matched all from a photo I sent them.
Amazing service cannot recommend enough.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t ever use this service

Please don’t ever use this service!!!
Anyone thinking or considering using them should be alert. They did emergency boarding without giving a quote or their charge before completing the work. Next day, demanded 5 times more than market price without any invoice. When asked, they were extremely abusive on the phone. Their email address is not working, no information about complaints process. Not sure if they are a proper company!

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

This company has paid for high google…

This company has paid for high google rankings - unclear pricing and very expensive - they initially quoted £840 to knock out a broken panel of a double glazed sliding door (the second panel remaining intact). This did not include securing with boards. this was then knocked down to around £540 'on the ground' with the people sent round. The initial call was to a referrals business. Yes a weekend call out won't be cheap but there is taking the mickey and providing a service. I'll let you decide how we felt about this. Avoid. go local. and definitely get pricing up front.

November 30, 2025
Unprompted review

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