Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... See more
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Hired them for our wedding a little over a year ago (9/1/24). Overall a good experience. They were nice and provided good service, and the price was amazing compared to other buses. A couple issues... See more
Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... See more
The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.
Company details
About First Charter Bus Rental - St Louis - Union 70
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
#2 Union Seventy Center, 63120, St. Louis, MO, United States
- 800-204-4362
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Mary was the best!!!
Worked out wonderful
Mona was our bus driver. She was very nice, picked us up on time and got us home safely. The bus was reasonably priced. We had plenty of room for our 22 person group and all our coolers and chairs. I would definitely rent again.
teachers and parents said everything…
teachers and parents said everything went well on the field trip. No issues going or returning.
Thanks!
All of the drivers were on time and…
All of the drivers were on time and friendly. I can't wait to use them again next year!
Used you Oct 7-8 for our dental clinic
One of the buses that we hired for 3111…
One of the buses that we hired for 3111 Parkwood Lane got lost.
The drivers were great
The drivers were great. They were timely and friendly.
The buses needed maintenance.
Everything worked out just fine
Everything worked out just fine. The drivers called me and checked-in before arriving as well as called me when it was time to leave.
Bus for trip
I requested two buses and only one showed up. It was difficult but we made it work.
This has largely been a very positive…
This has largely been a very positive experience. Apart from one instance, the bus has always been within 5 minutes of the desired arrival time. The drivers have all been great!
Thanks so much for being on time!
Last year we had better service
Last year we had better service. Assuming we continue the relationship, we would ask for a daily point of contact as we found working with the drivers wasn't always the most pleasant.
Drivers seem pleasant and engageing…
Drivers seem pleasant and engageing thier student riders and almost all buses have been timely and improving over the past couple of weeks
Our driver did well when the bus finally arrived.
Our driver, Corey, was great to work with. The problem was the bus was 30 minutes late and no one contacted us. We had to call to find out what was going on. Even then we did not get an answer until 28 minutes late. We already began developing a plan B. Fortunately the bus arrived before we put that plan in action and we made it to our destination, only late.
You guys were fantastic on having the…
You guys were fantastic on having the bus where I needed it to be on time, You guys had fantastic bus drivers, You all had wonderful buses that we could take, however NOBODY picks up the phone when I call. I called at least 7 times leading up to the trip because I had a question and every time I would wait on hold for 30 mins, be sent to voicemail, and then I never received a callback. Whatever needs to be done on the phone call situation would be greatly appreciated if aided.
Everything went really well
Everything went really well. Driver was a super nice guy, bus was clean!
Drivers were very punctual and kind and…
Drivers were very punctual and kind and our contact at First Student to make reservations has been very professional. Thank you!
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