Shock horror after my review a day ago, i get same AI generated reply in my inbox today. If you refund me on 30th August, how does my bank FK up repayment 21 days later. So my bank have now acclerate... See more
Company replied
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See what reviewers are saying
I like the fit coach app, I use it almost daily. (Hence the 5 rating). I do have some suggestions for the developer. 1. Don’t lock us in to plans made up by the company. I am on the weight loss... See more
Huge difference maker for me. I started three years ago with the FitCoach as I was having shoulder issues and knew I needed to stretch. Little did I know that the stretching routine daily would help m... See more
Warning! This is a terrible app. Beware about signing up for the 1 month trial! Even if you decline their offers to extend the membership they will charge you the following month full price. When... See more
Company replied
Company details
Written by the company
FitCoach was created to make fitness accessible and effective for everyone. Our app offers a wide range of home-based workouts and stretching plans designed to fit your personal goals and lifestyle. Whether you're looking to tone your body, improve strength, or increase energy, FitCoach provides personalized workout plans that deliver visible results in as little as 7–30 minutes per session. We believe fitness should be simple, enjoyable, and achievable, empowering users to take control of their health from the comfort of their own homes.
Contact info
Karaiskaki 13, 3032, Limassol, Cyprus
- https://contact-us.welltech.com/fitcoach.html?source=trustpilot
- fit-coach.io
3.2
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 24 hours
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Great program.
October 9, 2025
Unprompted review
Reply from FitCoach
Hello, Ralph!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me at eva.support@fit-coach.io with the subject line "TP review". Let's do this!
– Eva, FitCoach
I love fit coach and still use it
I love fit coach and still use it. It help hold me accountable and gives great exercises every day.
October 5, 2025
Unprompted review
Reply from FitCoach
Hello, Gustav!
Thank you so much for your positive feedback!
I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out at eva.support@fit-coach.io with the subject line "TP review".
– Eva, FitCoach
Its a good app, I have a year using it. My
It has been a good experience using this app.
September 25, 2025
Unprompted review
Reply from FitCoach
Hi Arturo!
Thank you so much for your feedback – it means a lot.
I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. I'm here to support you – you've got this!
– Eva, FitCoach
Make working out easy and fun.
September 23, 2025
Unprompted review
Reply from FitCoach
Hello Minnie!
Thank you so much for your positive feedback!
I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Eva, FitCoach
Terrible customer service
Terrible customer service. Billed without warning I’ve tried to live chat with the company to ask for help but have have had no response at all!
Do not subscribe to anything on this platform
September 21, 2025
Unprompted review
Reply from FitCoach
Hi, Alex,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
Unfortunately, we do not have a live chat option for support. So I can get this fixed, please send me an email at eva.support@fit-coach.io with the subject line "TP review", and I will look into it for you.
– Eva, FitCoach
Very easy to follow
Very easy to follow. Exercises are also constantly changing so it doesn’t get repetitive. Love it!
September 16, 2025
Unprompted review
Reply from FitCoach
Hello Ian!
Thank you so much for your positive feedback!
I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Eva, FitCoach
Convenient to use and stay with the program
System is easy and convenient
Reminders are upbeat
Exercises are clear, and coordinated
Works pretty well with Spotify, with minor glitches
I had to adjust settings and inputs to refine the workout level to match the intended goals.
September 7, 2025
Unprompted review
Reply from FitCoach
Hi Jeff!
Thanks a lot for sharing your feedback. We’re happy to hear you’re finding the reminders, clear exercises, and Spotify integration useful. Great job refining your settings to match your goals — we’ll keep improving to make this even easier for you. Keep going strong!
If you have any questions or need our help, feel free to email me at eva.support@fit-coach.io with the subject line "TP review".
– Eva, FitCoach
sometimes the description on how to do…
sometimes the description on how to do a particular exercise is either not clear or the video is hard to see the detail.
it would be helpful if threre was a reference library of sorts to go to for clarification
September 1, 2025
Unprompted review
Reply from FitCoach
Hi!
Thank you for your thoughtful suggestion. We understand how clearer guidance can make a big difference. We’ll pass your feedback on to the team — a dedicated reference library is a great idea!
If you have any more questions or need our help, feel free to email me at eva.support@fit-coach.io with the subject line "TP review".
– Eva, FitCoach
I completely understand your situation…
I completely understand your situation and I’m really sorry for any inconvenience this may have caused.
As mentioned in my previous email,
unfortunately a refund is not possible in this case, as we have to follow our refund policy.
Why can't they refund my money when I do my 14 day refund right?
I truly appreciate your understanding and if there’s anything else I can assist you with to help you get the best experience, please don’t hesitate to reach out.
August 29, 2025
Unprompted review
Reply from FitCoach
Hi, Asif,
Thank you for your review. I’ve checked the details of your case and confirmed that the charge you’re referring to is not related to our service. We do not have any record of a transaction or subscription under your account with us.
We recommend reaching out to your payment provider or the company listed on the charge for further assistance in resolving this matter.
If you have any concerns regarding FitCoach, please let us know.
– Eva, FitCoach
Simple easy to use
Simple easy to use with many options to suite your needs
August 9, 2025
Unprompted review
Reply from FitCoach
Hello Keir!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Eva, FitCoach
Very good coach
August 10, 2025
Unprompted review
Reply from FitCoach
Hi, Terje!
Thank you so much for your feedback – it means a lot.
I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. I'm here to support you – you've got this!
– Eva, FitCoach
Keeps me on track and asks me if…
Keeps me on track and asks me if exercise is too hard or not had in off. Tailored to your level.
August 6, 2025
Unprompted review
Reply from FitCoach
Hello!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Eva, FitCoach
beware the trial period, you will get charged without warning
same as others, beware the trial period. If you don't cancel, they will bill you without warning for the full amount. I used the app once and it didn't really work for me, nothing negative except the way they are handling this. forgot about the app and six months later they hit my card.
July 28, 2025
Unprompted review
Reply from FitCoach
Hi, Brent,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
Please send me an email at eva.support@fit-coach.io with the subject line "TP review", and I will look into it for you.
– Eva, FitCoach
I like having the ability to vary the…
I like having the ability to vary the program to suit my training needs whether targeting a certain goal or recovery.
The discipline of having a reminder and a specific workout plan is key
July 24, 2025
Unprompted review
Reply from FitCoach
Hello, David!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Eva, FitCoach
It's responsive. It adjusts to your level of engagement and feedback.
Keeps it interesting. Variety. Lively Pushes me hard but not too hard.
July 7, 2025
Unprompted review
Reply from FitCoach
Hi, Leif,
Thanks for sharing your thoughts!
I'm really happy to hear that you're starting your journey with us and that it's going well so far.
If you need anything along the way, I'm here to support you.
– Eva, FitCoach
Took money out my account when asked…
Took money out my account when asked not to and to cancel my subscription
Can’t just go onto the app and cancel subscription you have to email them which they haven’t replied too
Total scam
July 5, 2025
Unprompted review
Reply from FitCoach
Hello, Danielle!
I'm disappointed that you've had a negative experience with us, and I want to make things right.
Please reach out to me at eva.support@fit-coach.io with the subject line "TP review," and I'll do my best to come to a resolution.
Thanks for your understanding and patience.
– Eva, FitCoach
FitCoach top fitness app!!
Dear FitCoach Team,
I'm writing to share my absolutely amazing experience with your app. I've been consistently impressed with the program, and it has made a significant positive difference in my life.
Even on days when I don't get to exercise, I genuinely feel the difference in my body, my mood, and my overall well-being. This is a huge testament to the effectiveness of your program – it's not just about the workouts themselves, but the lasting positive impact they have. I feel more energetic, my mood is more stable, and I generally feel much better equipped to handle my day.
One of the standout features for me is how easy the exercises are to follow. The instructions are incredibly clear, and the guidance provided makes it simple to understand and perform each movement correctly. This has been crucial for my consistency and confidence, as it removes any guesswork or intimidation that other fitness programs might have.
Thank you for creating such a user-friendly and impactful fitness experience. I truly appreciate the positive changes I've seen and felt since starting with FitCoach.
Keep up the incredible work!
Sincerely,
Katia Baptista
July 2, 2025
Unprompted review
Reply from FitCoach
Hello, Katia!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Eva, FitCoach
I have used this App for over 2 years…
I have used this App for over 2 years now and enjoy the ease of use. I also especially like the variety of exercises each day. I get up each morning and begin my day with FitCoach...helps me start my day energized. I have recommended this App to many friends who now use it as well.
June 28, 2025
Unprompted review
Reply from FitCoach
Hello, Curtis!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Eva, FitCoach
60 Year old working guy
I like FitCoach workouts, just what I need to increase leg, arm, and core strength. I especially like the ability to rate each work out and increase the difficulty.
I do wish I could sink my Garmin Fenix watch step tracker with the fit coach software?
June 6, 2025
Unprompted review
Reply from FitCoach
Hello, John!
Thank you for your kind words! We value your feedback on Garmin.
Your suggestions are important to us and will be kept in mind for future app improvements. If you have more feedback or need any help at all, please reach out to me at eva.support@fit-coach.io with the subject line "TP review".
– Eva, FitCoach
No Verbal assistance/Definition of proper form when reviewing how to
when stopping the exercise and reviewing how to there are no verbal instructions that are attached to the video, as when you're doing the exercise
May 7, 2025
Unprompted review
Reply from FitCoach
Hello,
Thank you for your kind words! We appreciate your feedback on the verbal instructions, and I'll take your suggestion to our team as we continue to improve our app.
If we can help with anything else, please drop me a line at eva.support@fit-coach.io with the subject line "TP review".
– Eva, FitCoach
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