Scott was great. He accommodated us on every step of or trip. The bus was very rough. It felt like riding in a stagecoach.when booking For a two hour ride it’s worth getting something better than a s... See more
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See what reviewers are saying
We had such a wonderful experience with First Charter. The bus drivers took the time to scope out the route beforehand, so the trip was seamless. They were friendly and right on time. Thanks again!
The out reach before the event was great. The bus drivers came on time. We only had one problem the first bus on the way back left with only 5 people and did not give us time to announce it was... See more
We had Jess as our driver, she was super personable and an awesome driver. The bus was immaculate and very comfortable.
Company details
About First Charter Bus Rental - Plymouth Meeting
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1065 Belvoir Road, 19462, Plymouth Meeting, PA, United States
- 800-774-3135
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Positive all around!
The trip itself was smooth and safe
The trip itself was smooth and safe. Both drivers were professional. The only glitch was one bus arriving late to the LaSalle pick up point.
We had a wonderful experience with…
We had a wonderful experience with First Student bus service!! Our bus driver was the best!!
Our driver was absolutely phenomenal…
Our driver was absolutely phenomenal met every need we had, there are not enough adjectives to describe how great he was. The quality was second to none I couldn’t recommend our driver and first charter enough.
Busses showed up 20 minutes late and…
Busses showed up 20 minutes late and took a route home that was over an hour longer then it needed to be will be calling soon to address the issue
Elizabeth the driver was great
We received a hard time letting…
We received a hard time letting strollers on the bus
Buses were clean and drivers were…
Buses were clean and drivers were terrific, but drivers got lost and the group was delayed in their arrival. We assumed the drivers of 3 buses mapped things out ahead of time. We would use them again assuming they knew how to get there.
The team at First Charter Bus Rental
The team at First Charter Bus Rental - Plymouth Meeting has always been excellent to work with! They are always accommodating. Awesome customer service!
Absolutely Horrible
We hired the bus to make two trips for our following our wedding to the hotels and they never came back around for the second trip to pick up the bride, groom, and bridal party. The driver had our contact information and could have called to confirm before they decided to drive home. After calling the office it took 45min for the driver to say they would be another 20min before they could get there. Luckily we had some wedding guest come and get us.
Our two drivers were 10 minutes early…
Our two drivers were 10 minutes early and knew EXACTLY where to be and when.
They were wonderful, pleasant, professional and friendly.
Much appreciated.
And more trips to come.
Colleen
Customer service was great & the buses…
Customer service was great & the buses were on time! Will definitely be recommending them to my friends.
Exceptional Service by First Charter
We were very impressed with the service we received from First Charter. They were a little late for the initial pick up, but was still able to get everyone to the venue on time. The bus driver, I’m sorry I don’t know her name, was on time for both evening pick ups, and even went back for the folks left behind, which happened to be the bridal party! Thank you for providing exceptional service! You kept all of our guests safe, by providing a way back to the hotel!
Great Service
Buses were clean and air conditioned. They arrived on time and driver was flexible with a changing itinerary.
Great experience!
Great service and helpful for our wedding guests! Also great customer service leading up to the day of our event.
We hired First Charter for…bat mitzvah transport
We hired First Charter for transportation of 47 kids to my daughters bat mitzvah party. Miss Maggie was patient and wonderful. Thank you!
Great job!
First charter bus was prompt and professional throughout the whole process. I would recommend them to anyone.
Great service
buses were punctual
buses were punctual. no complaints about drivers. Trying to book them was one of the worst customer service experiences of my life. Spent an absolutely wretched 20 hours on hold over the course of a week and a half. We weren't sure we were going to be able to make the trip until the day before
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