The bus service was fine. We just had to call the bus because it was running behind from the time we requested in the morning, and it was difficult to get in touch with the bus driver through dispatch when our field trip got rained out. Overall, it was a good experience though.

The bus was 30 minutes late. We almost missed our NBA game. Good thing was the cumstomer service responded quickly to make the compensation the next day. The New Orleans office serveice was terrible!!!

Unfortunately, the bus was 40 minutes late. Instead of arriving at 8am, they started their trip then. I called dispatch 3 times. The first call said the bus was 10 minutes out. After 15 minutes, I called again and was told they’re 10 minutes out. This continued to be an issue of lies. Honesty would have been appreciated. Because of the bus being 40 minutes late, our 80 first graders missed half of their field trip because the place was not able to adjust our times due to other field trips. Our drives were great, however there was no apology or acknowledgement of them being 40 minutes late. A simple I’m sorry would have helped.

Good communication from the drivers and timely arrival!

I called a week before and paid $600 to have the pickup time changed 30 minutes early and apparently the person on the phone did not get that message to bus drivers. Therefore, we had 600 people on the streets of downtown Baton Rouge waiting for 30 minutes. That was the only problem but I would not have been upset had we not paid all that money to make this change. The driver I was speaking to had them on their way as soon as I called to say that the pick up time was supposed to be 10:30. We would love to use again but communication seemed off.

Right on time arrival and delivery back to our location

Bus arrived on time but not early. So a little nervous that it was going to be a no show which we have had in the past. Like it when the bus driver contacts the day before to go over bus route and that way we know that someone has definitely been assigned/will be showing up.

Super friendly bus drivers! On time and was a safe ride.

Bus was on time and trip went off without a hitch

Driver was extremely nice and professional. Arrived early and bus was very clean. Comfortable ride to the destination. Will use again!

The school bus experience was excellent for all involved in the field trip. The bus driver was very friendly and professional, in her interactions with staff, parents and children. She arrived on time and followed the itinerary. Overall, all the families and children had a great time riding the school bus. We’ll definitely consider your company for the rental of a school bus in the future.

Once we were able to get in touch with the correct company to pay bill, everything was great.

The bus driver Ms. India was very sweet and polite. We have used y’all numerous times and have had all good experiences.

Thanks again.

We charted the bus for our company field day. Our driver, April, was on time and very easy to work with. The bus was air conditioned, which was a nice surprise, and very clean. We had a great experience!

We booked through First Charter for a our sorority formal. We booked 9 buses and every single bus driver was there before pickup time was scheduled (which was amazing) and was super easy to contact to get them to return and get us from the venue when we wanted! The bus drivers were super thorough in making sure everyone got on the buses and we’re so sweet. Overall, an amazing experience, we will definitely use them again!

Our driver was amazing. We ran-into a really bad accident and the interstate was shut down. She still got us to our destination on time. We had a bus full of noisy first graders and she understood. Got there and back on time and safely.

Great experience!

The bus was 35 minutes late to pick us up in the morning. Other than that, everything was fine.

Great service, our pick up from the school and from our trip to go back at the end of the field trip were both right on time. Driver was very courteous and the bus was clean and comfortable.