First Choice Produce Reviews 

679
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Loc... See more

Company replied

Rated 5 out of 5 stars

These are quality products, my favourites are the basil, mint and coriander oils. I added them as a finishing oil to nearly all my dishes over the Christmas period. Much simpler way to add a punchy... See more

Rated 4 out of 5 stars

It was fairly easy to order the stuff I needed although it still could do with some improvement & quite a few things were out of stock Everything delivered was fresh & in good shape which was n... See more

Rated 4 out of 5 stars

Excellent speedy service. Items well packed. Unfortunately second crockery set wasn’t available but wasn’t notified of this before delivery so ended up with half the place settings we needed. Prompt r... See more

Company details

  1. Food Products Supplier
  2. Catering Food and Drink Supplier
  3. Food Producer
  4. Fresh Food Market

Written by the company

First Choice are purveyors of speciality fine foods for the hotel and restaurant industry in London.


Contact info

3.8

Great

TrustScore 4 out of 5

679 reviews

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3.8

All reviews

(679)

1 review in the last 12 months

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Rated 1 out of 5 stars

Out of stock again

Out of stock again. I was very disappointed. I think that the minimum £45 should be down to £30 as long as you cannot deliver everything what we ordered.

February 17, 2022
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Reply from First Choice Produce

Apologies for this, unfortunately we buy direct from other suppliers, so if we are let down there is not a lot we can do. Very sorry - we can always suggest an alternative?

best regards

Rated 1 out of 5 stars

Order didn't arrive

Order didn't arrive, no response to emails.Avoid!!

#edit: responding to reply.
If my review says 'emails not responded to' then replying asking me to email really isn't helpful

February 11, 2022
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Reply from First Choice Produce

Please forward all your communications on to sales@firstchoiceproduce.com

should we not be told about anything missing, we are unable to assist.

we look forward to hearing from you

Rated 5 out of 5 stars

Excellent oysters and herbs

Excellent oysters and herbs, everything was super fresh and delivered as advertised. Only minor hiccup was that I put a note on the order to put in shed if not in, this was not on packaging and Parcelforce took it back to post office! Could have been an issue if it had been a Saturday. Will definitely order again.

February 2, 2022
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Reply from First Choice Produce

Thank you!

Rated 5 out of 5 stars

Recent Delivery

Superb produce, carefully packed. Two items unavailable - e-mail received confirming refund before I had even realised. Quality produce from a professional organisation. Very pleased, yet again and will be coming back for more.

February 2, 2022
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Reply from First Choice Produce

Thank you!

Rated 1 out of 5 stars

Disgraceful

Warning: The products I received were nearly expired and I asked for a discount as there was no indication of this on the site. I was ignored and have given up. It is clear the online shopper is their waste bin.

January 28, 2022
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Reply from First Choice Produce

Hello there, so sorry to hear that you have had such a bad experience with us! Please kindly forward any correspondence made/received to chloe@firstchoiceproduce.com, whereby I will personally look into this for you and see to it that you are happy with the solution.
Once again, I am truly sorry for your experience.

best regards
Chloe

Rated 2 out of 5 stars

Baguette was rock solid carrots were…

Baguette was rock solid carrots were limp and soft the so called burgers were not what I expected

January 27, 2022
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Reply from First Choice Produce

Hello there, so sorry to hear that you have had such a bad experience with us! Please kindly forward any correspondence made/received to chloe@firstchoiceproduce.com, whereby I will personally look into this for you and see to it that you are happy with the solution.
Once again, I am truly sorry for your experience.

best regards
Chloe

Rated 2 out of 5 stars

Been waiting for few extra days but the…

Been waiting for few extra days but the worst service is that on the day of the delivery in fact few hours before it arrives they cancelled half of the items

January 9, 2022
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Reply from First Choice Produce

Hello there, so sorry to hear that you have had such a bad experience with us! Please kindly forward any correspondence made/received to chloe@firstchoiceproduce.com, whereby I will personally look into this for you and see to it that you are happy with the solution.
Once again, I am truly sorry for your experience.

best regards
Chloe

Rated 5 out of 5 stars

Fabulous fresh produce with a wide…

Fabulous fresh produce with a wide range of choice including great gift ideas as well. Efficient and speedy service - particularly loving the range of fresh fish produce. Found this company during Lockdown 2020 & never looked back! Can certainly recommend as pretty much good value for money too.

January 8, 2022
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Reply from First Choice Produce

Thank you!

Rated 5 out of 5 stars

Fabulous as usual!

Fabulous as usual!
Top quality items, very special finds, delicious vegetable selections.

If you want a real treat, this is a great one stop shop.

January 6, 2022
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Reply from First Choice Produce

Thank you!

Rated 5 out of 5 stars

Very satisfied with my order

Very satisfied with my order! I received it promptly and frozen and loved the quality of the meat (ordered beef wellington for 2).
It came frozen so just put it in the freezer and took it out when I needed it! Highly recommend it! Will be ordering again myself!

January 4, 2022
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Reply from First Choice Produce

Thank you!

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