We had 2 buses. One on time- no issues. Personable driver.. 2nd bus 30 minutes late- No call- waiting at the wrong address. Arrived late for play- Cast kind enough to delay start of dress rehearsa... See more
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Wonderful service! Easy to schedule, was on time, kind bus driver, and clean bus. Diane was lovely and accommodating to our needs for transportation. We'll reach out for future transportation servi... See more
Everyone I had spoke with was very professional. Very pleasant and efficient. The bus drivers were awesome! Very helpful., friendly , and professional. Thank you to all. I will definitely use this com... See more
The reservation process was easy and the bus driver was on time and very friendly.
Company details
About First Charter Bus Rental - Skokie
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
5701 Oakton Street, 60077-2630, Skokie, IL, United States
- 800-204-4362
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Wonderful customer service!
It was a pleasure and ease working with First Student! Will be coming back again and again.
Very happy with bus service!
Busses were ontime and drivers were so…
Busses were ontime and drivers were so professional! We were on bus 161281 and our driver was awesome! Thank you
Our First Student bus experience was…
Our First Student bus experience was excellent. The driver, Jojo, was professional and knowledgeable. The bus was clean, and the seats were comfortable. Thank you for approving our request.
The customer service reps totally went…
The customer service reps totally went above and beyond to help us out with a last minute request days before our trip, and didn't at any point get rude or with me, but instead did everything they could to help me out. The drivers were on-time, communicative and a pleasure to work with!
Wonderful service
Wonderful service. Right on time. Friendly and accommodating drivers.
Amazing service!
Driver was punctual and attentive of…
Driver was punctual and attentive of our needs. THANK YOU!
Polite and Professional driver
Polite and Professional driver - very accommodating and on time.
First Charter was easy to work with .
Arrived on time and was a great trip…
Arrived on time and was a great trip all around! Thank you!
Great service and very reliable
Great service and very reliable. The bus was here on time for pick and on time for drop off. A little pricey but they get the job done!
Our driver Alicia
Our driver Alicia, was great!!!! Everyone loved her. She was very nice and was a great host. We will definitely ask for her again.
Everyone had a great time!
Thank you!!
This is our school's first year working…
This is our school's first year working with First Student and they have been wonderful! They are very professional and very accommodating. Their response time is also great. Drivers are friendly and knowledgeable about the area their routes are in. Highly recommend!
Awesome bus driver.
You saved the day of providing buses…
You saved the day of providing buses for a last minute local field trip! Pick-up and Drop-off service was on time, your drivers were professional and everything went smoothly. Thank you!
Horrible experience left us hanging out…
Horrible experience left us hanging out in the cold adults and children waiting for more than 2 hours and the bus driver never showed up. Horrible communication with driver. I had to rent a last minute bus to take us back. Never again!
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