We used First Student for transportation to and from our hotel for our wedding this past weekend, and they were absolutely outstanding. From start to finish, the experience was seamless. The buses... See more
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We had a great experience with First Student! We booked two buses for our wedding, and our guests complimented the convenience and cleanliness of the buses. I spoke with dispatch a few times, and they... See more
Rented a bus to take a group of about 20 to the winery and it was a great experience! The person I talked to on the phone answered all my questions and they were good about booking me a trip only a we... See more
The driver’s communication throughout the trip was excellent. She was attentive and responsive to all guests. Highly recommend as an option for a night out as a groups designated driver.
Company details
About First Charter Bus Rental - Southside
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
150 South 24th Street, 15203, Pittsburgh, PA, United States
- 800-774-3135
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First Charter was prompt
First Charter was prompt, flexible, and got us all to our destination safely!
Everything was great!
Thanks for a fantastic year of buses…
Thanks for a fantastic year of buses showing up and getting our students where we need to go.
Annabelle Clippinger
PITT ARTS
Our bus driver Al was the absolute…
Our bus driver Al was the absolute best! It was such a pleasure being able to meet him and have him drive us around for the day! We couldn't be more grateful for him being there for us!
They were great
They were great! Easy to work with, great staff. Showed up exactly on schedule with clean busses.
Allan is the best driver!
Allan was our driver! The sweetest, kindest man. Thank you for being punctual, super helpful, super accommodating, and thank you for the fun conversations! Will definitely recommend Allan for future trips for our corporate event 😍
Mike was a wonderful driver
Mike was a wonderful driver! We had the best time. Thank you for accommodating us and our last minute reservations.
New Year's Weekend shuttle service
We used First Charter for 3 nights over New Year's Weekend. They provided shuttle service to and from our hotel to our destinations each night. Our drivers were on-time, polite and great to work with. Our attendees loved having the transportation available and the friendliness of the drivers.
Simple and Professional
The whole experience was great! The bus was easy to schedule and our driver, Alan, was fantastic!!! I will definitely keep using First Charter Bus in the future.
The bus drivers were courteous and on…
The bus drivers were courteous and on time! A really great experience all the way around and would definitely recommend their services going forward!
Very Impressed with First Student!
I work for a non-profit organization on the North Side of Pittsburgh, and this was our first time working with First Student. I am very impressed with their customer service both over the phone and via email. Their representatives are pleasant, very helpful and provided answers to all my questions leading up to our first trip. Our driver was extremely prompt and professional on the day of the event. I highly encourage you to consider using First Student!
Driver Didn’t Arrive for Either Pick Up. Refund Demanded
The bus driver came at 4:30. The pick up time was arrival at 3:15 and leave up at 3:30. When he arrived there were no guest there because the wedding started at 4. He thought the whole trip was cancelled.
He was supposed to pick up at 10:45 at the end of the wedding but never showed up.
I want a refund.
I
Driver Al was awesome!!!!!
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