First Charter Bus Rental - St Louis - Union 70 Reviews 

144
TrustScore 4 out of 5

4.2

#2 Union Seventy Center, 63120 St. Louis, MO, US


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Rated 5 out of 5 stars

Seamless experience, happy faces We had two continuous shuttle buses for our event to off-site parking. The attendees were pleased, the kids were happy, and there were no issues at all. Great experie... See more

Rated 4 out of 5 stars

Hired them for our wedding a little over a year ago (9/1/24). Overall a good experience. They were nice and provided good service, and the price was amazing compared to other buses. A couple issues... See more

Rated 5 out of 5 stars

Ashley was an awesome customer service rep. I appreciated her attention to detail and was willing to work with us, even when we had changes. The drivers were awesome and did a great job. They... See more

Rated 5 out of 5 stars

The bus was timely and the driver was very accommodating. We had small delays herding the cats (visiting family and friends) and did not feel rushed in the least. It was an excellent experience.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - St Louis - Union 70

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • #2 Union Seventy Center, 63120, St. Louis, MO, United States

  • 800-204-4362

4.2

Great

TrustScore 4 out of 5

144 reviews

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4.2

All reviews

(144)

1,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The buses had no air conditioning the…

The buses had no air conditioning the temps were triple digits, and your buses had no AC. How can you transport children on a bus on days when the temps are in the triple digits and your buses have no heat. A few of our children were over heated when they returned to school from riding on the buses without any AC.

June 21, 2022
Rated 1 out of 5 stars

Not worth the money

The buses were late and showed up at the wrong location. I was charged late fees to update the trip and it seems like that information still didn’t make it to the drivers, so it felt like I was unfairly charged. I was also told by the chaperones that the drivers were unsafe to try to make up for being late, which is concerning as the passengers were mostly children. Our organization will not be reserving buses with this company again.

May 24, 2022
Rated 4 out of 5 stars

Bus Driver Saves the Day

The bus was an hour later than scheduled and caused some small issues with our day; however, the bus driver was amazing. Professional, fun, kind, and accommodating to our students. Hoping to get her for every chartered bus moving forward.

May 2, 2022
Rated 5 out of 5 stars

I did not go on the trip but I asked…

I did not go on the trip but I asked the teachers and they said the driver arrived on time, was very pleasant, knew the route and was wonderful with out 4 year olds. This was definitely a 5 star trip and the first one with your company. Thank you.

April 29, 2022
Rated 5 out of 5 stars

Great Experience!

We had a great experience with our rental from First Charter Bus Rental in St. Louis, MO! The team helping us make our reservation we exceptional, particularly on short notice and our guests had a great time. We will certainly use them again for our transportation needs.

April 11, 2022

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