FirstgearmotoReviews 

112
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I placed an order back on the 3rd June 2020, then I received an email saying it was delivered ! ( to a US ) address ! I live in Australia, Then they said it was resent to me !! The next message sai... See more

Rated 1 out of 5 stars

Not a real shop!! Never receive the order. We get the money because we use PayPal, thx PayPal! Shipping address is Florida, but delivered Illinois... Confused! Terrible! No answer or just one sente... See more

Rated 1 out of 5 stars

BEWARE OF CHINESE FAKES!!! I have just received the Rossi Underracing t shirt and it is a FAKE. The Firstgearmoto website image is the official shirt and states that the shirt is an official Rossi pr... See more

Rated 1 out of 5 stars

There are numerous reviews about this company taking peoples orders and money and not supplying the good! BE WARNED! When you chase them for your order they provide fake track and trace numbers a... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Firstgearmoto was founded by a core team of riders who were frustrated with their options for buying on-line. Firstgearmoto's goal is bringing the best possible shopping experience to any enthusiast who visits us online looking for motorcycle jackets, apparel, helmets, motorcycle gear, accessories & almost everything else that goes on your person or your motorcycle.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

112 reviews

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1.3

All reviews

(112)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order back on the 3rd June…

I placed an order back on the 3rd June 2020, then I received an email saying it was delivered ! ( to a US ) address ! I live in Australia, Then they said it was resent to me !! The next message said it had arrived at the destination post office !, after days of calls I was advised that I had been provided with a ( False Tracking Number )
To date being the ( 15/10/20 ) and A lot of negative feedback directly from the company on ( Messenger chat ) it seems they don't give a stuff !!
I have now launched legal action against the company for the recovery of my payment through my bank & PayPAL .
DO Not Buy From This Site.

October 15, 2020
Unprompted review
Rated 1 out of 5 stars

Never receive the order

Not a real shop!! Never receive the order. We get the money because we use PayPal, thx PayPal!
Shipping address is Florida, but delivered Illinois... Confused! Terrible! No answer or just one sentence, no official signiture, ahhhh!
Do not order from here!!!!

August 29, 2020
Unprompted review
Rated 1 out of 5 stars

Scammed & Rude

Such a*holes. Scammed me and my friend. No contact possible, no refund, nothing.
Do NOT order anything here!!

May 13, 2020
Unprompted review
Rated 1 out of 5 stars

Ripping People off

Ripping People off ! I knew it was to could to be true... Still i wanted to try cause it was 25 euros... Not able to Contact Them at all... Soon a month have passed since i did My order so i am pretty sure i wont get it...

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

RIP OFF COMPANY

FIRSTLY, DO NOT LISTEN TO THE POSITIVE REVIEWS, THEY'RE FAKE ACCOUNTS OPENED BY THE CON ARTISTS THEMSELVES!!!

Terrible service from this company. Despite paying for my jacket on 1st May 2019. I have not received anything. Contacted them 2 weeks ago and was told I'd get a tracking number, nothing came. Contacted them again with no response. They have £79 of my money and I'm having to take this up with the credit card company. I'm disgusted with their treatment of me.

UPDATE... I received a "tracking number" which said it would be delivered by last Monday but surprise surprise nothing arrived. Read other reviews on this company and USPS, very elaborate con artists. I've now been refunded by my card company. There are some horrible people out there, be careful.

April 17, 2020
Unprompted review
Rated 1 out of 5 stars

I made an order on December 29th

I made an order on December 29th. I received an e-mail that my order was received. It said I would receive an e-mail when my order was shipped. I NEVER received a 2nd e-mail OR my order. I sent Firstgearmoto several e-mails, no reply. Terrible! I contacted my credit card to dispute the charge, they delayed and delayed. It isn't resolved. I would NEVER order again.

March 29, 2020
Unprompted review
Rated 1 out of 5 stars

Scum bag company took my money showed…

Scum bag company took my money showed tracking as if they were shipping the item to me when they just sent it to them selves there is no phone number, email address or any contact information to reach them. Been reported to bbb I’m not done with them yet

March 18, 2020
Unprompted review
Rated 1 out of 5 stars

This is a fake company ran by scam…

This is a fake company ran by scam artist who will take your money only to purchuse stuff for themselves and then scam other people using your name and address. I called and emailed the FBI of cyber crime and then the same the US Postal Investigation. This website has been offically red flagged as a fake. Do not attempt to buy anything from them. You WILL LOSE YOUR MONEY and also have your information stolen. If it wasn't for PayPal and also the fact I gathered all the proof that this company if a fake I would have lost out about $200. Thankfully, PayPal took my side of the case and I got my money back. PayPal later flagged this company as a fake as well.

March 2, 2020
Unprompted review
Rated 1 out of 5 stars

Not possible to get anything from this…

Not possible to get anything from this shop. No person of contact. No fulfillment of orders. No refund. A business transaction requires an exchange. In this transaction, you gave your money and they give you nothing in return. This isn't a business. It's a hoax. It's sickening and makes me lose faith in the person sitting behind this website. I thought you were better. But you dont care. You dont read these probably. And all of us have wasted our time and money and were made fools by you. Shame on you, Odain Sheppard. And shame on us for trusting you in the first place.

February 13, 2020
Unprompted review
Rated 1 out of 5 stars

I haven't received the item I purchased…

I haven't received the item I purchased more than 8 weeks ago, no one responded to my enquiries via email or on your website and there was a complete lack of follow up. Very poor service, would not recommend you to anyone.

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

Thieves

How is this site still available to shop on with everyone having the same bad experience? It’s clearly a scam. Ordered gloves and never received them. Bank had to give me my money back.

January 12, 2020
Unprompted review
Rated 1 out of 5 stars

Took my money but didn't receive any…

Took my money but didn't receive any items sent multiple emails and Facebook messages through different media platforms and no response. Will be contacting my bank to get a refund as first gear moto is yet to respond from a purchase 3 months ago

January 8, 2020
Unprompted review

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