First Charter Bus Rental - Auburn Reviews 31

TrustScore 4 out of 5

4.2

5677 South Street Rd, 13021 Auburn, NY, US


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Rated 5 out of 5 stars

Shuttle bus for our son’s wedding worked out very well. It happened to be a very hot day and understandable it’s a school bus and the windows only went 1/4 way down so guests were hot but all was just... See more

Rated 5 out of 5 stars

Hired this company as transportation for my wedding. My wife and I are teachers so we thought it would be funny to have a school bus as our transportation. It was a great choice! They were prompt, com... See more

Rated 5 out of 5 stars

The experience was a positive one from start to finish. The office staff was very helpful and informative. The bus was immaculate and the bus driver, John, was an excellent driver and provided great... See more

Rated 3 out of 5 stars

One of the buses to the wedding from hotel was 20 minutes late getting to the ceremony. Several guests were standing in the cold and wind. The ceremony was late as we waited for the bus to arrive. Be... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Auburn

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact info

  • 5677 South Street Rd, 13021, Auburn, NY, United States

  • 800-774-3135

4.2

Great

TrustScore 4 out of 5

31 reviews

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Rated 5 out of 5 stars

Get the shuttle for your peace of mind

Communication was fantastic while setting up the shuttle. Price was better than any other estimates. Yes, it’s a yellow school but… it was great fun. We went from the Turning Stone to the Cannery. We had 2 shuttles runs there and 3 shuttles runs from.
Driver was wonderful. Driver was easy to communicate with the day before and day of. He was on time. In great spirits.
I had peace of mind my guests could drink and have fun and get back to the TS safe.

March 28, 2025
Rated 5 out of 5 stars

Shuttle bus for our son’s wedding…

Shuttle bus for our son’s wedding worked out very well. It happened to be a very hot day and understandable it’s a school bus and the windows only went 1/4 way down so guests were hot but all was just fine and the driver for the auburn site went above and beyond …last run of the evening, I realized I lost a diamond earring on the bus. I called within minutes of him driving away; He found it, turned the bus back and delivered it to me; it ended the perfect day on a great note. Highly recommended bus service!

September 14, 2024
Rated 3 out of 5 stars

Bus Ride

First charter was very responsive, easy to work with, and professional. Our bus driver texted us and made us informed when she was arriving.

The reason I am giving three stars is because of the actual driving experience…

After my wedding we had to drop off people to airbnbs. We had to drive through back roads. Our driver was going extremely fast, and at one point we went over a huge bump and everyone in the back of the bus flew a few feet up in the air. I was extremely scared and so were many of my guests. I’m assuming our bus driver is used to driving through back roads, but when the bus isn’t filled, and you go over bumps, and going fast, it makes the ride very uncomfortable and scary. I was so thankful to arrive at my airbnb safe.

July 20, 2024
Rated 5 out of 5 stars

5 Stars to Auburn, NY

The experience was a positive one from start to finish. The office staff was very helpful and informative. The bus was immaculate and the bus driver, John, was an excellent driver and provided great customer service. We will definitely book again.

November 18, 2023
Rated 5 out of 5 stars

Hired this company as transportation…

Hired this company as transportation for my wedding. My wife and I are teachers so we thought it would be funny to have a school bus as our transportation. It was a great choice! They were prompt, communicative, the driver was excellent, and even decorated the bus for the event. Went above and beyond!

November 13, 2023
Rated 2 out of 5 stars

The bus was gone for a significant…

The bus was gone for a significant amount of time. People were waiting for their ride back to the hotel from the venue. I called the local numbers given to find out where the bus was. The women I spoke to on the phone was extremely rude. The bud did come back shortly after I called.

December 10, 2022
Rated 3 out of 5 stars

wedding shuttle

One of the buses to the wedding from hotel was 20 minutes late getting to the ceremony. Several guests were standing in the cold and wind. The ceremony was late as we waited for the bus to arrive. Being the mother of the bride I did not know this and had no explanation what the hold up was.

December 3, 2022
Rated 5 out of 5 stars

Great Service

Joe was awesome. Very professional, timely, and most importantly SAFE. He handled our wine tour transportation and we could not have been happier. Will definitely recommend to family and friends.

August 28, 2022
Rated 5 out of 5 stars

Wedding Shuttle

We used First Student for our daughters wedding to shuttle guests from hotels to the venue and back after the reception. We could not have asked for a better experience. Our driver was very courteous and friendly. Thank you First Student for the part you played in our daughter’s special day.

June 28, 2022
Rated 4 out of 5 stars

So happy to have had this shuttle for our wedding!

Communication with setting up the reservation and getting answers to questions wasn't the easiest, especially after booking, but when it came to day-of service, Wanda was great and our guests got to where they needed to be when they needed to be there!

October 19, 2021

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