Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... See more
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Hired them for our wedding a little over a year ago (9/1/24). Overall a good experience. They were nice and provided good service, and the price was amazing compared to other buses. A couple issues... See more
Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... See more
The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.
Company details
About First Charter Bus Rental - St Louis - Union 70
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
#2 Union Seventy Center, 63120, St. Louis, MO, United States
- 800-204-4362
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The driver was 10 minutes late.
No issues with bus ride however
No issues with bus ride however, a call to know bus is enroute -both departure and arrival - would be nice instead of US having to contact to see if bus is coming.
The Driver was friendly and helpful and…
The Driver was friendly and helpful and everyone on the bus was comfortable.
The customer service was excellent
The customer service was excellent, the driver was good, our only issue was we had to cancel other days because you the company did not have enough drivers.
Both of our driver's were excellent and…
Both of our driver's were excellent and we were very pleased with the service.
Very prompt and on time
Very prompt and on time. Appreciate First Student working with us.
The bus driver Ms Ruby was fantastic
The bus driver Ms Ruby was fantastic. If we ever are in need of the services again, we will be requesting her.
Five stars
All drivers were timely, friendly , and flexible. They were also expert drivers! Thank you for amazing service.
The buses had no air conditioning the…
The buses had no air conditioning the temps were triple digits, and your buses had no AC. How can you transport children on a bus on days when the temps are in the triple digits and your buses have no heat. A few of our children were over heated when they returned to school from riding on the buses without any AC.
Our driver was wonderful
Our driver was wonderful, and it was so great to have an air-conditioned bus on a hot St Louis summer day!
Bus driver was great and very professional.
Bus driver was great, we would like to use her for all of our charters if possible.
Not worth the money
The buses were late and showed up at the wrong location. I was charged late fees to update the trip and it seems like that information still didn’t make it to the drivers, so it felt like I was unfairly charged. I was also told by the chaperones that the drivers were unsafe to try to make up for being late, which is concerning as the passengers were mostly children. Our organization will not be reserving buses with this company again.
Bus Driver Saves the Day
The bus was an hour later than scheduled and caused some small issues with our day; however, the bus driver was amazing. Professional, fun, kind, and accommodating to our students. Hoping to get her for every chartered bus moving forward.
I did not go on the trip but I asked…
I did not go on the trip but I asked the teachers and they said the driver arrived on time, was very pleasant, knew the route and was wonderful with out 4 year olds. This was definitely a 5 star trip and the first one with your company. Thank you.
Great Experience!
We had a great experience with our rental from First Charter Bus Rental in St. Louis, MO! The team helping us make our reservation we exceptional, particularly on short notice and our guests had a great time. We will certainly use them again for our transportation needs.
Driver was 30 minutes late arriving at…
Driver was 30 minutes late arriving at our facility to pick us up, causing us to be late to our event. Besides that, driver was safe and got us to and from our location as needed.
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