First Charter Bus Rental - Kansas City North Reviews 

68
TrustScore 4.5 out of 5

4.7

6400 East 35th St., 64129 Kansas City, MO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Your drivers were amazing! Not only with the regular shuttle routes but handling our customers in the process of evacuation for the incoming storms. We were lucky to be able give enough advance noti... See more

Rated 5 out of 5 stars

Buses were perfect. Clean and warm. Drivers were kind and helpful. One driver was late but only by a few minutes and called to say she was lost. Super thankful to the drivers for spending Christma... See more

Rated 5 out of 5 stars

Driver was accommodating and worked with us on timing day of the event. The booking process was easy. We were picked up and dropped of at our desired locations with no issues. Day of communication was... See more

Rated 5 out of 5 stars

I used First Student services to shuttle my wedding guests to and from our venue, and I'm so happy I did! They communicated well, were timely, and kind to everyone involved. I'm so grateful to have be... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Kansas City North

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 6400 East 35th St., 64129, Kansas City, MO, United States

  • 800-204-4362

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(68)

1,687 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The bus was 10 min late and the bus was…

The bus was 10 min late and the bus was dirty. The driver was very good.

November 11, 2019
Unprompted review
First Charter Bus Rental - Kansas City North logo

Reply from First Charter Bus Rental - Kansas City North

I apologize for your experience and assure you this is not typical. We pride ourselves on our buses. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Nancy

Rated 5 out of 5 stars

Great 1st bus experience for young children.

Setting up the trip was a smooth process.Multiple staff checked multiple times to make sure we would have the buses with the harnesses for our younger children.
Drivers were wonderful! Friendly and respectful to staff and children. Very thorough with checks of children's harnesses even after teachers checked. Were responsive when we were ready to load and return to the school.

November 1, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look