There is no response from Shimano…
There is no response from Shimano Europe costumers support
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Shimano, Inc. is a Japanese multinational manufacturer of cycling components, fishing tackle, and rowing equipment.
Holland 1, 92618, Irvine, United States
There is no response from Shimano Europe costumers support
Having bought a Aero x5 pellet waggler rod it got broke by a 15lb carp on its second outing.
I didn't keep the receipt but hoped Shimano would be willing to help.
The rod was 2 months old, still had the film on it, as new but they wanted nearly the cost of the full rod to replace the part.
Obviously it was a manufacturing fault but they were not interested.
Be warned, stay clear.
Im trying to get in touch with shimano fishing but no one replies.
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