First Financial Intermediaries Ltd Reviews 370

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

James and Matthew at First Financial are absolutely superb. They came recommended to me when my current mortgage broker couldn’t get me a mortgage (I’m self employed) and they found me three great dea... See more

Company replied

Rated 5 out of 5 stars

Mark was the mortgage adviser for our first house purchase and he made it an incredibly smooth process! Always happy to answer our questions, and responses were quick and easy to understand. Very impo... See more

Company replied

Rated 5 out of 5 stars

Great service as always from Mark and Natasha! Helped us complete on our rapid purchase with porting our mortgage and increasing our life cover. Swift responses to all queries and enabled us to get an... See more

Company replied

Rated 5 out of 5 stars

Both Simon Ryder and Kate Leake were nothing short of outstanding - they were the only broker that could get the financing needed. They think outside the box and come up with solutions to meet my... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker
  4. Shareholder Protection Company

Written by the company

Specialist Mortgage Advisers. We have been providing our clients with unbiased mortgage advice and unrivalled service since 1997. We offer a wide range of finance products and services for both personal and corporate clients, we also offer advice on the full range of life and critical illness products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

370 reviews

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Rated 5 out of 5 stars

Highly recommend.

Simon at First Financial came highly recommended to us & has done a great job getting us great mortgage & insurance products.
Both Simon & Kate provided the right guidance when applying for the mortgage and kept us up to date throughout the whole process. Despite having to secure us 3 mortgages, they dealt with every application fast and efficiently each time.
I wouldn’t have any hesitation in using Simon & Kate again, and would absolutely recommend them to anyone looking for a first class service.

Thanks guys!

May 6, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you so much for a lovely review Casey! It was a pleasure working with you and Tom. Simon, Director and Kate, Client Relationship Manger.

Rated 5 out of 5 stars

Simon & Kate were great throughout

Simon & Kate were great throughout - it was a really pain free process - offer in immediately and last minute change of terms requested by us was accomodated perfectly
Thanks again!

May 6, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

It was our pleasure to assist you Oliver! We hope you are enjoying your new home! Simon, Director and Kate, Client Relationship Manager.

Rated 5 out of 5 stars

Most Professional and Experienced Brokers

Kate and Simon have been by far the most professional and experienced brokers we have used.

They took time to understand our requirement, knew which lenders to approach and advised us the whole way through the process.

We will be using them in future and recommending them to family & friends.

May 6, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

It was our pleasure David, we hope you and your family enjoy your new home! Simon, Director and Kate, Client Relationship Manger.

Rated 5 out of 5 stars

HIGHLY RECOMMEND!

From the initial meeting all the way through to completion of a deal, the team at First Financial were an absolute delight to work with. They were highly professional, extremely proactive and communicative the whole way along. I would HIGHLY recommend their services to everyone.

May 3, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much for your kind words, it was a pleasure to assist you. James, Director and Matthew, Client Relationship Manger.

Rated 5 out of 5 stars

Remortgage with the help of Ruth Williams and Gavin

I have used first financial intermediaries for my remortgage recently and cannot rate them highly enough. There were many problems caused my my solicitors but Ruth at First Financial was there to assist me throughout. She is an absolute credit to the company. She was consistently in touch to ensure everything went as smoothly as possible. I could not recommend them more highly if you need assistance with the mortgage or remortgage process. They are a wonderful company to be involved with. Gavin who also managed everything initially with sortong the original mortgage was amazing. Brilliant company.

April 28, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your review Nathan. Its been a pleasure to assist you and we look forward to working with you again in the future. Gavin, Director and Ruth, Client Relationship Manager.

Rated 5 out of 5 stars

First class First Financial

We were recommended to First Financial and to Stephen Bourke in particular by friends of ours, and what a brilliant recommendation that proved to be. From the outset, we felt immediately reassured by Stephen’s professionalism, knowledge and complete clarity; we knew straight off that we were in exceptionally capable hands. Stephen quickly found us the ideal mortgage product for our needs, and expertly guided us through the application process. From valuation to mortgage offer issue felt like no time at all.

Our subsequent flat sale and related purchase were both unfortunately besieged with issues, and dragged out over 2 years. However, during that difficult time, Stephen was our one constant, and whenever we needed either advice or an extension to our mortgage offer, Stephen arranged this for us so swiftly.

We cannot recommend Stephen Bourke and First Financial highly enough.

April 28, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Many thanks Matt for taking the time write such a kind review, it has been our pleasure to assist and I look forward to working with you again in the future. Best wishes to you and your family in your new home! Stephen, Adviser and Max, Client Relationship Manager.

Rated 5 out of 5 stars

Helpful, quick and efficient

We approached First Financial for help when it looked as if the sale of our house might not reach contracts in time for us to exchange on our house purchase. Gavin was extremely helpful and arranged a good offer of a back-up bridging loan very quickly and efficiently, keeping us informed at every stage, and relieving us of a great weight of anxiety. He would certainly be our first port of call for any future financial issues for which we need help.

April 27, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for glowing feedback. It's been a pleasure assisting you in this journey and look forward to be of service to you again in future. - Gavin, Director.

Rated 5 out of 5 stars

Fantastic Mortgage Brokers

Shaun & Tom from First Financial have been absolute superstars from the beginning.

I had recently returned from living abroad, and had a number of complex requirements r.e. salary and affordability. Shaun and Tom were there throughout to do all of the heavy lifting for me, offering support and guidance - and always available to assist at any point. This input took so much of the stress away, I knew I was in great hands.

I would strongly recommend First Financial for all of your mortgage needs!

April 25, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind review, Jasbir. Pleasure working with you on your first purchase and I look forward to future enquiries. Shaun, Adviser and Tom, Client Relationship Manager.

Rated 5 out of 5 stars

Re-Mortgage Advice

I have been using First Financial for over 20 years now and have always found them to be honest, trustworthy and very helpful, most recently I have been dealing with Tom Perman & his colleague Shaun Owens who again were both extremely helpful and nothing was a problem.

April 5, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind review Adam. Great working with you on this renewal. I look forward to future enquiries. Shaun; Adviser Tom; Client Relationship Manager.

Rated 5 out of 5 stars

Comprehensive and Easy to Understand Guidance

First Financial provides comprehensive and easy to understand guidance in what is often a perplexing subject. They have excellent communication skills. In other words, customer service first class.

April 5, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you very much Stuart for your kinds words and and for the opportunity to assist you, it was a pleasure. James; Adviser and Matthew; Client Relationship Manager.

Rated 5 out of 5 stars

Excellent Mortgage Service

Thomas is an excellent mortgage advisor with clear knowledge of the industry and with good grasp into an array mortgage options. Would definitely recommend his professional and personable service.

March 23, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Harmeet for your kind review, it was a pleasure assisting you with the property purchase and a smooth transaction.
Please feel free to pass my details onto any friends or family. Thomas; Adviser.

Rated 5 out of 5 stars

Simply brilliant

Simply brilliant. Found me a great product and the application/approval process was beyond quick - it was super-hero quick. I would absolutely recommend both James and Matthew (in fact I have done already). Thank you both

March 7, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your feedback Alex. It was a pleasure to assist you. James, Director and Matthew, Client Relationship Manager.

Rated 5 out of 5 stars

Outstanding experience

I had an outstanding experience with Thomas Pratchett and Eloise Bates. They looked after my help-to-buy application as well as my mortgage application and always kept me in the loop with any updates in a timely manner. They were always reachable if I ever had any questions and they were always more than willing to give me guidance as I was a first-time buyer. I highly recommend using First Financial if you are considering it, you'll receive a highly professional service by lovely people!

March 4, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you Neha for your kind comments.
It was a pleasure for myself and Eloise to assist you with your first purchase and using the help to buy scheme.
We look forward to working together in the future, please feel free to pass my details on to any friends or family. Thomas Pratchett; Adviser and Eloise Bates; Client Relationship Manager.

Rated 5 out of 5 stars

Long standing customer, very happy with service over the years

I've been a customer of First Financial for over 18 years, since I bought my first house. James and his team are through, professional and always give sound advice. I always feel like I'm in safe hands and value the advice over the years.

February 28, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind review Russell. Pleasure working with you as always. I am glad your 18 years working with us has been positive and successful. Here’s to many more years. Shaun Owens; Adviser and Tom Perman; Client Relationship Manager.

Rated 5 out of 5 stars

Brilliant service from a brilliant…

Brilliant service from a brilliant advisory firm - thorough throughout the process and speedy. Transparent at all times and creative thinking to help reach our goals. Will definitely use again.

February 24, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

It was a pleasure to assist you and we thank you for the opportunity. Look forward to doing so again in future. James Caplan, Director and Matthew Dawes, Client Relationship Manager.

Rated 5 out of 5 stars

Great service, highly recommended

First Financial have been helping us for several years now, getting great mortgages and insurance. Service has been professional, always solid advice and support throughout the process. I would wholeheartedly recommend them.

February 14, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your amazing review. We are delighted to been able to help you with your mortgages and life insurance and hope to work with you again in the future. - Mark, Adviser.

Rated 5 out of 5 stars

Excellent service from Thomas

Excellent service from Thomas. He was very quick to provide quotes and always kept in touch about progress.

February 13, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind words Caroline, it was a pleasure assisting you purchase your property via shared ownership scheme.
Please feel free to pass my details onto any friends or family. - Thomas, Adviser.

Rated 5 out of 5 stars

Very impressed, would highly recommend!

I am very impressed by the service provided by Thomas from First Financial. This was our first property transaction and everything was handled flawlessly, with proper communication and support.
I would highly recommend them for any kind of Financial needs.
All the very best!

February 10, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you so much Shelly and Atin for your kind words, It was a pleasure assisting you both with your house purchase.
I look forward to working with you both in the future
Please feel free to pass my details on to any friends or family. - Thomas, Adviser.

Rated 5 out of 5 stars

First Financial have been very quick…

First Financial have been very quick and attentive with helping me. Thanks to Thomas and Eloise.

February 9, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for your kind words Leonie, it has been a pleasure assisting you both with your new house purchase.

Please feel free to pass my details on, and I look forward to working with you in the future. - Thomas, Adviser and Eloise, Client Relationship Manger

Rated 5 out of 5 stars

Top level service

Top level service. Clear the whole way through. Stephen and Max did a top job

February 9, 2022
Unprompted review
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Reply from First Financial Intermediaries Ltd

Thank you for taking the time to leave a review, it was our pleasure to assist and we look forward to working with you again in the future. - Stephen, Adviser and Max, Client Relationship Manger

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