First Formula Store Reviews 109

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I highly recommend everyone to buy t-shirts from this store the quality is amazing and unique .where they got one of the cleanest client service they offer enough attention to their clients.

Rated 1 out of 5 stars

Ordered a phone case and hoodie a month ago, no word since then or reaction to messages. Seems like a scam site. UPDATE: Despite the huffy response below, they have not responded to my follow-up... See more

Company replied

Rated 5 out of 5 stars

I ordered a Lando 25 test helmet phone case for First Formula Store. As someone who drops there phone on the regular it is so durable and strong. Amazing quality. I will continue to order all my... See more

Rated 5 out of 5 stars

I ordered the Ferrari Lewis Hamilton case last year, but upon arrival, it was not the correct item, a different case had been packed. I reached out to the them via email, and they responded promptly... See more

Company details

  1. Motorsports Store

Written by the company

First Formula Store is a lifestyle brand inspired by the world’s fastest machines and the culture of competition. Our mission is to capture the precision, performance, and passion found in racing and translate it into everyday style through premium gear. Founded with the belief that speed is more than motion, each collection reflects the craftsmanship, discipline, and innovation that define elite engineering. Every product follows our signature style, a standard that blends durability, function, and design excellence. With new collections released throughout the year, our brand continues to evolve, connecting fans of speed and performance worldwide.


Contact info

4.2

Great

TrustScore 4 out of 5

109 reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Scam site…

Ordered a phone case and hoodie a month ago, no word since then or reaction to messages. Seems like a scam site.

UPDATE: Despite the huffy response below, they have not responded to my follow-up query in any way. Still waiting for update or refund or anything at all...

LATEST UPDATE: I never got what I ordered or a refund, but they actually sent me a marketing email! Cheeky!

December 5, 2025
Unprompted review
First Formula Store logo

Reply from First Formula Store

Hi,

We’re sorry to hear this, but this review is not accurate. All orders receive confirmation and shipping updates, and we always respond to customer messages.

If there was any delay or missing item, we resolve it with a replacement or refund in line with our policy.

Please contact us directly with your order number so we can review and assist properly.

Rated 1 out of 5 stars

The materials used are cheap and the…

The materials used are cheap and the colors don't even match. Would not recommend for anything.

September 2, 2025
Unprompted review
First Formula Store logo

Reply from First Formula Store

Hi Tim,
Thank you for taking the time to share your feedback

We take feedback seriously, but we don’t recognize this description as reflective of our products or the standards we operate by.

Our items are produced using high-quality materials and professionally calibrated printing to ensure color accuracy and durability. Thousands of customers wear and review our products positively, which makes this feedback inconsistent with the broader experience.

If this review is tied to a specific order, we invite you to contact our support team with order details so we can verify and address it properly. We’re always open to resolving legitimate issues directly.

Rated 4 out of 5 stars

Cadillac F1 hoodie way too small/mislabled

I ordered a Cadillac F1 hoodie from First Formula Store and received it in time for Christmas, as it was a gift for my son. The hoodie itself seems to be of good quality, but it is mislabeled: it says Large, but it must be a Large in youth size because it is way too tight compared to any other Large hoodie in America.
*UPDATE* The company agreed to send me a new sweatshirt free of charge. I also sent them pics of the sweatshirt with a tape measure showing that the measurements are nowhere close to what their size chart states, and I took a screenshot. The next day, their size chart was changed, but it was still off. I received a new, 2XL, and it fits better. I am not sure why the sizing is so different in New Zealand, but make sure you triple-check the measurements before you order. This company did the right thing and was great about sending a replacement. Thank you!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Company Great! But they use Evri..

Company is great no issues with them cases are amazing lovely quality really stunning but they only work with Evri. They do not have any other courier so if you use a standard delivery or priority delivery for 30 pounds by the way, don’t have hope was the worst service I’ve ever had with a courier. The company did reply to me when they could first order was lost in transit and the second order was delayed massively so company did refund the 30 pound shipping because of how long I had to wait but five star company would use again. Just be on lookout for every Evri

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful support and great outcome

I had an issue with my order about a month ago during a very busy period. I was initially worried about the delay, but the team came through and was incredibly helpful. They resolved the situation with a very generous gesture of goodwill. It is a kind and professional team, and I highly recommend them!

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!! Knock off rubbish.

Ordered a good looking F1 top for my husband for Christmas. What arrived (£60) was a disgrace. Poor quality, poor stitching, poor fabric and the logos were all printed on and blotchy. I've emailed the company, messaged via FB and got no where.

AVOID!!!

December 13, 2025
Unprompted review
First Formula Store logo

Reply from First Formula Store

Hi,

We’re sorry to hear you were unhappy with your order, but we would like to clarify that our products are not knock-offs and are produced using the same printing and manufacturing standards used across our collections and thousands of fulfilled orders.

When customers contact us with order details, we always respond and work toward a solution in line with our policy, whether that’s a replacement, exchange, or refund.

If you’re open to resolving this, please reach out directly with your order number so we can review the case properly.

Rated 1 out of 5 stars

Scam

Ordered a shirt on Friday 28/11-25 and haven't heard anything since. Got an email with order number and order confirmation. Tried to contact them but haven't heard anything. Absolutely can't recommend!

December 12, 2025
Unprompted review
First Formula Store logo

Reply from First Formula Store

Hi,

Receiving an order confirmation email means the order was successfully placed and entered our system. Shipping updates are sent once the order is dispatched, not immediately after purchase.

We always respond to customer inquiries and resolve issues in line with our policy. If you still need assistance, please contact us directly with your order number so we can review and help.

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