Scott was great. He accommodated us on every step of or trip. The bus was very rough. It felt like riding in a stagecoach.when booking For a two hour ride it’s worth getting something better than a s... See more
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See what reviewers are saying
We had such a wonderful experience with First Charter. The bus drivers took the time to scope out the route beforehand, so the trip was seamless. They were friendly and right on time. Thanks again!
The out reach before the event was great. The bus drivers came on time. We only had one problem the first bus on the way back left with only 5 people and did not give us time to announce it was... See more
We had Jess as our driver, she was super personable and an awesome driver. The bus was immaculate and very comfortable.
Company details
About First Charter Bus Rental - Plymouth Meeting
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1065 Belvoir Road, 19462, Plymouth Meeting, PA, United States
- 800-774-3135
3.9
Great
69 reviews
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The bus was on time for all of the pick…
The bus was on time for all of the pick ups. The driver was friendly and helpful and I would highly recommend this company to other organizations.
JD
Facilities Assistant Manager
CORA Services, Inc.
November 5, 2019
Unprompted review
Our driver was prompt and courteous
Our driver was prompt and courteous. He knew exactly where he was going! Thank you! I hope we get the same driver on Friday!
November 5, 2019
Unprompted review
Great service
Great service All around!!!! from reservation to logistics to driver. Thank you
November 2, 2019
Unprompted review
Great customer service!
November 1, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Waited in the rain and the company was no help
We were picked up on time for the trip, but nothing else was good about our experience. When it was time to leave our bus drivers were nowhere to be found. We had 50 kids standing around for more than an hour in rainy weather. When I called the number on my trip confirmation, they were of no help. I was told the operator did not have my trip booked with them (how is that possible if we were halfway through our trip, and this is the number listed to call on my trip confirmation?), that she was completely powerless over the situation, and no one could get in touch with the bus drivers. She gave me another number that was a closed office. The drivers finally pulled up an hour late and unapologetically stated that they had been waiting for us the whole time elsewhere, though the security on the campus we were at reported not having seen the buses until they came up to get us.
October 31, 2019
Unprompted review
Reply from First Charter Bus Rental - Plymouth Meeting
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
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