Driver was accommodating and worked with us on timing day of the event. The booking process was easy. We were picked up and dropped of at our desired locations with no issues. Day of communication was also accommodating and helpful in not missing any details.

Our driver was terrific. Made the whole experience that much better.

Short notice fulfilled! Well versed agent took care of us quickly. Driver was spectacular. Amazing service!

First Charter was awesome to use! They were so kind and so helpful. I had troubles with my payment going through and they helped me through the process. On top of it, their bus drivers were so kind.

The bus was clean and cool, Dave the driver was a good driver getting us there and back safely.

The bus was on time and the driver was wonderful. He was friendly, cordial and had a smile all day.

Easy to book, price was good, and the driver was on-time and very friendly.

The trip went great. The driver was very easy to work with.
My only concern was the inability to contact anyone the day of our event. The bus was a little late arriving so I tried to call. The contract gave a phone number to use in case we had a need. When I tried to call multiple times no one answered. I left a message as directed and I still haven’t received a response.

Randy was Great!!

Lisa and Nicole were amazing. Our entire crew loved them. They made the ride so fun and enjoyable.

Bus was clean and trip went beyond smooth.

Thank you Nicole and Lisa!!!

Our trip confirmation email had the wrong dispatch location. None of the locations seemed to have our confirmed trip in their system. Bus was over an hour late to pick our students up to travel to camp, and nearly an hour late for our return trip, even though we called and confirmed the trip was on the books and arrival/departure times.

Had a few calls with the center to modify and confirm our booking
All were courteous and helpful call handlers

The young woman who helped make our reservation and respond to questions about details was wonderful. She was knowledgeable, efficient, and friendly. I really appreciated her making the experience so quick and easy.

I used First Student services to shuttle my wedding guests to and from our venue, and I'm so happy I did! They communicated well, were timely, and kind to everyone involved. I'm so grateful to have been able to provide safe and trusted transportation for our guests!

Our bus driver communicated well with the teachers and students on his bus. He drove the bus safely and was patient with the traffic and road construction.

The Bus driver was amazing. On time and very knowledgeable, and when our event was over she picked us up right up front, which made it extremely helpful on a raining night.

Buses were perfect. Clean and warm. Drivers were kind and helpful. One driver was late but only by a few minutes and called to say she was lost. Super thankful to the drivers for spending Christmas eve taking us to the game. YCKC will remember First Charter for future needs.

The bus driver we had was amazing. She was early and was very communicative with us. She did everything perfectly.

No one got back to me with a quote via email or phone after multiple calls and emails which has happened many times.
Driver was 25 minutes late which made us late for our field trip. The driver was scary and not super safe. He was very nice but we were all very nervous.

The actual bus and driver were great what I didn’t like was the communication. No one reached out to me after they confirmed my ride so when the day came I had no idea if someone was coming to get my party. They did end up coming but a few minutes late which made us start to think they were not coming.