First Charter Bus Rental - Central City Reviews 47

TrustScore 3.5 out of 5

3.6

9432-A Joor Road, 70818 Central, LA, US


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Rated 4 out of 5 stars

The bus service was fine. We just had to call the bus because it was running behind from the time we requested in the morning, and it was difficult to get in touch with the bus driver through dispatch... See more

Rated 4 out of 5 stars

Bus arrived on time but not early. So a little nervous that it was going to be a no show which we have had in the past. Like it when the bus driver contacts the day before to go over bus route and tha... See more

Rated 5 out of 5 stars

The school bus experience was excellent for all involved in the field trip. The bus driver was very friendly and professional, in her interactions with staff, parents and children. She arrived on tim... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Central City

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 9432-A Joor Road, 70818, Central, LA, United States

  • 800-204-4362

3.6

Average

TrustScore 3.5 out of 5

47 reviews

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Rated 4 out of 5 stars

Awesome service !

Awesome service !! Would book again! Clean buses & super, super nice bus drivers. My favorite part was how the buses stayed at the event the whole time- so departure was so easy! Only problem was the 2 missing buses but we ordered a lot of buses!

March 14, 2022
Rated 4 out of 5 stars

Thank you!

Thank you to Mrs. April for driving us! The bus was a few minutes late upon arrival, otherwise we'd have given 5 stars. We were very happy with our overall experience and will use your services again.

February 18, 2022
Rated 4 out of 5 stars

Nice and friendly

Other than being late arriving the trip was great. Thank you for your assistance in making out 1st trip since the pandemic possible.

December 13, 2021
Rated 5 out of 5 stars

Great Experience

The driver was super friendly and was ready whenever we were! We were safe getting there and back without any issues. I will use this company for all school trips!

June 11, 2021
Rated 4 out of 5 stars

The buses were around 15 minutes late

The buses were around 15 minutes late. Our event ended and everyone in our large group had to wait outside behind the venue in a parking lot at night. Besides that the buses and drivers were great.

March 28, 2021
Rated 2 out of 5 stars

Didn't send the right buses

We requested buses for 100 people, but the two buses we received could not carry 100 people. Our trip was on a Friday evening, and we did not have time to wait and see if Central City could send us a bigger bus. We had to take a private vehicle, but this inattention to detail could have several hampered our trip.

February 3, 2020
Unprompted review
First Charter Bus Rental - Central City logo

Reply from First Charter Bus Rental - Central City

I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.

Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927

Rated 5 out of 5 stars

Lisa was terrific!

Lisa was our driver on 11/19/19 for an adult field trip around Baton Rouge, LA. She was TERRIFIC! She was polite, professional, courteous, and best of all, she knew the route to a T. Unlike last year's FC bus rental experience, I didn't have to give turn-by-turn directions. Lisa knew exactly where we were going. Lisa is also a very careful driver, also unlike last year.
If I rent again from First Charter next year, I do hope to get Lisa assigned to our event again.

November 20, 2019
Unprompted review
Rated 2 out of 5 stars

Late Bus

I ordered two buses. The second bus was 45 minutes late causing us to get to our location late and having less time to spend on our field trip.

November 13, 2019
Unprompted review
First Charter Bus Rental - Central City logo

Reply from First Charter Bus Rental - Central City

I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy

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