Buying luxury shoes online can be scary as I was worried about getting the wrong size but Andie was super patient and helpful. The shipping was very fast, I received my parcel in exactly 7 days (New Z... See more
Company replied
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Same day delivery means same day,not the following day pick up from a courrier station. Poor communication. Four available numbers none of them answer. Other than that,I’m happy with the product .serv... See more
Company replied
Express shipping takes over 3 weeks and package is still stuck in customs due to incorrect paperwork sent by firstbtq. Firstbtq will do nothing on their end to help with customs issues. I have solely... See more
Company replied
Amazing customer service , just superb! I would like to thank Andie in particular for the amazing support & service. I'm not based in Sicily, But I will make sure to visit First Boutique when I visi... See more
Company replied
Company details
Written by the company
First Boutique is Cyprus’s ultimate fashion, luxury destination that offers exquisite collections from the world’s premier and most sought-after designers of clothing, shoes and leather accessories. The Boutique also houses an award-winning range of skincare products, as well as perfumes and colognes. Launched in 2012 as the biggest luxury multi-brand store in the island, First Boutique continues to elevate its luxury retail experience with the addition of an online shop committed to offer to all clients, worldwide, a truly enjoyable shopping experience along with exceptional customer service. Our brand mix collections are hand-picked by a team of professional buyers traveling to the world' s fashion capitals every season to personally select one-of-a-kind pieces that meet First Boutique’s requirements for quality, luxury and design. The personal touch and feel of the collections ensure that all our unique pieces perfectly match the taste and needs of our fashion-loving customers. The experienced multinational team behind First Boutique shares a passionate commitment on creating an unbeatable shopping experience for both women and men. Never failing to provide an excellent service, the answers to your questions are just a phone call or email away. Our vision is not to meet the highest expectations of our customers, but to exceed them.
Contact info
117-123, Georgiou A’ Avenue, 4048, Limassol, Cyprus
- 70 001151
- customercare@firstbtq.com
- firstbtq.com
4.4
Excellent
50 reviews
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Packaging was so cute and personal
Packaging was so cute and personal, what a way to get a repeat customer. Item was as described and received timely. Will shop again.
February 3, 2022
Reply from First Boutique
Hi there Janine,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
Very professional staff 🌹
February 1, 2022
Reply from First Boutique
Hi there Agnieszka,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
Very beautiful the new store but i…
Very beautiful the new store but i didn’t like the behaviour of one russian lady that as I understand is the responsible of the store also. She was rude, so I didn’t feel comfortable and i left with no buying anything.
January 21, 2022
Unprompted review
Reply from First Boutique
Hi there Alfred,
We're very sorry to read about your unpleasant experience, could you please help us understand what happened by providing us with your contact details? You can also reach us at customercare@firstbtq.com or at +357 25 33 77 22. We pride ourselves in excellent service and your feedback would be crucial for us to understand where we would need to improve.
Thank you,
-- First Boutique
Probably the best service in Cyprus
January 14, 2022
Reply from First Boutique
Hi there Soteri,
Thank you so much so much for your kind words and continued business!
All the best,
-- Andie
www.firstbtq.com
Very personal service
I enjoyed the experience, it was a very personal service. The website is easy to navigate.
January 9, 2022
Reply from First Boutique
Hi there Olga,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
Reply from First Boutique
Hi there Panagioti,
Thank you so much for your kind words and continued business!
All the best,
-- Andie
www.firstbtq.com
Reply from First Boutique
Hi there Tomas,
Thank you so much for your kind words and continued business!
All the best,
-- Andie
www.firstbtq.com
Amazing customer service
Amazing customer service , just superb! I would like to thank Andie in particular for the amazing support & service. I'm not based in Sicily, But I will make sure to visit First Boutique when I visit next!
Thank you so much!
October 2, 2021
Reply from First Boutique
Hi there Dee,
Thank you so much for your kind words! We are based in Cyprus and it would be our utmost pleasure to welcome you in-store one day! :-)
All the best,
-- Andie
www.firstbtq.com
Reply from First Boutique
Hi there Iliya,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
Fast shipping and excellent service!
September 30, 2021
Reply from First Boutique
Hi there Talia,
Thank you so much! We're happy to read you've enjoyed your experience shopping with us!
All the best,
-- Andie
www.firstbtq.com
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