The bus driver, Mike, was awesome. He was accommodating and made sure that the wedding party arrived on time.
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I had overestimated how long it would take our students to go through the museum, and we were finished earlier than planned. The bus drivers were very easy to work with and flexible, and were able to... See more
I've used first charter for years. I had a recent bad experience with them (no show for a wedding). I decided to give them another shot. I'm so glad I did. Don was professional and friendly and kint!
We purchased 3 buses for our field trip for a 148 people and only two buses showed up. No one called to tell us ahead of time, no one offered to sent another bus.
Company details
About First Charter Bus Rental - Hodgkins
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
8600 W. 67th Street, 60525, Hodgkins, IL, United States
- 800-204-4362
4.7
Excellent
99 reviews
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The ride on your bus was outstanding
The ride on your bus was outstanding! Our passengers stated the driver was great! Thanks for the amazing treatment. We could not have asked for better service.
June 7, 2021
Driver was on time both for arrival and…
Driver was on time both for arrival and pick-up.
He was courteous and a great driver.
Would definitely rent a bus again from this company.
June 7, 2021
Principal and staff were very pleased…
Principal and staff were very pleased with the service and friendliness of the bus drivers. We will be calling again!
June 3, 2021
Bruce was the Best
The best of the best!! Thank you Bruce for being patient and amazing! Will completely recommend and use your service again!
May 24, 2021
Excellent - Highly Recommend
We used the bus for transportation for an event. I couldn’t have asked for a better experience. Noel, our driver, was wonderful and very accommodating for our group!
May 16, 2021
Great customer service
Great customer service. I had to rush my service, then make changes to it. All clerks were super friendly and helpful. The bus driver was as well pleasant. G
October 25, 2020
Great service when we needed it
Great service when we needed it. UPS can be very unpredictable and circumstances change all the time. You provided the service that we needed.
July 28, 2020
Unprompted review
The Hodgkins terminal always does well…
The Hodgkins terminal always does well by us. We often have short notice requests and predetermined routes. However, they take the time and make the effort to provide great service, Thank you for you great service.
April 16, 2020
Unprompted review
The bus driver was pleasant and a great…
The bus driver was pleasant and a great driver.
March 9, 2020
Unprompted review
Shakeela Muhammad is an amazing…
Shakeela Muhammad is an amazing employee and an asset to your company. I love working with her.
March 3, 2020
Unprompted review
I felt very safe with this driver.
February 20, 2020
Unprompted review
Driver Jimmy was very accommodating and…
Driver Jimmy was very accommodating and helped make it a great night.
February 9, 2020
Unprompted review
Excellent driving and very quick too…
Excellent driving and very quick too and from our location! Very safe and courteous driver!
February 5, 2020
Unprompted review
The buses were on time (even came a…
The buses were on time (even came a little early). The driver was courteous.
January 29, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Efficiency was GREAT!!
The driver was friendly and efficient. She worked with us on the pickup time and place. Thank you for the excellent service!
January 24, 2020
Unprompted review
Reply from First Charter Bus Rental - Hodgkins
Thanks for the feedback!
Greart Service
January 2, 2020
Unprompted review
Great service
December 11, 2019
Unprompted review
Keep it simple
We are a school and the teachers make their own plans for field trips. The process is too complicated for schools. We used be able to call Hodgkins directly to set up buses and dates. They would bill us after the trip including parking and tolls.
December 11, 2019
Unprompted review
Reply from First Charter Bus Rental - Hodgkins
Thanks for your feedback! We take pride in giving outstanding service to every customer here at First Student. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I need to find out what corrective action needs to be taken, and make sure you are satisfied.
Thanks,
Nancy
The bus driver was courteous and…
The bus driver was courteous and friendly. He got us where we needed to get to on time and safely
December 10, 2019
Unprompted review
Driver was on time (he arrived 15…
Driver was on time (he arrived 15 minutes early!), was a great driver, courteous and friendly.
December 9, 2019
Unprompted review
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