First Response Finance Reviews 1,267

Excellent experience. Steve is great trustworthy and friendly man. I would defo recommend!

I'm on a debt management plan and find it very difficult to obtain finance. Unfortunately our car was written off in an accident, meaning we needed to buy a new vehicle. First Response came to our rescue. Friendly, empathetic staff and an easy process, we are in possession of our new vehicle, all within a week or so. Thank you.

Really good .professional .helpful . 2nd time ive financed a bike with them wont be the last either time either

im really happy for your help...i really appreciate

Professional, efficient and helpful

I think you’re management or through your guys in the office are disgraceful. They haven’t got a clue what they’re talking about or what they’re doing but I did experience satisfaction with two young ladies and well done for the girls but all the bad guys the changing is not a decent one amongst them terrible service I received.

I can’t rate this company high enough. Fantastic from beginning to end. I applied in the evening, had a call the following day and drove home in my new car the day after. So many companies turned me down and this company did everything they could. 5* all the way. Thanks a million

Always friendly, helpful,polite and a very quick service.
Couldn't be happier with how I was treated

What an amazing company yo deal with, the staff are friendly and helpful and the whole process from start to finish was stress free.

Really great and fast service! Thank you for accepting my credit!

Amazing customer service
Painless from start to finish
Would recommend!

customer service was impeccable! quick decision, after being rejected litteraly everywhere else these gave me a chance... yes a 42% interest rate.... but at the end of the day, still the cheapest for me and same day approval!

Allways there to help the staff are amazing helped me out big time with getting my cars can’t thank them enough with how first response are amazing thank you to all the team at first response

Nothing to say but would highly recommend

Very polite staff and very reliable

Absolute jokers, they have allowed a Car Dealership to gain finance against cars they don't even own. Now they are sending letters to the Genuine owners basically threatening them with repossession or the police if they don't respond to this letter. Would definately no recommend!

I had a really positive experience with First Response Finance. Despite having a bad credit score, the whole process of getting approved was surprisingly quick and straightforward. They made everything feel easy and stress-free, which I honestly didn’t expect.

Their team was very professional both over the phone and through emails. Every time I had a question, they responded clearly and promptly, making sure I understood everything before moving forward. The communication was spot on from start to finish.

What I really liked is that they also have an extra layer of protection for customers. If you haven’t seen the car at the dealer yet, they can hold the money that would normally be transferred to the dealer after approval. This gives you real peace of mind because you know they are there for you and you’re not just another person they want to give a loan to and forget about.

Overall, very good experience, professional service, and I would definitely recommend them.

I can’t give a minus star rating unfortunately. DO NOT USE THIS COMPANY!!! I’ve had van that has needed a new engine, new turbo, New DPF, new Ad Blu and again needs a new turbo. This company has just fobbed me off to the Financial ombudsman service. Takes no responsibility and fobs you off hoping that you will just give up because you can’t be bothered with the hassle.

My experience has been perfect with the help from the start and so far so good with payments being down on the correct dates with no issues so far