The bus driver, Mike, was awesome. He was accommodating and made sure that the wedding party arrived on time.
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I had overestimated how long it would take our students to go through the museum, and we were finished earlier than planned. The bus drivers were very easy to work with and flexible, and were able to... See more
I've used first charter for years. I had a recent bad experience with them (no show for a wedding). I decided to give them another shot. I'm so glad I did. Don was professional and friendly and kint!
We purchased 3 buses for our field trip for a 148 people and only two buses showed up. No one called to tell us ahead of time, no one offered to sent another bus.
Company details
About First Charter Bus Rental - Hodgkins
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
8600 W. 67th Street, 60525, Hodgkins, IL, United States
- 800-204-4362
4.7
Excellent
99 reviews
Asks customers to review
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The employee's work hard to accommodate…
The employee's work hard to accommodate all of our school field trips
December 3, 2019
Unprompted review
The driver was on time and called once…
The driver was on time and called once he arrived. I recommend them to anyone needing to rent a bus
December 1, 2019
Unprompted review
Excellent service
Excellent service, personable driver, great experience!
November 27, 2019
Unprompted review
We were very happy with First Charter…
We were very happy with First Charter Rental. The drivers were very kind, they were on time and when I called for the reservation your staff was very good
November 21, 2019
Unprompted review
This was our first time using Student…
This was our first time using Student First and the entire process was fantastic. The bus even showed up 5 minutes early. We'll definitely be using Student First for all of our upcoming trips! Thank you!
November 18, 2019
Unprompted review
Great service
November 12, 2019
Unprompted review
The driver was on time and…
The driver was on time and professional. He was also very kind to the children. He did get lost twice, which does happen.
November 10, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer service is great
Customer service is great. The bus drivers are great. The cost, however, is way too high in comparison to competitors. Would love to use again, but the cost is just to high for my low-income students and school.
November 7, 2019
Unprompted review
Reply from First Charter Bus Rental - Hodgkins
My name is Nancy and I run the Charter Center in the Central US; will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to continue to earn your business. Thanks, Nancy
Lead bus driver (Ron) started going to…
Lead bus driver (Ron) started going to wrong way, then turned incorrectly several times, causing us to get there just in the nick of time.
November 7, 2019
Unprompted review
Reply from First Charter Bus Rental - Hodgkins
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Nancy
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