Our bus driver Adam was excellent! He drove us safely on dark, snowy roads 3.5 hours to our destination. Customer service was pleasant and helpful the several times when I called. Just a bit of... See more
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Dave was friendly, timely, and communicative. He made our trip out and back from the cities a smooth and easy process!
the person I talked to on the phone to order the bus was very helpful and nice. she did a good job helping me get a bus for the event for the city of St. Paul parks Duluth and Case.
Bus driver did a great job connecting to pick up our party at the Union Depot. She came back early as requested to pick them up. Much appreciated!
Company details
About First Charter Bus Rental - Oakdale
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
6349 Stillwater Boulevard, 55128, Oakdale, MN, United States
- 800-309-1421
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Dave was great!
Dave was friendly, timely, and communicative. He made our trip out and back from the cities a smooth and easy process!
Flexible and helpful
Bus driver did a great job connecting to pick up our party at the Union Depot. She came back early as requested to pick them up. Much appreciated!
Professional
Timely, professional and reliable. Great service, I didn't need to worry about anything!
Drivers were friendly and courteous!
We enjoyed our experience with First…
We enjoyed our experience with First Charter Bus Rental! Our bus driver was friendly and professional!
The driver was very understanding and…
The driver was very understanding and accomodating.
Safe trip
Our bus driver Adam was excellent! He drove us safely on dark, snowy roads 3.5 hours to our destination.
Customer service was pleasant and helpful the several times when I called. Just a bit of a hassle that some of the minor changes could not be done via email. (The response I got to my emailed changes were to call them. That is fine, but then I have to sit on the phone while they make the changes, usually twice (for outbound trip and for return trip).)
Safe, excellent drivers.
Driver kindness, promptness and safety. Stuart and Crystal were top-notch.
bus ride
the person I talked to on the phone to order the bus was very helpful and nice. she did a good job helping me get a bus for the event for the city of St. Paul parks
Duluth and Case.
Poor service
We were scheduled for a bus but it did not show up. When I called to see where the bus was we were not on the schedule. This made us 25 minutes late to the show.
Our driver Miriam was fantastic
Our driver Miriam was fantastic. Thank you for helping us with a trip that I know wasn’t easy (going overnight!)
On time very accommodating
great experience!
drivers were super accommodating and helpful, making the experience extremely fun and energized.
Went well
Went well, though the exchange of paperwork and confirmations was difficult. For example, getting a hold of the certification of insurance took 3 separate calls.
I think it would help if one contact was assigned to a trip and their contact info and office hours provided.
Our bus experience was great
Our bus experience was great. The driver was on time and very polite. The children had a great time!
Glad that drivers showed up, but...
Glad that people showed up when scheduled. But, drivers were not informed of the route they were supposed to run. If we hadn't had a point person there from our team, they would not have known what to do and where to go.
Excellent bus driver
The driver gave me her phone number in case we needed to leave earlier than planned due to weather. Luckily the rain held off.
Thank you!!
Thank you!!! Our staff and kids enjoyed the bus rides to the circus and zoo.
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