Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was just what my customer wanted. It arrived sooner than I expected.
First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more
I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more
Company details
Written by the company
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
Contact info
106 Hill St, 28715, Candler, United States
- +1 (570) 290-8421
- support@firsttruckparts.com
- firsttruckparts.com
4.1
Great
431 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service
January 29, 2025
Very good service
Very good service, I called several times to make sure the order would be shipped on time. I received my parts on time and installed them on my truck and they are running great.
January 17, 2025
Had a lot of problems in the past
Had a lot of problems in the past, like the products and the price, but never get when they promise it. We'll see this time, thank you.
January 17, 2025
Part was as described
Part was as described, packed extremely well in ample amount of bubble wrap. Arrived on time as promised. It was a fuel filter/ water separator in cast aluminum so the bubble wrap was important. Would shop there again.
January 14, 2025
Just send the right part!!!
January 15, 2025
Great prices and fast service!
January 7, 2025
Small hurdle to overcome but was…
Small hurdle to overcome but was satisfied with the part.
Had trouble getting the part shipped out because the billing address didn’t match the shipping address.
Billing address is corporate
Corporate isn’t going to repair the truck
December 11, 2024
The part was what they said it would…
The part was what they said it would be, it was in pristine condition, and delivery time was just as described.
December 6, 2024
You had a part no one else had
You had a part no one else had, national backorder. I found your site and paid for it and got it even before We needed it. Great job.
December 4, 2024
Smoothe transaction
Smoothe transaction, friendly customer service, shipped out quickly.
December 2, 2024
If I could give it no stars I would
If I could give it no stars I would. I called to verify availability of the part and was told that it was in stock and would ship that afternoon. Received an email 2 hours later trying to pawn off a used part to me instead of the part I ordered claiming it was not in stock. Checked website again and it says it's in stock. If they lie about simple things they'll lie about important things.
December 6, 2024
Unprompted review
Very good you did a good job to send me…
Very good you did a good job to send me that
December 2, 2024
Fast and good price
December 2, 2024
Sent wrong ecm
Got wrong ecm from them, then told them they sent the wrong one. Took forever to get someone on the line. Then told me i had to pay to return it. And wait until they verify. Then get me right one.
November 11, 2024
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