First Time Finance Reviews 196

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and supportive approach, highlighting their dedication to guiding clients through complex processes. The service is frequently described as excellent, with many people appreciating the efficiency and genuine care demonstrated by the team. Consumers often mention the quick response times and clear communication, which contribute to a smooth and stress-free user experience. However, some customers also noted initial difficulties with other advisors who lacked knowledge regarding specific situations, such as assisting immigrants. These individuals found that this company went above and beyond to provide solutions and support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the team's clear... See more

Response time

Reviewers consistently report positive feedback regarding response times. Customers frequently praise the... See more

User experience

Customers had positive experiences with the user experience, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent experience with First Time Finance while arranging our remortgage. From start to finish, the process was handled with professionalism, efficiency, and genuine care. Ripley... See more

Rated 5 out of 5 stars

The team was super amazing and super helpful. Even when we thought it will be impossible Ripley, Ibimina and Allie kept pushing and it worked out even better than we expected. They were so attentive a... See more

Rated 5 out of 5 stars

Our experience with Ripley, Ibimina and Team was first class! They were incredibly proactive throughout our remortgage process, helping us find the best possible rate and gave us peace of mind throu... See more

Rated 5 out of 5 stars

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole t... See more


Company details

  1. Mortgage Broker

Written by the company

The UK Mortgage Specialists For Foreign Nationals. First Time Finance is a trading style of Salgueiro Financial Ltd which is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. Registered Office: 124 City Road, London, EC1V 2NX. Registered Company Number: 14305982 registered in England & Wales. - Your home may be repossessed if you do not keep up repayments on your mortgage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Rated 5 out of 5 stars

We absolutely enjoyed working with…

We absolutely enjoyed working with Clint. The fact that their service doesn’t end immediately after the deal is truly impressive. They continue to deliver exactly as promised — consistently, reliably, and without ever doing less. Highly recommended.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

We had a really great experience…

We had a really great experience working with First time Finance They were patient, approachable, and took the time to explain everything clearly, which made the whole process less stressful. Communication was excellent throughout, and we always felt supported and well-informed. Their professionalism, knowledge, and genuine care made a big difference, and we truly felt they had our best interests at heart.
They kept us updated at every step and gave us assurances that our offer would go through.
We can boldly say choosing First Tine Finance was the best we could have chosen.
I would highly recommend them to anyone looking for reliable and trustworthy mortgage advice.
Vivian and Asishana

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

A legend named Henry!

Our landlord suddenly announced, “I’m selling the property.” And just like that, my soul left my body.

We’re ONE year away from ILR… ONE. And I thought we can’t get mortgage until our ILR or atleast it gonna cost us fortune!!! The stress was so bad I started Googling things that shouldn’t even be Googled. Even my stomach had anxiety.

Then out of nowhere, Instagram, the same app that shows me cat videos at 3am decided to show me an ad from First Time Finance.

I clicked it expecting nonsense.
Next thing I know…
✔️ Mortgage approved
✔️ Offer accepted
✔️ Now we’re waiting for the KEYS to our own house

All because of one man: Henry.

This guy is an absolute diamond. Calm when we panicked, confident when we doubted everything, and somehow managed to explain mortgages in a way my stressed brain could actually understand. He deserves a medal… or at least unlimited snacks for life.

If you’re renting, stressed, or your landlord suddenly drops a plot twist like ours, seriously, message Henry. He saved our sanity and probably extended my lifespan by a few years.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

As first-time buyers, our experience with First Time Finance was excellent. Henry was incredibly responsive throughout the entire process, and we received our mortgage offer much faster than we expected. We highly recommend them to any immigrants looking to buy their first home in the UK.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

10/10!!

Allie and the rest of the team were so proactive and reassuring, making the process of getting our mortgage offer stress free! They worked quickly, keeping us updated throughout the whole process and eased any anxieties that we had. Henry was professional and friendly during our financial resilience check, giving us some helpful insights and time to think about what works best for us. Exceptional service and an all round enjoyable experience. A huge thanks to the team - would recommend to anybody!!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service Over The Last 8 - 10 Months

I can’t thank Ripley & his team enough for the incredible support over the past 8–10 months. From start to finish, he was patient, professional, and genuinely committed to helping me secure my first mortgage. The process can be stressful at times, but Ripley made everything feel clear, manageable, and well-organised.

He was always available to answer questions, explain things in simple terms, and provide reassurance whenever I needed it. Thanks to his dedication and expertise, I’ve now successfully secured my mortgage, and I couldn’t be happier.

If you’re looking for a reliable, supportive, and highly knowledgeable mortgage advisor, I highly recommend Ripley!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional gentle man

I can’t thank Ripley enough for the incredible support over the past 8–10 months. From start to finish, he was patient, professional, and genuinely committed to helping me secure my mortgage. The process can be stressful at times, but Ripley made everything feel clear, manageable, and well-organised.

He was always available to answer questions, explain things in simple terms, and provide reassurance whenever I needed it. Thanks to his dedication and expertise, I’ve now successfully secured my mortgage, and I couldn’t be happier.

If you’re looking for a reliable, supportive, and highly knowledgeable mortgage advisor, I highly recommend Ripley!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

We highly recommend Ripley

We highly recommend Ripley! He was incredibly determined to help us and worked tirelessly to find us the best mortgage, even when we ran into a few hurdles. He truly went above and beyond.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgable and supportive! Thank you for walking us through our mortgage process First Time Finance.

As first-time buyers, the mortgage process felt overwhelming at first, but the First Time Finance team helped make it less daunting for us. Right from the start, with the call from Jamila, the whole team were so professional and supportive. A big thanks to Clint and his team— they got us an excellent interest rate and helped make the process smooth and stress-free. We are so happy with our approved mortgage - Thank you!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

First Time Finance UK has been…

First Time Finance UK has been absolutely outstanding! Their teamwork, consistent follow-up calls, encouragement, determination, and professionalism made the entire mortgage process smooth and stress-free. Every step was explained clearly and in detail, which gave us so much confidence.
Thank you for your dedication in helping us secure our mortgage — you truly are goal-getters! Highly recommended.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

First Time Finance mortgage review

First Time Finance, is very intentional with their customers’ needs. They are very swift with securing mortgage with good rates for their clients. They go above and beyond their ways to get customers satisfied. I actually lack words but on a scale of 9-10, I would score them above 10. I would everly recommend them to everyone around me.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Team Ripley to the World!!!

They made the journey easy,,even when we got a point that was difficult,they gave their time, was patient and helped us sail through it.
The team is wonderful and I sure would recommend them to people as they have proven reliable...

Thanks Team Ripley....

November 1, 2025
Unprompted review

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