Our bus driver Adam was excellent! He drove us safely on dark, snowy roads 3.5 hours to our destination. Customer service was pleasant and helpful the several times when I called. Just a bit of... See more
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Dave was friendly, timely, and communicative. He made our trip out and back from the cities a smooth and easy process!
the person I talked to on the phone to order the bus was very helpful and nice. she did a good job helping me get a bus for the event for the city of St. Paul parks Duluth and Case.
Bus driver did a great job connecting to pick up our party at the Union Depot. She came back early as requested to pick them up. Much appreciated!
Company details
About First Charter Bus Rental - Oakdale
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
6349 Stillwater Boulevard, 55128, Oakdale, MN, United States
- 800-309-1421
4.7
Excellent
76 reviews
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Amazing customer service
Booking the rental was nice and easy. We had to change the time on the bus and the customer service was incredible at making sure changes were accurate. The day of trip went smoothly. Great communication with staff. Very successful trip. Highly satisfied.
January 27, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It was three stars because the driver…
It was three stars because the driver was great the absence of the two
Stars is because I have asked and planned on this business venture with first student charters back in october. Ariel the representative was great. The problem was the communication withen your company. I arrived at Oakdale bus lot and bee the representative i spoke with seemed dumbfounded by my showing up for the tour requested back in October. Bee had to verify by making a call and found out more about my reservation. She had found a driver who was a good driver and nice and accommodating named axis I believe; howeved, it took 15 minutes past our appointed time before my company and I took off for our light tour, axis was professional and tried to get us to our stops along our light tour journey but first student did not pre give our trip schedule to him before so I gave him one. He had to pull over each stop to input the information for our next stop. We finished 95 % of our trip I decided to let the driver know we had to end trip. The hour was later than anticipated the driver axis done the best he could with the information I have given him versus the tour information first student charters should have supplied him. I would use you all again. I believe in second chances.
December 21, 2019
Unprompted review
Reply from First Charter Bus Rental - Oakdale
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
Smooth field trip experience
The bus driver was very friendly and got us to our destination on time. The field trip went very smoothly!
November 25, 2019
Unprompted review
Very professional and on time.
November 23, 2019
Unprompted review
Bus drivers were very good!
Bus drivers were very good! Their communication was consistent and very helpful with getting our group to and from our destination. Very accommodating to our situations and what we needed.
November 14, 2019
Unprompted review
The bus came 30 mins late for arrival
The bus came 30 mins late for arrival, causing our event to delayed
October 28, 2019
Unprompted review
Reply from First Charter Bus Rental - Oakdale
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
The driver was amazing
The driver was amazing. No issues once so ever!
October 27, 2019
Unprompted review
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