James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... See more
Company replied
Mark was the mortgage adviser for our first house purchase and he made it an incredibly smooth process! Always happy to answer our questions, and responses were quick and easy to understand. Very impo... See more
Company replied
Great service as always from Mark and Natasha! Helped us complete on our rapid purchase with porting our mortgage and increasing our life cover. Swift responses to all queries and enabled us to get an... See more
Company replied
Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my... See more
Company replied
Specialist Mortgage Advisers. We have been providing our clients with unbiased mortgage advice and unrivalled service since 1997. We offer a wide range of finance products and services for both personal and corporate clients, we also offer advice on the full range of life and critical illness products.
89 Stanmore Hill, Stanmore, Middlesex, HA7 3DZ, London Borough of Harrow, United Kingdom
Have had the pleasure of mortgaging and remortgaging a number of times with First Financial and have had consistently good service throughout. Highly recommended.

Reply from First Financial Intermediaries Ltd
Sophie sent me timely reminders to get all my paperwork together. As a result we were just able to get a remortgage deal a matter of an hour or so before the rates increasing. We closed the mortgage today - great weight off my mind!

Reply from First Financial Intermediaries Ltd
Very professional service from start to finish. Shaun, in particular, has been excellent and is a constant source of advice and reassurance. Zoe also played a key part, for which we are very thankful.

Reply from First Financial Intermediaries Ltd

Reply from First Financial Intermediaries Ltd
Very slick and professional - unhurried well informed advice - absolutely delighted

Reply from First Financial Intermediaries Ltd
As per usual Matthew was fantastic from start to finish. Can't recommend highly enough. Thanks for everything. Darren

Reply from First Financial Intermediaries Ltd
As usual, outstanding service, great professionalism and superb value for money from Stephen Bourke and Simon Ryder of First Financial.
I have been using these IFA(s) for many years now, and keep on coming back to them as they always get me the best deals.
I recommend First Financial to all my friends and family, and I highly recommend them to you!
Gupta family.

Reply from First Financial Intermediaries Ltd
Quick response; excellent customer service by the entire team; answered my questions and helped me chase missing information from the solicitors. Highly recommend.

Reply from First Financial Intermediaries Ltd
First class experience - Sophie is responsive, knowledgeable, efficient and easy to speak to. Thank you!

Reply from First Financial Intermediaries Ltd
First Financial offered sound advice and were on hand for me to change my financial product seamlessly as we moved through the latest sudden interest hikes at the eleventh hour. Thanks to both Simon and Kate for guiding us through the long process.

Reply from First Financial Intermediaries Ltd
My fixed rate mortgage was maturing in 6 months. I wasn’t aware you could lock into a rate 6 months before maturity. James contacted me to tell me I could lock in a 7 year fix at 2.3% which I did. Current rates are around 6% if I hadn’t spoken to James I would’ve been exposed to this. On top of this brilliant service and updates the whole way through

Reply from First Financial Intermediaries Ltd
We couldn't recommend Katy and Simon from First Financial more highly - their advice and level of service was excellent from start to finish and they were a pleasure to deal with. Thank you.

Reply from First Financial Intermediaries Ltd
Steve is very knowledgeable when it comes to mortgages and his service from start to finish was exceptional.
He ensured that I was kept up-to-date with progress and was supportive throughout.
I am very happy with my experience with Steve and First Financial!

Reply from First Financial Intermediaries Ltd
We had a great experience with First Financial - they guided us through the mortgage process for our first home purchase, gave us the best options on the market and were always available to answer any queries we had.
They also helped us with our life and critical cover insurance - again, we always available to answer any questions we had and provided us with a great deal.
Would recommend.
Special thanks to Shaun and to Zoe.

Reply from First Financial Intermediaries Ltd
First class service from First Financial
I have recommended them for couple of friends who were very happy with the service they received

Reply from First Financial Intermediaries Ltd
They were polite and professional and gave excellent service

Reply from First Financial Intermediaries Ltd
I am extremely pleased with First Financial’s service and assistance with regard to my mortgage application.
Stephen Bourke is an absolute credit to the business and has guided me through the process and been supportive at every juncture. Stephen’s efforts throughout the process allowed me to access competitive rates within the market during a challenging economic period for all and I couldn’t be more satisfied with the deal I got. I am certain his proactiveness and care are completely representative of First Financial and for this reason would recommend them and him for anyone looking to acquire a mortgage.
Thank you Stephen and First Financial!

Reply from First Financial Intermediaries Ltd
First Financial and Matthew in particular, were excellent.
Helped make the process simple and all communication was first class all the way through.

Reply from First Financial Intermediaries Ltd
First Financial are competitive, extremely competent and highly efficient. Fantastic service from start to finish. Thank you Thomas.

Reply from First Financial Intermediaries Ltd
This is the 3rd mortgage we are taking out with First Financial and each time they have gone above and beyond to ensure that we found the mortgage that was right for us. This most recent time was a fair amount of hoops to jump through, and yet they managed it. Not only were they efficient and responsive, they helped us deal with other people in the trade who were less so! Nothing was too much trouble and we would most certainly use them again, when we need it. Thank you Shaun, Tom, Zoe and everyone else behind the scenes for helping this fairly traumatic process be smoother!

Reply from First Financial Intermediaries Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.