First Charter Bus Rental - St Louis - Union 70 Reviews 

144
TrustScore 4 out of 5

4.2

#2 Union Seventy Center, 63120 St. Louis, MO, US


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Rated 5 out of 5 stars

Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... See more

Rated 4 out of 5 stars

Hired them for our wedding a little over a year ago (9/1/24). Overall a good experience. They were nice and provided good service, and the price was amazing compared to other buses. A couple issues... See more

Rated 5 out of 5 stars

Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... See more

Rated 5 out of 5 stars

The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - St Louis - Union 70

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • #2 Union Seventy Center, 63120, St. Louis, MO, United States

  • 800-204-4362

4.2

Great

TrustScore 4 out of 5

144 reviews

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4.2

All reviews

(144)

1,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Worked out wonderful

Mona was our bus driver. She was very nice, picked us up on time and got us home safely. The bus was reasonably priced. We had plenty of room for our 22 person group and all our coolers and chairs. I would definitely rent again.

October 15, 2022
Rated 3 out of 5 stars

Our driver did well when the bus finally arrived.

Our driver, Corey, was great to work with. The problem was the bus was 30 minutes late and no one contacted us. We had to call to find out what was going on. Even then we did not get an answer until 28 minutes late. We already began developing a plan B. Fortunately the bus arrived before we put that plan in action and we made it to our destination, only late.

August 26, 2022
Rated 3 out of 5 stars

You guys were fantastic on having the…

You guys were fantastic on having the bus where I needed it to be on time, You guys had fantastic bus drivers, You all had wonderful buses that we could take, however NOBODY picks up the phone when I call. I called at least 7 times leading up to the trip because I had a question and every time I would wait on hold for 30 mins, be sent to voicemail, and then I never received a callback. Whatever needs to be done on the phone call situation would be greatly appreciated if aided.

July 29, 2022

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