First Time Finance Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and supportive approach, highlighting their dedication to guiding clients through complex processes. The service is frequently described as excellent, with many people appreciating the efficiency and genuine care demonstrated by the team. Consumers often mention the quick response times and clear communication, which contribute to a smooth and stress-free user experience. However, some customers also noted initial difficulties with other advisors who lacked knowledge regarding specific situations, such as assisting immigrants. These individuals found that this company went above and beyond to provide solutions and support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's clear... See more

Response time

Reviewers consistently report positive feedback regarding response times. Customers frequently praise the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care. Ripley... See more

Rated 5 out of 5 stars

The team was super amazing and super helpful. Even when we thought it will be impossible Ripley, Ibimina and Allie kept pushing and it worked out even better than we expected. They were so attentive a... See more

Rated 5 out of 5 stars

Our experience with Ripley, Ibimina and Team was first class! They were incredibly proactive throughout our remortgage process, helping us find the best possible rate and gave us peace of mind throu... See more

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

I had almost lost all hope as i was…

I had almost lost all hope as i was visa holder and was struggling to find the right lender. i found them on tiktok and decided to give them a try. Clint, IBi and Lauren worked on my case, found me the right lender and i got my mortgage offer so quickly! incredible team. Truly grateful for them. Ild 100% recommend.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

The team set up by Mr Babul were…

The team set up by Mr Babul were incredible. Prior to meeting them, I have tried other brokers and yet was unsuccessful in securing me a mortgage DIP/mortgage offer. I lost hope until I met Mr. Babul, ibimina and the other two guys who worked tirelessly to ensure it was successful.
I am so happy that they finally secured me a mortgage offer, so excited. Thanks Babul and ibimina, I appreciate you guys.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care.

Ripley and Ibi were absolutely fantastic. They guided us through every step, explained everything clearly, and were always available to answer our questions. Their expertise and dedication made what could have been a stressful process feel smooth and straightforward.

Thanks to their hard work, we secured a very good remortgage offer that we’re really happy with. We truly felt supported throughout and couldn’t have asked for better service.

We would highly recommend First Time Finance, especially Ripley and Ibi, to anyone looking for reliable and knowledgeable mortgage advisers.

Thank you again for all your help!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was truly exceptional

The experience was truly exceptional. Communication was clear, thorough, and always supportive. We felt comfortable asking any questions at any time without any sense of judgment. They consistently guided us in the right direction at every step, making the whole process much easier. Their help was invaluable—we wouldn’t have wanted it any other way.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great team and proactive support

Our team, Clint & Ibimina, were very very helpful. Clint was thorough with walking us through the scenarios and what to watch out for with the house buying process as expat in the UK. I was concerned it would be harder to get set up with a mortgage than it actually was. They were also proactive helping us get a good interest rate before the rates starting going up so we didn't have to pay more.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Could not fault

I just wanted to give a massive shout out First Time Finance and especially to Henry and Ibimina.
They have been so helpful and knowledgeable throughout the whole process. As a first time buyer I was very nervous and did not know a lot, Henry was very knowledgeable and made the process flow with ease. I would also like to say thank you for their time and patience, I felt like I could ask them both any questions without judgement - no matter how stupid I thought the question was, it was always met with professionalism and kindness.

Thank you Henry and Ibimina for making a very scared first time buyer into a very excited first time buyer :)

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…


I had a great experience working with Henry at First Time Finance. He was extremely responsive, professional, and proactive throughout the process, always taking the time to explain everything clearly and keep me updated at every stage.
As a first-time buyer, I really appreciated his guidance and patience.he made what can be a stressful process feel much more straightforward and manageable.
Although I didn’t proceed in the end due to circumstances, I wouldn’t hesitate to recommend Henry to anyone looking for a reliable and knowledgeable.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Will recommend😊

We are so thankful to the team at first time finance. Ibimina and Clint were great through the whole process and made the experience a whole lot better than we imagined.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

We were happy how our case was handled

We were happy how our case was handled. I would say it was a quick and straightforward process.
I would strongly recommend them to everyone especially immigrants who are looking to enter the property market before a settle status

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As first time buyers, we had a fantastic experience with First Time Finance. Special thanks to Clint and Ibimina who were incredibly supportive and reassuring throughout the process even when there was a slight hitch, they kept us informed every step of the way. We received our mortgage offer much sooner than we expected. We’re very grateful for their help and would happily recommend them to anyone looking for a reliable mortgage advisor.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless service

First time finance help us buy our first home, as a family on VISA we were worried we wouldn’t get a good mortgage, but they held our hands through the whole process, willing to quickly jump on a call whenever we got confused and needed clarification. The whole team that worked with us did amazing and we moved into our home over the weekend, we are happy about their service

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team!

Amazing team!

We were kept updated throughout the process and the team answered our endless questions.

I just want to say a massive thank you ! Will recommend to family and friends.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful team

The team are very helpful! We managed to receive our mortgage offer in just over a week. Thanks Henry and Ibimina

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Team that makes it happen!

Great company specialized in helping legal immigrants to acquire a property in the UK. Great communication throughout the whole process. Very patient and knowledgeable staff. Extremely efficient and FAST. I recommend without hesitation. We worked with Ibimina, Allie and Henry and they were amazing! Keep up the great work and thank you!

February 16, 2026
Unprompted review

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