FitCoach Reviews 

4,649
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Shock horror after my review a day ago, i get same AI generated reply in my inbox today. If you refund me on 30th August, how does my bank FK up repayment 21 days later. So my bank have now acclerate... See more

Company replied

Rated 5 out of 5 stars

I like the fit coach app, I use it almost daily. (Hence the 5 rating). I do have some suggestions for the developer. 1. Don’t lock us in to plans made up by the company. I am on the weight loss... See more

Rated 5 out of 5 stars

Huge difference maker for me. I started three years ago with the FitCoach as I was having shoulder issues and knew I needed to stretch. Little did I know that the stretching routine daily would help m... See more

Rated 1 out of 5 stars

Warning! This is a terrible app. Beware about signing up for the 1 month trial! Even if you decline their offers to extend the membership they will charge you the following month full price. When... See more

Company replied

Company details

  1. Fitness and Nutrition Service

Written by the company

FitCoach was created to make fitness accessible and effective for everyone. Our app offers a wide range of home-based workouts and stretching plans designed to fit your personal goals and lifestyle. Whether you're looking to tone your body, improve strength, or increase energy, FitCoach provides personalized workout plans that deliver visible results in as little as 7–30 minutes per session. We believe fitness should be simple, enjoyable, and achievable, empowering users to take control of their health from the comfort of their own homes.


Contact info

3.2

Average

TrustScore 3 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(4,649)

35 reviews in the last 12 months

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Rated 3 out of 5 stars

was not aware that fasting was involed in the plan

I found fit-coach on instagram and it looked brilliant, I signed up for a wall pilates plan and iun beknown to me it involved fasting. I was not aware that my plan would involve fasting. Unfortunately this is not for me and I feel I have wasted £12 on the introductory offer. :(

April 4, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi there! We're sorry you didn't like our app, but we're grateful for your comment - any feedback is valuable to us. If you need any assistance, feel free to let us know.

Rated 5 out of 5 stars

Helpful and Encouraging

The coaches were very helpful and encouraging. The workouts are well-designed and move at a nice pace. THANKS!

April 4, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, it is exciting to know you liked the app! 🙌

Rated 4 out of 5 stars

I’m trying to figure out the website

I’m trying to figure out the website, I do like the workouts.

April 3, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for your feedback! We're sooo thrilled to know you like the app! If you will have specific questions or need further assistance, please reach out to our Support Team at support@fit-coach.io.

Rated 1 out of 5 stars

Their app really sucks

Their app really sucks. If you're trying to reach your step goal, you have to have your phone with you at all times while you're walking or running. So forget it if you're on a treadmill watching TV or reading emails. It won't record them. It won't synch with Samsung Health or Fitbit. When it comes to fasting, it's all screwed up as well. You enter a date and a time and it has a mind of its own and it thinks you've been fasting for a much different time period than what you enter. Additionally, the workouts are too short and way too easy. They are not gonna get you to your goal. I'm supposed to lose 10 pounds in a month with a 5 minute workout LOL?

March 31, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi there, thanks for taking the time to share your thoughts! It's what helps us keep improving the app! 🙌

Rated 5 out of 5 stars

I like that apps usability

I like that apps usability and the 2 workouts I completed were great.
It tracks your weight, steps, fasts and gives additional workouts if you want.

April 3, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thank you for passing along your comment! We're excited to have you on board 💪

Rated 4 out of 5 stars

Good app, difficult to unsubscribe

I enjoyed the app very much, however, very disappointed with how difficult it was to cancel my subscription, having it roll over for another 3months that I can’t afford 😔

March 31, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hello Ellis, thank you for sharing your experience - we're sorry about the trouble you encountered trying to cancel your subscription. You can directly manage your subscription in your user account on our website. Our Support Team is also happy to guide you through the steps to cancel this, please send an email to support@fit-coach.io. We look forward to helping you!

Rated 3 out of 5 stars

It doesn’t explain the exercises very…

It doesn’t explain the exercises very well.

April 1, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi Sharon! We are sorry to hear about your difficulties with the app. Could you please reach out to our support team regarding this matter by this email support@fit-coach.io? Please write to us and we will help you to understand the application if you have any questions.

Rated 4 out of 5 stars

I like several things about this…

I like several things about this program:
* the variety of activities
* there is a time listed next to each activity
* there is a countdown at the end of each activity
* there is a choice of order in which to do the activities
* there is a variety of people/body types performing the activities
* most of the activities have a narrator giving step by step instructions in addition to the visual model

March 31, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, we're so excited to receive your comment! Keep up the great work 💪

Rated 5 out of 5 stars

Excellent, comprehensive, easy to use

Easy, guided self-analysis pre-plan: illustrations of what "overweight" vs. "obese" - etc., lots of choices for describing current eating habits, easy to adjust exercise intensity and type. Only slight flaw so far: verbal description of exercise starts after exercise timer starts, so if you don't have it right from the short video, you have to correct during the allotted time.

March 29, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for your feedback! We're sooo thrilled to know you like the app!

Rated 3 out of 5 stars

Love the exercises

I love the exercises in the pilates and the delivery and explanations as it's pitched perfectly for me and I love that the exercises have been different for the two days Ive done it but find it challenging to set the days and keep a record of exercise completed.

March 28, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thank you for passing along your comment! We're excited to have you on board 💪

Rated 1 out of 5 stars

I'm giving them one star because of…

I'm giving them one star because of their responses to problems. Every response is "thank you for your feedback" NO help from them at all. It shows a complete lack of caring when someone has an issue. DO NOT GET THIS APP

March 28, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Sheila, thanks for sharing your feedback! Sorry to hear that the app didn't meet your expectations.

Rated 4 out of 5 stars

Great variety keeps me engaged!

I really like the variety in the different types of workouts and also that I get to pick the level of difficulty. I have been following these workouts for 12 weeks now and have yet to get board with them. The one thing that I wish I could do is go back to a prior day to do the planned exercises if I was not able to get to them on that particular day.

March 26, 2024
Unprompted review
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Reply from FitCoach

Hey, we appreciate your review and your time!

Rated 5 out of 5 stars

Age doesn't matter

Easy to follow ..enough time in between to get ready for the next move

March 26, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, thank you for your feedback - it gives us motivation to keep improving!

Rated 4 out of 5 stars

The workouts were good

The workouts were good. However I wish I were able to access this app on a larger screen besides my phone. It’s a struggle to see it.

March 25, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi, Phyllis, thank you for your review!

Unfortunately, we do not have a desktop version available at the moment and the app is designed for mobile devices.

The mobile app is a versatile and customizable tool, that includes your personal weight-loss plan that you can easily adjust if needed: change your fitness level, training location, personal parameters, etc. That is why we offer it as the main product on our website.

We have already sent your ideas to our product team and will be happy to chat if you have more to share 🚀

Rated 5 out of 5 stars

Easy to follow routines to suit…

Easy to follow routines to suit ability. App is very easy to use, and is full of great information
Can adapt everything to suit life/day and mood
Love it x

March 23, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hello, Sarah, thanks for your review! We are very excited to have you on board 🙌

Rated 3 out of 5 stars

Wall pilates

I like the exercise, it is a little much for me though. I haven't exercised in so long. It is good though.

March 20, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hey, thank you for passing along your comment! We're excited to have you on board 💪

Rated 2 out of 5 stars

It was very easy

It was very easy. Not sure I will benefit from this

March 19, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Hi there, thanks for taking the time to share your thoughts! It's what helps us keep improving the app! 🙌

Rated 1 out of 5 stars

I am not sure how I ended up paying for…

I am not sure how I ended up paying for this. I am now subscribe to something I never wanted. I clicked on something and was given a day trial for a penny. I contacted them and said I did not want to subscribe and could not unsubscribe . I have contacted them on numerous occasions they dont get back. They took £29.90 from me and I do not even have a plan . I am contacting my bank now as advised. This is shocking .

March 10, 2024
Unprompted review
FitCoach logo

Reply from FitCoach

Thanks for getting in touch! Communication with our users is crucial for us, and we are sorry you haven't been able to reach our support. Could you please send us another email so that we can resolve your issue? You can find our contact details in the app description. We look forward to hearing from you.

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