Jessica Rodriguez is awful as an agent. Doesn't do her job thoroughly. Terrible experience with First Chicago. Claims took forever, reps were rude and passed me between departments, and I still don’t... See more
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I don’t even understand how this company is still open they are the worse. They don’t help they don’t pick up any calls I had a claim open with them since August they sent a email saying my car was a... See more
If I could give this company a -10 I would. A driver who has this insurance hit my car on 12/11/25. It took about 24 hours before a representative returned my call. They told me they don't pay for... See more
Everyone needs to team up and report them to the Insurance Complaint Department and get this POS / Scam Company STUT DOWN ASAP!!! They will take your money to insure you, because no one else will, but... See more
Company details
Written by the company
First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
Contact info
South Cicero Avenue 6640, 60638, Bedford Park, United States
- (888)262-8864
- https://www.firstchicagoinsurance.com/Home/Contact
- firstchicagoinsurance.com
1.2
Bad
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Online service and phone IVR needs to…
Online service and phone IVR needs to be fixed,
March 18, 2019
Unprompted review
Reply from First Chicago Insurance
Hello Chandan, I am sorry our systems were down while you were using them. Thank you for bringing it to our attention. If you would like to talk more about the issue you are welcome to call me at (708)552-2416 between 9 am and 4 pm Monday through Friday.
The very first time I’ve called
The very first time I’ve called.
The person I spoke to was very helpful. I wish I could remember her name.
March 14, 2019
Unprompted review
Good service
March 13, 2019
Unprompted review
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