Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... See more
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Replied to 69% of negative reviews
Typically replies within 2 weeks
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Great products at sensible prices.
Purchased a chair side table and carry all for my summer fishing. All are of very good quality from the ultimate product range. The price I paid was very reasonable.
Orderd 3 bags off bait 1 got lost in…
Orderd 3 bags off bait 1 got lost in delivery I sent a email and they resent the lost bag fairplay
Delivery is very slow
Delivery is very slow. Items come from Holland and slow getting to UK.
Ultimate dome Bivvy and overwrap
I ordered a new Bivvy and overwrap on Sunday the 11th of January and it arrived on the Thursday the 15th January. I had emails when it was dispatched when it was getting packed when it was on its way and when it was with the courier and when it was delivered. The Bivvy and overwrap is also much better than I expected 👍
Great service
Great service ,great product,
Grandson was very happy with his present
Abu Garcia Orra 702XH 20-70g Casting
Advent Calendar
I have ordered a no. of items from your company and I am really impressed. The Christmas advent calendar was amazing thanks for some excellent deals Happy New Year to all 👍
Not a UK based business
So I purchased on 21st Dec as last minute present so I understand it's busiest time of year so seeing the delivery as 2-5 days I ordered. I emailed to offer extra money for faster delivery only to be told that they are in The Netherlands, NOT ONCE on the website is this stated, the phone number is UK as is customer services surely this should be a legal requirement for anyone purchasing therefore needs reporting. I would have never ordered had this been on the website, The bait boat did arrive on Monday 5th Jan however I could have saved myself a few quid in the Jan sales had I known it was going to be this long. Will I order from this company again I highly doubt it, my Hubby is yet to try it out so for the price and the wait it had better be worth it as returns don't look promising either
False advertising is ILLEGAL, I have literally been through every drop down and there is NOWHERE stating the origin of this company so AVOID shop local

Reply from Fishdeal
Poor delivery information
Product as expected a reasonable price. But order made on 16 December and promised as 2-3 days arrived December 27. So not a lot of use. I know it's a busy time, so be realistic about shipping times. Would have expected them to pay return fee, which they refused to do. Won't deal with them again.

Reply from Fishdeal
Outstanding company
Outstanding company, great product base, reasonable prices. Great delivery times.
Poor customer service
Poor customer service.
Ordered some fishing boots. Navitas polar tech!
Very uncomfortable,the heel digs in to your feet on both boots. You can feel the heel on the sole as you walk. I requested a return and was told it’s not a good enough reason so was rejected!
The boots are not fit for purpose (boots you can’t walk in) I’m sure it is.
Will never order from them again!

Reply from Fishdeal
Brilliant product
Brilliant product. Some great fishing gifts in each window so far. Very pleased.
Item not received, dreadful customer service
Dreadful service! Ordered an expensive item 2 weeks ago, no delivery attempt has been made, one parcel seems to have gotten lost and the other apparently was put as returned to sender even though they can’t explain why! Been chasing up for days with no reply, doesn’t look like I will be getting the parcels or the £850 refund! So so disappointed as it is a present for my partner and I feel I have been scammed!!! UPDATE- I did eventually get a refund! Blame was pushed onto DPD so I think they need to look into a new courier!

Reply from Fishdeal
Fantastic choice and price
Fantastic choice and price, the delivery was rapid too.
Ordered and paid for delivery 2-5 days
Ordered and paid for delivery 2-5 days, order haven’t arrived 2 weeks later. Second time like this, was hoping the first time was one off but it’s not. Cannot trust delivery details they provide

Reply from Fishdeal
Top fishing website
One of my favourites fishing websites, they never let me down so far, i placed couple of orders. Premium packaging and super fast delivery. I would like that other fishing websites be like them, professionals. What i like most is that they RESPECT their customers, that means everything.
Thank you very much, FISHDEAL!🙏
First time ordering as deal on reel was…
First time ordering as deal on reel was too good to turn down was a little apprehensive but shouldn’t have been arrived within a week
Good price delivery was long due to…
Good price delivery was long due to royal mail and customs
Super company!!
Fabulous great quality products and super fast delivery.
Carp mystery box is great!
Products are as described very happy…
Products are as described very happy with them also the courier was very profesional well mannered and friendly . Parcel was in perfect state . Thank you
Ordered 2 rods and arrived with-in…
Ordered 2 rods and arrived with-in 48hours they were in a very sturdy cardboard tube both rods were in mint condition and when they get more in stock i will be order 2 more very pleased over-all
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