Although my experience setting up the Long Island trip tomorrow has been horrific, the experience yesterday for the Westchester college fair was picture-perfect. I had not one complaint. Everything... See more
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Overall, I had a very good experience with First Charter in Mt Vernon. Amanda was on top of things and lovely to deal with.
We had a wonderful experience with First Student. Our driver, Jason, was polite and all-around wonderful. We requested that our charter operate in a shuttle-type manner and the bus was always on time.... See more
We booked First Student Charter Bus Rental for our wedding shuttle service and we are so happy that we did! Our bus driver was prompt and great to work with. Our guests enjoyed the novelty of having a... See more
Company details
About First Charter Bus Rental - Mt. Vernon
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
325 Miller Place, 10550, Mt. Vernon, NY, United States
- 800-774-3135
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Overall
Overall, I had a very good experience with First Charter in Mt Vernon. Amanda was on top of things and lovely to deal with.
emergency number was useless to me
Once again the emergency number went unanswered and messages to the number went unreturned. What is the purpose of having the number if it is useless?
Once I made contact with Driver, driver was amazing
Although my experience setting up the…
Although my experience setting up the Long Island trip tomorrow has been horrific, the experience yesterday for the Westchester college fair was picture-perfect. I had not one complaint. Everything was on time, if not early, and we got all the buses we needed. Thank you very much.
- Keith Outlaw
Driver was outstanding
Driver was outstanding. I will request him every year for my event!!
Nice services
Nice services. Always arrive on time. Our program will definitely choose First Charter Bus for next summer.
Drivers were courteous and on time
We had a wonderful experience with First Student Bus Company
We had a wonderful experience with First Student. Our driver, Jason, was polite and all-around wonderful. We requested that our charter operate in a shuttle-type manner and the bus was always on time. Jason was even kind enough to text us when he arrived at the requested location. The Buckley Summer Program could not be happier with the service we received. Thank you and we are looking forward to our next trip with you on 6/24/22.
Excellent and attentive service as…
Excellent and attentive service as always. Andrew and the team at Mt. Vernon always find a way to make busing work for our camp. Thank you!
Satisfied Customer
The bus arrived on time and took our group safely to the destination. The driver was very accommodating. Thanks so much!
Drivers were kind and on time.
Driver was excellent and friendly.
First Student Charter Bus Wedding shuttle
We booked First Student Charter Bus Rental for our wedding shuttle service and we are so happy that we did! Our bus driver was prompt and great to work with. Our guests enjoyed the novelty of having a school bus pick them up for our wedding reception. I’d recommend this service for any local shuttle needs!
The woman who helped me on the phone…
The woman who helped me on the phone was extremely polite, helpful and accommodating The driver was pleasant and trustworthy and the bus looked new and clean
Great experience!
The bus was nice and clean and our driver was prompt and professional.
Thank you so much.
Thank you so much.
My group was super happy with your tour and my tour leader asked me to thank you even more as the bus and the windows were super clean !! and the driver really nice :-)
I look forward to be working with you for future events !
Valerie
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