firsthealthapparel.com Reviews 

Same as all these other reviews on taking MONTHS on items that are suddenly made to order after having no indication that they were, and even after their estimated 5-10 week estimate, no items in sight, and no offer to look into how much longer your item might take. Thought maybe it was a post-Christmas fluke with my first order, but I tried a second time on "in stock" items and suddenly they are made to order and will take months again. Truly terrible customer service and I will not be buying from them again, which is unfortunate because I wanted to support Canadian but they are just not worth it.

After my order took MONTHS & months to receive, this company stole my content off of Instagram & made their own ad with it and then when I said something to them, they deleted my comment and blocked me on everything! VERY UNPROFESSIONAL! Do not shop here!

If could rate them 0 stars i would. I have been waiting 14 weeks now for a package. When ordering it said the package would ship in 3-5 business days. I ordered Mid- April, it is now Mid-July. Their correspondence is so horrible. I emailed them about a month ago and it took them 10 days to respond. Only to be told the items I ordered were suddenly made to order and it would take "just a little bit longer" to fulfill my items. They claimed I could choose from a ready to ship portion of their website but when I emailed back to clarify and ask if I were to wait how long it would be, they ghosted me. Their social media person on Instagram is nothing but rude and condescending and replied to my inquiries on their with so much sass and tried to act like I was the problem. Not to mention when I commented on a post about the issue the deleted my comment. They also charge you as soon as you place the order even though they clearly dont have the items available. Horrible company. Its a shame because I wanted to support a Canadian business but that was a huge mistake I guess.

Stay away from this company at all costs. I placed an order on March 18th. There was an estimated 6-8 weeks of confirmation time and then shipping after. This company does not make it clear enough in the order process that "made to order" items will takes MUCH LONGER than they say it will. at 9 weeks with no confirmation I decided it was time to reach out, so I sent an email. CRICKETS. no response. At 10 weeks, I sent out another. they replied a lot quicker that time and told me that my order was STILL being processed. at 12 weeks I decided to send them an instagram DM and start commenting on their posts to warn others of this place. They actually deleted some of those comments and responded to one DM telling me it was still being processed. They never responded to future DMs. They also changed the processing time details after I had already ordered from 8-10 weeks. I called the FH gym to ask if they knew what was going on (since there is no phone number for the apparel company listed. I wonder why lol.) and they said I wasn't the only one calling to complain and send emails about the status of the order.
despite the quality of items being just fine(after they arrived 13 weeks later), I refuse to ever spend money here after this experience. unless you're an influencer you can expect to get treated badly.
TLDR: this place will take your money, promise you shorter times and NOT deliver, ignore on all platforms when they feel it is convenient for them, and take zero accountability for their actions.

This is hands-down one of the most dishonest companies I’ve ever dealt with. I placed an order in April, 2025, and was told the item would ship in 4–8 weeks. It’s now been over 12 weeks, and it still hasn’t even been shipped.

When I contacted the company, they claimed that orders from the end of March were currently being fulfilled and mine would go out shortly. That turned out to be false — end of March orders are STILL not shipping, and no realistic timeline has ever been provided. They offered me a partial refund as compensation, and promised to begin shipping my order within 1-2 weeks.

I reluctantly accepted a partial refund based on that promise, but it was clearly just a tactic to avoid chargebacks. Once I realized I’d been misled, I had to file a dispute with my credit card company.

The worst part?
As soon as customers start asking questions or expressing frustration publicly, the brand starts deleting Instagram comments, blocking people, and pretending everything is fine. They completely shut down communication when you hold them accountable.

This is not just poor service — it’s manipulative and borderline fraudulent. If you're considering buying from this company, don’t. Save yourself the stress, money, and disappointment.

The company is terrible at keeping customers updated. They keep offering sales, and then not sending the items. They claim it was indicated on the site that items were pre-order, but you have to scroll down to find this information, and therefore it's deceiving. Even after a wait of 4 weeks, but items have not shipped, and now the company is not answering my emails and messages. The items I have received, are unfortunately way too small. I ordered a size 8 and was unable to even get it on my body, and they weren't able to help me... I found that when I did receive an answer, the employee was annoyed and sassy. I will absolutely NEVER order from this company again.