Firstbase.io Reviews 1,047

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and user-friendly platform, making complex processes like company registration straightforward and quick. Many highlight the exceptional customer service and staff, noting their helpfulness, responsiveness, and clear communication, which made them feel supported throughout their journey. However, some people were dissatisfied with the response times, mentioning that support could be slow or inconsistent. A few other people also felt that the support chat provided scripted responses and lacked accountability, leading to frustration when trying to resolve issues.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use for company... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's intuitive,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the support team for being... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's responsiveness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Firstbase.io made it simple to incorporate our US business from abroad. The platform is clean and easy to follow. Their bundled services - including EIN and bank account setup - made things very... See more

Rated 4 out of 5 stars

I really enjoyed creating my company with Firstbase.io. Their platform is intuitive, user-friendly, and makes the whole process extremely simple. You’re guided step-by-step through every stage, e... See more

Company replied

Rated 4 out of 5 stars

Firstbase made it easy for us to get our company off the ground quickly and easily. Taking care of all the important things you need when starting up and allowing us to focus on the most important... See more

Rated 4 out of 5 stars

The interface is user friendly and the process is easy, however few points to improve on: 1. More clarity about 2nd-3rd step additional payments that are hiding and showing up only after you s... See more


Company details

  1. Legal Services

Written by the company

We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast & Easy

Setting up a company with FB was a very easy, straightforward process. It was super fast, and the support team was always responsive. We used the Start, Mail and Agent services.

July 9, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Richard!

Thank you for your feedback! We're glad to hear that setting up your company with Firstbase was easy and straightforward. It's great to know that our Start, Mailroom, and Agent services met your needs, and that our support team was there to assist you.
If you ever need anything else as your business grows, we're here to help!

Warm regards,
Firstbase team

Rated 5 out of 5 stars

Seamless

I used Firstbase.io to incorporate my company. The entire process went smoothly, and I can definitely recommend their services.

December 11, 2024
Unprompted review
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Reply from Firstbase.io

Hi Mathieu!

Thank you for your recommendation! We're delighted to hear that your incorporation process went smoothly with Firstbase.io. Helping entrepreneurs like you establish their businesses efficiently is our top priority. If you ever need further support or have questions as your business grows, our team is here for you.
Wishing you great success ahead!

Kind regards,
Firstbase team

Rated 4 out of 5 stars

Easiest way to setup US based business

I'm thankful I found this platform. The best and fastest way to setup a US based business. It took me 45 days. I have an agent and a mailroom. Super fast, amazing support, super easy to use and everything is done for you. Highly recommend it. I recommend it to all my biz owners that want to setup a business and save money on taxes, to setup a us based offshore company and firstbase helps you with all that paperwork

December 11, 2023
Unprompted review
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Reply from Firstbase.io

Hi Alia!

Thank you for your feedback and recommendation! We're so glad to have made your business setup seamless and efficient. At Firstbase, we strive to simplify the incorporation process and provide the tools entrepreneurs need to succeed, whether it's through our agent services, mailroom, or comprehensive support.

If you or your fellow business owners ever need assistance as you grow, we're here to help every step of the way.
Wishing you continued success!

Kind regards,
Firstbase team

Rated 5 out of 5 stars

They got your back!

As a non-resident founder, I incorporated a Wyoming LLC a year ago with Firstbase, firstbase is not just a place to incorporate a company, it is a full suite of tools you need to sustain and grow.
You get your company filed, you get your EIN, a bank account, registered address really quickly, so that you can start your operations quickly. they also forward mail to your doorstep anywhere in the world.

There are also a lot of other tools that you need as a founder for an extra fee.

I shouldn't miss that you get access to a bunch of perks too when you signup. And the notifications you get about the times of compliance reports and tax filings.

Simply, Firstbase is your companion when it comes to your company, I recommend.

December 11, 2024
Unprompted review
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Reply from Firstbase.io

Hi Mohannad!

Thank you for sharing your experience as a non-resident founder! We're thrilled to hear how Firstbase has been a comprehensive partner in your journey, from incorporation to providing the essential tools to grow and sustain your business.

We're proud to offer seamless processes, all designed to help you launch and operate quickly. The added perks and compliance reminders are part of our commitment to making entrepreneurship stress-free and efficient.

Thank you for recommending us! If there's anything else we can do to support your business journey, we're here to help. Wishing you continued success!

Warm regards,
Firstbase team

Rated 5 out of 5 stars

Firstbase.io came highly recommended by…Trusted Businessperson within a trusted business network.

Firstbase.io came highly recommended by a trusted businessperson within a reputable business networking community, and from that moment, I placed my trust in them.

This is the first time in a long while that I've truly enjoyed engaging with an online company. They have a precise timing schedule; when they say three days, you will have your document in hand within that timeframe, which means a lot to me.

They are not only trustworthy and precise with timing but also prompt in responding to inquiries.

The staff at Firstbase.io exercises patience, and every team member is knowledgeable.

They respond and resolve issues within minutes of contact.

They are easy to contact. In a nutshell, I would confidently do business with Firstbase.io again.

They alleviate the stress from daily life. I am extremely grateful for the stress relief provided to our company. I am willing to do business with Firstbase.io at any point in my remaining lifetime.

Thank you for exhibiting such professionalism.

Our business appreciates the opportunity to work with your company.

With gratitude, I commend you for the tremendous work you are doing. It has been a pleasure working with you.

November 4, 2024
Unprompted review
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Reply from Firstbase.io

Hi Faby!

Thank you for sharing such a heartfelt and detailed review! It’s truly rewarding to know that Firstbase.io has earned your trust and made a meaningful impact on your business journey.

We take immense pride in delivering precise, timely, and professional service while addressing inquiries and concerns promptly. Knowing that our efforts to simplify the process and reduce stress have resonated with you means a lot to our entire team.

Your kind words inspire us to continue delivering exceptional service and support to businesses like yours. It’s been a pleasure working with you, and we’re grateful for the opportunity to contribute to your success.

If there’s anything more we can do to assist, we’re here for you. Thank you for your trust and partnership!

Warm regards,
Firstbase Team

Rated 5 out of 5 stars

Firstbase.io has been a reliable agent…

Firstbase.io has been a reliable agent to get a business registered in the United States. Their staff has been supportive and informative when I needed help. Their greatest strength is that they don't spam you with a unwanted emails like most other companies do.

December 11, 2024
Unprompted review
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Reply from Firstbase.io

Hi Jonathan!

Thank you for your feedback! We're thrilled to hear that your experience with Firstbase.io has been positive and that our team has been supportive throughout your business registration process. We also appreciate your recognition of our approach to communication—we strive to keep things helpful and to the point, without bombarding you with unnecessary emails.

If you ever need further assistance or have more questions, don’t hesitate to reach out. We're here to help!

Kind regards,
Firstbase team

Rated 5 out of 5 stars

Firstbase made starting a company…

Firstbase made starting a company abroad super simple!

I've been a customer for 4 years now and I have nothing but praise for the service.

I am still shocked by how cheap it is. (I'd easily pay more)

December 10, 2024
Unprompted review
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Reply from Firstbase.io

Hey Julian!

Thank you so much for your continued trust and support over the past four years! We're thrilled to hear that your experience with Firstbase has been consistently positive. We aim to provide affordable and high-quality services to help entrepreneurs like you thrive, and it's great to know that we've been able to meet your expectations.

If you ever need any further assistance or have questions down the road, we're always here to help!

Kind regards,
Firstbase team

Rated 4 out of 5 stars

customer support team was responsive and helpful

I had a great experience with Firstbase.io. The customer support team was responsive and helpful, making the entire process smooth and stress-free. One thing I really appreciated was how they stuck to the estimated timeline—they delivered everything right on schedule, which was a huge plus.

However, one drawback I noticed was that they don’t allow you to choose an external registered agent. You’re required to use their in-house service, which might not work for everyone, especially if you prefer having more control over that aspect of your business setup.

Overall, while the process and support were excellent, I wish they provided the option to select an outside agent for more flexibility.

December 2, 2024
Unprompted review
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Reply from Firstbase.io

Hi Mohamed!

Thank you for your feedback and for sharing your experience with us! We’re thrilled to hear that the process was smooth and our customer support met your expectations. Timely delivery is something we prioritize, and it's great to know that was a plus for you.

Regarding the registered agent service, we understand that flexibility is important for some customers. While we provide an in-house registered agent service to ensure compliance and convenience, we always value input from our customers, and we’ll certainly take your feedback into consideration as we continue to improve our offerings.

If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!

Kind regards,
Firstbase team

Rated 5 out of 5 stars

Great service and automation

Great service and automation
it's been two year now of continuous good service
Thank You for an excellent service

December 10, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Juan!

Thank you so much for your kind words! We’re happy to hear that you’ve had a positive experience with us over the past two years. It’s been a pleasure supporting your business, and we’re committed to continuing to provide excellent service and automation to help you grow.

If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!

Warm regards,
Firstbase team

Rated 5 out of 5 stars

great service and automation.

great service and automation.
thank You for an excellent service, I got what I was looking for and it is been two year of continuous good service.

December 10, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hey Juan Pablo!

Thank you for sharing your feedback! We're so glad to hear that you've been satisfied with our service and automation over the past two years. It’s been a pleasure supporting your business, and we’re always here to help you as you continue to grow.

If you ever need assistance in the future, feel free to reach out!

Warm regards,
Firstbase team

Rated 5 out of 5 stars

Seamless experience

I've started my LLC with firstbase back in 2021 and I enjoyed the smooth process. You will get a dashboard with all important information about your business, keeps track of the deadlines and much more. You also get a lot of freebies to all sorts of SaaS products, that you can use straight away. Definitely recommend as a foreign business owner.

November 30, 2024
Unprompted review
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Reply from Firstbase.io

Hey Vilko!

Thank you for sharing your positive experience! We're delighted to hear that starting your LLC with Firstbase in 2021 was smooth and that our dashboard and resources have been valuable to you.

Providing tools to track deadlines, manage business information, and access exclusive SaaS perks is part of our commitment to making entrepreneurship accessible and efficient, especially for foreign business owners like you.

If there's ever anything else we can assist with, feel free to reach out—wishing you continued success with your business!

Kind regards,
Firstbase team

Rated 5 out of 5 stars

Firstbase is an absolute game-changer…

Firstbase is an absolute game-changer for entrepreneurs looking to streamline the process of starting and managing a business. From incorporation to compliance, their platform simplifies what could otherwise be a daunting task. Here’s why I’m giving them a 5 stars !

December 9, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi !

Thank you for your feedback! We're happy to hear that Firstbase has been a game-changer for you and helped simplify the incorporation and compliance process. Empowering entrepreneurs to focus on growing their businesses while we handle the complexities is our ultimate goal.

If there's anything more we can do to support your journey, we're always here to help. Here's to your continued success!

Warm regards,
Firstbase Team

Rated 5 out of 5 stars

A great experience

The process from making initial contact through providing my documentation up to having my business registration completed, along with foreign entity registration in additional US States was seamless.
I also appreciate that they are looking out for me when handling regulatory matters and providing updates as they become due, especially with the Beneficial Ownership Filing.
Working with Firstbase for the last 2 years and counting has been good.

November 25, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi!

Thank you for sharing your positive experience! We're glad to hear that the process, from documentation to business registration and foreign entity filings, has been seamless for you. Ensuring regulatory compliance, including timely updates like the Beneficial Ownership Filing, is one of our top priorities.

Your trust over the past two years means a lot to us, and we're committed to continuing to provide the support and guidance you need. If there's anything more we can do to assist, we're always here to help.

Kind regards,
Firstbase Team

Rated 5 out of 5 stars

Suuuuuper Awesome

Super super awesome service. I have used them a few times now and they're always happy to help in any way they can by answering any questions you might have about incorporation, tax, and much more. Can't recommend Firstbase enough.

December 1, 2024
Unprompted review
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Reply from Firstbase.io

Hi Malte!

Thank you for the fantastic feedback! We're delighted to hear that our service has been consistently helpful across multiple experiences. Providing clear guidance on incorporation, tax, and beyond is exactly what we aim for.

Your recommendation means the world to us, and we look forward to supporting you in the future as your business continues to grow.

Kind regards,
Firstbase Team

Rated 4 out of 5 stars

definitely easy and efficient way to…

definitely easy and efficient way to start a business , streamline all the things you need to do , to get started as a startup

December 9, 2024
Unprompted review
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Reply from Firstbase.io

Hi Walla!

Thank you for sharing your experience! We're glad to hear that Firstbase made starting your business easy and efficient. Simplifying the process and providing all the essentials to help startups hit the ground running is what we strive for. Here's to your continued success!

Kind regards,
Firstbase Team

Rated 5 out of 5 stars

Trusted platform for US expansion

Firstbase has been a great platform for enhancing our operations in the US, providing us with great tools to manage our legal, tax, accounting and banking needs.

December 9, 2023
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hey Juan!

Thank you for your feedback! We're glad to hear that Firstbase has been instrumental in supporting your operations in the US. Providing tools to seamlessly handle legal, tax, accounting, and banking needs is at the core of what we do. We’re here to empower your business every step of the way!

Regards,
Firstbase team

Rated 5 out of 5 stars

Great experience with them

Great experience with them. I honestly found them thorugh a google ad and i chose them to implement my llc because they seemed the most professional ones out all the other options. Beside this they have video calls with you before even paying anything helping you understand what you need in order to own an llc as a non us resident.

It’s been two years since i am a client of theirs and i have never had any issues ever. Whenever i had a questions someone was there for me on thr live chat. 10/10 for their team!

December 9, 2024
Unprompted review
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Reply from Firstbase.io

Hi Stefan!

Thank you for sharing your experience! We're happy to hear that you found Firstbase through a Google ad and chose us as your partner for starting your LLC as a non-US resident. Offering guidance via video calls before payment is just one of the ways we aim to make the process clear and stress-free.

It's fantastic to know you've been with us for two years and found our live chat support responsive and helpful. Your 10/10 rating means a lot to our team! We're committed to continuing to provide you with seamless service as your business grows.

Warm regards,
Firstbase team

Rated 5 out of 5 stars

A Great One Full Year of Support with Firstbase

Firstbase was here for our company formation as an International Hijab Brand registering in USA OFFICIALLY and having our EIN and Formation documents which helped us Open our Bank account in Mercury and using Payment gateways such as Stripe & ShopifyPayments …. Also to mention Finalizing one full year with Firstbase and helping us send our yearly financial tax report for the fira time using the Firstbase Agent Autopilot mode (such as great experience & relief) … I would lovw to have new feautures such as heling having a new US Business sim number and other services that would help to grow and expand more easily

December 9, 2024
Unprompted review
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Reply from Firstbase.io

Hi Mohamed!

Thank you for sharing your experience! We're so glad Firstbase could support your international Hijab brand in officially forming your business in the U.S., securing your EIN, and enabling you to use essential platforms like Mercury, Stripe, and Shopify Payments. It’s fantastic to hear that our Agent Autopilot mode helped make your first-year state tax filing smooth and worry-free.

We appreciate your suggestion for new features like a U.S. business SIM number—feedback like yours helps us shape future services to better meet the needs of growing businesses like yours. Here's to continued success and growth for your brand!

Warm regards,
Firstbase team

Rated 5 out of 5 stars

Easy to use

Easy to use, worth it's pricing, good support. I definitely recommend it, specially for opening companies in the US

November 1, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hey Juan Cruz!

Thank you for your recommendation! We're glad to hear you found Firstbase easy to use and our support helpful. Our goal is to provide a seamless and valuable experience for entrepreneurs starting companies in the U.S.
If there's ever anything else we can assist you with, don’t hesitate to reach out.

Here's to your continued success!
Firstbase team

Rated 4 out of 5 stars

Of the best and most efficient…

Of the best and most efficient incorporation services firms in the US..

The team was very helpful in resolving all the matters we have faced especially that we have incorporated from across the country and had certain specifications for our incorporation.

Much helpful and excellent after sales and customer service teams.

All the best.

February 7, 2024
Unprompted review
Firstbase.io logo

Reply from Firstbase.io

Hi Qutaiba!

Thank you for your feedback! We're so glad to hear that our team was able to help you with your specific incorporation needs, especially given the challenges of working from abroad. Providing excellent customer support is something we truly value, and it's great to know that our after-sales service has made a positive impact.
We wish you all the best with your business and are here to assist you anytime!

Regards,
Firstbase Team

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