First Charter Bus Rental - Norwich Reviews 25

TrustScore 4.5 out of 5

4.4

83 Jewett City Rd, 6380 Taftville, CT, US


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Rated 5 out of 5 stars

Veronica was amazing! The bus was on time and the driver was great. We used this bus for our wedding. Veronica surprised us upon pick up with a congratulations balloon sign and streamers decorating th... See more

Rated 5 out of 5 stars

Bus services were prompt, timely and courteous. Bus arrived for pickup and waited for guests, and was on time for drop off. Return trip was equally well coordinated and timely. Bus was already heate... See more

Rated 5 out of 5 stars

Your drivers were wonderful. All the passengers felt safe and well cared for. Busses were early to arrival and very easy to use for a wedding situation!

Rated 2 out of 5 stars

In the first trip, the bus missed a turn which resulted in many guests arriving late. For the return trip, the bus parked as far away from the guests as possible and refused to move closer. Guests w... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Norwich

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 83 Jewett City Rd, 6380, Taftville, CT, United States

  • 800-774-3135

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Our Wedding

First Student was great. We reached in advance to provide our itinerary and ensure thing was in place and they were very attentive and prompt. Everything went without a hitch. The driver Jill was excellent. We couldn't be any happier with the service.

May 31, 2021
Rated 5 out of 5 stars

First Student was perfect at making our…

First Student was perfect at making our event a 100% success despite the rigor and level of challenge associated with this event. We are so thankful for this company and their staff's ability to think on their feet, navigate, and help others have an amazing time at this event. We deeply appreciate you!

May 17, 2021
Rated 5 out of 5 stars

Outstanding service

When we started our day we did not know we would facing many challenges due to unforeseen violence in our town. Our bus driver was extremely helpful. He made sure the the changes in our itinerary were arranged with the bus office and assured us that we would be able to do what ever was necessary to get our students to their parents safe and on time.

He was prompt, calm and resourceful.

Thanks for making our trip a success.

December 20, 2019
Unprompted review

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