First Formula Store Reviews 109

I ordered the Cadillac hoodie and I definitely don’t regret it . The quality is amazing and the shipping was faster than I expected. Such a good experience I’ll make sure it’s not the last time!! Very recommended

Ordered the same phone case two times and it was perfectly good, I recommend it for sure 👍🏽

Great quality t-shits , clean designs perfect for formula one fans

Nice phone case , good protection and design. Doesn’t slip from the hand and fits my phone perfectly

Really good quality phone case . Fita perfectly , feels sturdy , and looks exactly like the pictures. Totally worth it

I really love the quality and the service too recommended for sure

On the 10th of December I placed an order for a Ferrari shirt from the firstformula website. On the 16th of December I was notified that my order has been cancelled due to delays which was a valid reason. I was also informed I would receive a full refund within 10 days. It was only until I was reminded by the person the gift was intended for that I noticed I had yet to receive the refund nearly a month later so, I emailed the support email listed on the firstformula website to enquire about my refund. I sent my first email on the 16th of January, one month after the cancellation email and had no response. I sent 3 more emails until the 28th of January which also received no response so I therefore looked on trustpilot where I saw customers getting responses. I then wrote this original review explaining my experience and gained a response from firstformula a couple hours later notifying me that they are investigating what happened. As of today, the 29th, I have received my refund after a month and a half and I am happy that my incident was resolved shortly after the review I posted however, this whole process has been time consuming and frustrating. A customer should not have to publicly complain in order to gain a response.

Great service, great work !!

Great quality and service

Fantastique items

Everything here is nice the Quality and everything thanks for the service

I bought a shirt and a phonecase and they were amazing quality i also love the f1 design its well placed and its hella cool, id reccomend this to anyone into f1 or good shirts and phonecases

Great quality and niche product i like it a lot I'll buy again soon

Ordered multiple times, had no problems, and one time my shipment got lost the staff solved it in no time and replaced my order for free.

Excellent customer service! Even though my original package was lost, they responded to my mail and arranged a replacement order at no additional cost. Very professional, courteous, and efficient team — highly recommended!

I did have a to wait for a response for a little bit longer than I anticipated but the team has provided a great option for me to get my product.

really good products I really recommend this store if youre an F1 fan