Fishing Tackle and Bait Reviews 

Still waiting on my order from June

I phoned regarding a Specific Landing Net which was out of stock. I chatted regards to an alternative but after sound advice I bought a net on Back order which I duly forgot about! Pleasantly surprised when it arrived and glad I listened to the professional advice given.
Excellent service.

Ultra-reliable service. Every aspect of my online purchase went as smoothly and efficiently as it should. Many thanks Fishing Tackle and Bait.

Good communication, knowledgeable and helpful staff and great prices

A+ service always has what you need. Very helpful customer support.

Excellent company with extensive stocks. Always competitive pricing and prompt delivery.

Ordered a rod on 23/6/26 (£220.00) still waiting for it 27/7/26 virtual assistant on website is as useful as a chocolate teapot. Unable to speak to an “expert”, left my email address twice and no response from them.
Not happy

Update: eventually got a refund, looked up Sportfish online and bought the same rod for nearly £50 less and it was delivered the next day for free.

Terry Jones. Christchurch Dorset.

excellent products at great prices will be using again very soon

product as described, arrived on time and site easy to navigate thanks

Ordered some Korda floater feeders (like hens teeth apparently) not only did these guys come through but the communication was there, spot on delivery and no messing like some certain growing chain in the uk! Fair pricing too! Will be using them again!

Placed order after one week still not sent order no communication canceled order refund given poor service

Some people have good experiences with these guys so form your own view but mine hasn’t been positive. Placed an order in April for three items >14 days for delivery. Not brilliant but okay. Two of the items turned up a month later with the final item arriving in July after a couple of emails chasing. Pretty far outside the delivery timelines and only after I had pestered them. Not so much as a sorry.

Obviously didn’t learn my lesson because the advertised prices are competitive so placed a second order (1 Jul). Again three items (some backing and a couple of fly lines). Delivery >7 days, got to 15 Jul and contacted them to say we were moving house and still hadn’t received my items, told me to contact Royal Mail (not their problem apparently) but provided me the wrong tracking numbers. Fortunately when the parcel arrived I was able to get our neighbours to send it on to us. Lo and behold the wrong fly line and been sent.

Contacted them to receive a generic email about how to instigate a return but nothing about the total PITA that is or how it happened. Won’t bother returning as I’ve lost faith in the company from repeated poor service will sell on and hope I get most of my money back. Can only surmise they take money for stock they don’t have or don’t understand. Might be better if you’re a coarse fisherman but the delayed deliveries, poor communication, incorrect orders and pretty poor customer service means I won’t be shopping with them again.

FRAUD ALERT: You have stolen my money—I am taking formal action against this pathetic scam!
I am writing this to expose you for the thieves and frauds that you are. I paid the full amount for my order on the 6th of July, and now, days later, I have nothing to show for it. To make matters worse, your system has the audacity to claim the order has been "Delivered," which is an absolute, spineless lie. To add insult to injury, every single tracking link you provided is completely broken and leads to nothing but an error page. This is not a delivery mistake; this is blatant theft and fraudulent business practice. I have all the records, the payment confirmation, the false "delivered" status, and your pathetic, broken links. Do not think for a second that you can steal from me and hide behind a screen. Consider this my final warning: I am taking this issue to the relevant authorities, my bank, and every consumer protection platform available to report you for fraud. I will not stop until my money is returned or I get the items I paid for. You are a disgusting excuse for a company, and I will make sure everyone knows exactly what kind of operation you are running.

I ordered on 25th of june. Even now on 9th of july nothing known abou.they didn't answer to mai emails .an not one email.AVOID!!!!!!!!!!

Terrible. Over a month since my order. No rod, no communication, web chat service advertised but doesn’t work, no phone number to chase them up….. avoid this site I repeat , avoid this site!

I would give zero if I could, worst customer service ever. Can never get through to online orders, they dont read emails, when you finally do get through to someone the online order team are rude and just argue with you. I will never use this company again. They also lie about items been dispatched, and dispatched times. To top it off this company is in Northern Ireland so if you need to send something back its going to cost you.

Like others have said, they state “in stock” or “ships in 4-7 days”. I placed an order over two weeks ago and it’s finally on its way. Chased twice and only got a one sentence reply at the second attempt. Poor really in this day and age of multiple other options….won’t be using in future.

Says 3 - 5 days for shipping items out. Now the items are 7 - 15 days because of some bull warehouse to front stock shipping reply from support. Avoid and support your local fishing shops. This place doesn't care.

Awful. So at a guess they advertise items in stock that aren't. Order stuff in when you place an order. Lie about delivery/ dispatch dates and when you chase up deliveries say the WiFi has gone down. Couldn't make this clustefcuk of a company up. Avoid at all costs

Very disappointed with this company. I placed an order worth £307 on 27/05 and still haven’t received my parcel. What is even more frustrating is that I have received no email or any other communication to inform me about the delay. There has been no update and no information at all regarding my order. For such a large order, I expected much better customer service. Based on my experience, I would not recommend Fishing Tackle Bait to anyone.