Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than... See more
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Review summary
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Reviews shaping this summary
Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
Company replied
Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
Company replied
A nice smooth journey getting our plan put together, easy to work with, with the added Suttle humour, a product missing from many other organisations. Well done folks.
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Company details
- First Aid Station
- Hospital Equipment and Supplies Store
- Medical Equipment Supplier
- Safety and Work Wear Store
- Safety Equipment Supplier
About firstaid.co.uk
Written by the company
firstaid.co.uk is a leading UK supplier of first aid kits and supplies, offering quality, value and choice for the workplace, home, travel and leisure with a range of over 1,000 products in stock and ready for immediate despatch.
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Our website, firstaid.co.uk, is operated by Safety First Aid Group Limited, a family company established in 1959, with offices and a warehouse in Hertfordshire. We have the product experience and buying power to offer you the lowest prices.
At firstaid.co.uk, we have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0845 872 0141
- sales@firstaid.co.uk
- firstaid.co.uk
Clearance
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super quick service
Super quick service! Ordered in the afternoon and everything was on my doorstep mid-morning the next day,
October 15, 2025
Reply from firstaid.co.uk
Thank you for this review. It's great to hear about your positive experience.
Good service with quick delivery
October 6, 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this positive review. It's great to hear your thoughts.
Reply from firstaid.co.uk
Thank you for this positive review, Sonia. It's great to hear your thoughts.
Reply from firstaid.co.uk
Thank you for taking the time to leave this positive review. It's great to hear your thoughts.
Very easy to use website so ordering…
Very easy to use website so ordering the items was really easy. Very competitive pricing and brilliantly quick delivery!
September 18, 2025
Reply from firstaid.co.uk
Thank you for this review, Jackie. It's great to hear about your positive experience ordering from our website.
Excellent Customer Service
Ciara in your customer service team was outstanding and took a difficult situation where you were out of stock with items from an on-line order, where I was not notified to offering me an alternative, arranging for my refund to be processed in your accounts and having my replacement items shipped overnight so that installation could go ahead as planned. She is a wonderful asset to your company.
September 12, 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this review. We're so glad to hear about your positive customer service experience with Kiara.
Reply from firstaid.co.uk
Thank you for your review. It's great to hear about your positive experience!
Service as expected
Ordered refill kit for my vehicle first aid kit fast efficient service!
September 1, 2025
Reply from firstaid.co.uk
Thank you for this review. It's great to hear about your positive experience.
Does what it says on the tin !
August 28, 2025
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear your thoughts.
Reply from firstaid.co.uk
Thank you for this review. It's great to hear about your positive experience with us.
We ordered supplies to restock our…
We ordered supplies to restock our holiday cottages first aid kits. Found ordering easy and my order was delivered quickly.
Will definitely order again in the future.
August 18, 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this review, Amanda. It's great to hear about your positive experience with us.
Product was fine but communication was…
Product was fine but communication was lacking, no email to tell me the order was in its way untill 3 days after it was delivered. Luckily it wasn't stolen.
August 18, 2025
Reply from firstaid.co.uk
Thank you for your feedback and for sharing your experience. We’ve looked into your order and can confirm it was placed and dispatched on a Friday with delivery on Saturday. We are looking into why, on this occasion, no courier delivery alerts were sent to you advising of delivery times.
The email you may be referring to that arrived three days after delivery was the automated Trustpilot review request email. We schedule these to arrive a few days after arrival, so you have time to either use the product or review our service.
We’re very sorry for the confusion this caused and will review how we can improve communication in these situations.
First Aid Supplies
Very Easy to order using the Website, Good communication via email and quick delivery.
August 15, 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this review. It's great to hear about your experience.
Reply from firstaid.co.uk
Thank you for this review, Jane. It's great to hear about your positive experience.
Excellent Service All Round
Excellent Company. I had to call customer services about my order as I needed to change something, the lady was very friendly and helpful. My order came quickly, packed very well.
August 7, 2025
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear about your experience with us.
you had the bits i wanted but wend it…
you had the bits i wanted but wend it come to it was hell with my bank
August 4, 2025
Reply from firstaid.co.uk
Thank you for your rating. Sorry to hear you had issues with your bank.
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear about your experience with our company.
Easy to order and great price and fast…
Easy to order and great price and fast delivery
July 31, 2025
Reply from firstaid.co.uk
Thank you for this review. It's great to hear about your positive experience.
Service, that’s quick and on time.
Thanks for your service. Look forward to completing more business.
July 29, 2025
Reply from firstaid.co.uk
Thank you for this positive review, Farren. It's great to hear about your experience with us.
all good .......
July 25, 2025
Reply from firstaid.co.uk
Thank you for taking the time to leave this positive review.
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