We used First Student for transportation to and from our hotel for our wedding this past weekend, and they were absolutely outstanding. From start to finish, the experience was seamless. The buses... See more
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We had a great experience with First Student! We booked two buses for our wedding, and our guests complimented the convenience and cleanliness of the buses. I spoke with dispatch a few times, and they... See more
Rented a bus to take a group of about 20 to the winery and it was a great experience! The person I talked to on the phone answered all my questions and they were good about booking me a trip only a we... See more
The driver’s communication throughout the trip was excellent. She was attentive and responsive to all guests. Highly recommend as an option for a night out as a groups designated driver.
Company details
About First Charter Bus Rental - Southside
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
150 South 24th Street, 15203, Pittsburgh, PA, United States
- 800-774-3135
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We loved Allen!!!
Overall the drivers were great
Overall the drivers were very professional and showed up at the correct time and no issues!
Consistent so far!
The bus drivers have consistently been on time to pick us up and ready to go when we want to load up and head out.
They have also been pleasant and flexible.
Best drivers we have had to date (we’ve been renting buses from this company for 9 summers).
Alan was absolutely WONDERFUL!!!!!!!
Alan was absolutely WONDERFUL!!!!!!!! He is the sole reason I pick First Charter Bus Rental every single year for my kayak trip! He's always prompt, friendly as ever, professional, and fun! We love Alan!!!! Can't wait to pick this company again for the fourth year in a row! THANK YOU ALAN!
Thank you
Thank you. We had great service and drivers arrived early and were very professional.
Thank you for the great service
School-wide FIeld Trip
One of the bus drivers brought her children on the school bus. They were not properly wearing face masks over their nose and mouth. As the school leader, I was not aware of this until we arrived at the farm. The driver also had the audacity to ask if I could give her three wristbands for admittance to the farm for her and her two children! I told her no, I could not. We informed your company of this, and another bus was sent for the return trip to the school.
Allen
Allen, the bus driver was awesome. The service was fine. The only issue was that the air conditioning did not really work well and was not worth the extra fee.
From the day of order to the time we…
From the day of order to the time we were picked up and dropped off... It was a pleasure working with your entire team...Your manager Lori was a true pro > she made certain all of our needs were met and your driver, Mr. Terry was wonderful... a true gentleman and if needed, I would use your service again and would recommend First Charter Bus Rental...
Thank you,
Tony Guarino
Great service, would use again.
On time, efficient route, and friendly driver.
So easy to work with and smooth
So easy to work with and smooth. Showed up on time and was patient with our group.
Great service no complaints
Thanks for everything
Thanks for everything. First Charter got our boys hockey team safely back from the Penguins game. Very easy to work with and coordinate and work with them. I would recommend f
First Charter to others in the Pittsburgh area.
Our bus driver
Our organization will be a repeat customer!
Our bus driver, Mike D., was punctual, professional and fun. We will be requesting his services again for next year's event. The bus was clean and met expectations. Great value.
Driver was polite and efficient and the…
Driver was polite and efficient and the evening went very well thank you so the song machine and they all live in this box okay
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