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FITJEANS Reviews 12,386

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its quality and comfortable fabric. Many appreciate the perfect fit, especially for those with wider hips and smaller waists, noting the absence of a waist gap. The delivery service is frequently described as fast and efficient, with orders arriving in a timely manner. However, some customers expressed dissatisfaction with the price, finding it to be on the higher side. Additionally, a few people experienced issues with their orders, such as receiving the wrong item, missing items, or products not fitting as expected despite using the size guide. There were also occasional concerns about the quality of the denim, with some reviewers noting it felt thin or showed wear quickly.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Order

Users describe ambiguous interactions with order. While some consumers praise the ease of ordering and fast... See more

Price

Consumers express significant dissatisfaction with pricing, often finding products to be overly expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its supposed to be not leaving a waist gap. Not true in my case. I have difference 30cm between waist and hips and it definitely leaves a waist gap same like other elastic jeans. Absolutely the same.... See more

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied

Rated 5 out of 5 stars

It's always easy to order off the website, and delivery is always given in a timely manner. I wish the jeans had larger belt loops and that the mid to low rise jeans were more stocked, but great j... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

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Rated 5 out of 5 stars

My experience with shopping and with return

My experience was great because of the quality of jeans, I wear them everyday and I love them! Also how quick the delivery was is perfect and when I ordered wrong length of jeans, the return was so easy and smooth.

March 25, 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback 💙

We love that you’re wearing them every day (best compliment ever!) and that the quality is hitting the mark. Also really happy to hear delivery was quick and that your return/exchange went smoothly.

Thanks so much for sharing!

Rated 5 out of 5 stars

Just amazing

Just amazing! 10 out of 10, i will also buy another colors 🤌🏽

March 25, 2026
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Reply from FITJEANS

This makes us very happy to hear! Thank you so much for your feedback ❤️

Rated 1 out of 5 stars

I need to return my order and no one…

I need to return my order and no one will respond to my emails

March 24, 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re sorry for the frustration caused.

We would like to kindly inform you that there were some delays in our response due to the Easter holidays. However, we can confirm that we have now replied to all of your previous emails and provided you with the necessary information regarding your return. We can also see that your package has since been returned.

If you still need any further assistance, please don’t hesitate to reach out, we’re here to help.

Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!
I had wanted to buy these pants for a long time but they were a little too expensive for me. I finally got my first pair and I am thoroughly pleased. I never find pants that fit my waist in the length of my legs. But these jeans are perfect ♥️

March 23, 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback ❤️

We totally get how hard it is to find jeans that actually fit both your waist and leg length, so knowing these worked out perfectly for you means everything to us.
So happy you finally treated yourself, and even happier they lived up to your expectations✨

Rated 5 out of 5 stars

I absolutely love my fit jeans

I absolutely love my fit jeans - finally a baggy pair of jeans that doesn't try to flatten my booty or give gapping! My only worry is maybe I should have tried a small - at a weird "if I lose more weight I'll need a small but the mediums are nice for now" stage!

March 24, 2026
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Reply from FITJEANS

Thank you for sharing your feedback with us!❤️

So happy they’re working for you right now and we totally get that in-between sizing stage, it’s tricky! The good thing is the stretch gives you a bit of flexibility, but if you ever want help deciding between sizes in the future, feel free to reach out, we’ve got you 🥰

Rated 1 out of 5 stars

The colour doesn't match of what they…

The colour doesn't match of what they sell online . On website you have beautiful light jeans instead they send you pale jeans almost white colour with dark blue stains. I was excited for these jeans i paid so much for this hideous colour it's nothing like on the website .

March 31, 2026
Unprompted review
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Reply from FITJEANS

Thank you for your feedback, and we’re really sorry to hear that you’re disappointed with the colour of your jeans.

We’d like to note that after your initial message, we reached out to request photos of the item you received so we could look into this properly and compare it with our product. Unfortunately, we did not receive a response, which limited our ability to investigate further at the time.

We always want to make sure our customers are happy with their order, and we’re still more than willing to take a closer look if you’d like to send us the requested photos.

Thank you for your understanding.

Rated 5 out of 5 stars

Good quality

Good quality, perfect fit and quick delivery. My wife is very happy, perfect birthday gift

March 27, 2026
Unprompted review
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Reply from FITJEANS

So happy to hear your wife is happy with her new Fitjeans and that you chose us for her birthday gift! Truly means a lot 😊

Rated 4 out of 5 stars

It arrived 3 days after i orderd very…

It arrived 3 days after i orderd very fast i orderd it on a sunday. The jeans are really stretchy and SUPER comfy. Had to send it back cause it was too big so I’m gonna get a size smaller. I know they will be perfect!

March 23, 2026
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Reply from FITJEANS

Thank you so much for your feedback 😊 We’re really happy to hear you love how stretchy and comfortable the jeans are, and that the delivery was super fast too!

Sorry to hear the first pair was a bit too big, but we’re glad you’re going for a size down, we’re sure that will give you the perfect fit 💕

If you need any help with sizing at all, feel free to reach out anytime, we’re here to help!

Rated 3 out of 5 stars

It’s not my first order

It’s not my first order, I have ordered in the past and unfortunately I noticed quality gets worse with every order. Earlier when I ordered they actually looked like jeans, now they are like leggings for 100 eur a piece. The style is the same, they look good on but the material is very light and it also smells very bad, like plastic. The price is similar to clasic brands, but there is a significant decrease in quality since the first time I ordered.

March 23, 2026
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Reply from FITJEANS

Thank you for your feedback, we’re really sorry to hear this, especially as a returning customer.

What you’re describing doesn’t sound right to us, so we’d really like to take a closer look into this. Could you please send us an email at help@fitjeans.com?

It also sounds like you may have ordered from our Contour range, which is made with our lightest and most flexible fabric. If you prefer a more classic, heavier denim feel, we do have other models that might suit you better, and we’d be more than happy to guide you to the right option.

We appreciate you bringing this to our attention and hope we can help find a better fit for you 💙

Rated 5 out of 5 stars

10/10 experience!

My experience with FITJEANS has been amazing! I cannot stress enough that this is a brand that actually cares about their customers!! I reached out asking if any of their tall flares would restock and to my surprise, within a week, I got a notification saying that they are back in stock!! And on top of that Julia, the head of product at FITJEANS reached out personally to let me know that they have restocked. I am beyond impressed with their customer service and I can't wait to receive my new favorite jeans!

March 29, 2026
Unprompted review
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Reply from FITJEANS

Wow, this is so amazing to read, thank you so much! 😍

We’re truly happy we could help you get your hands on the tall flares, and it means a lot that you noticed the effort from our team. Julia will be so glad to hear this!
Creating that kind of experience and really listening to our customers is exactly what we strive for, so your words mean everything to us 💙

We can’t wait for you to receive your new jeans, pretty sure they’re going to be a favorite 😉

Rated 5 out of 5 stars

I own three pairs

I own three pairs of FITJEANS, I love them so much. They are comfortable to wear as they stretch around my curves and sit snuggly with no waist gap. I struggle to find jeans that fit my waist and my butt however these are perfect for me.

February 16, 2026
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Reply from FITJEANS

Thank you so much for sharing your feedback with us 💙

Finding jeans that fit both the waist and the curves without a gap can be such a struggle, so it means a lot that they work perfectly for you. And three pairs already, we love that!! 🙌

Thank you so much for your support!

Rated 3 out of 5 stars

They only shape a nice butt

They only shape a nice butt, thats it.
Lots of Jeans are not available, especially short sizes.
Short Sitzes are still way too long in the Front (belly), and make it Look round/pregnant.
They also slide down between the legs, so I need to pull them up, and there are just bootcut or skinny versions. What about simply straight versions? I don't think at all that the price is justified.

March 19, 2026
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Reply from FITJEANS

Thank you for taking the time to share your feedback, we really appreciate it.

We’re sorry to hear that the fit hasn’t met your expectations. Our jeans are designed to shape and support the lower body while sitting on a smaller waist, but we understand that fit can still vary depending on body proportions and personal preference. Issues like sliding or fit differences in the front rise can sometimes be influenced by sizing choice or individual body shape, and we’re always happy to help advise on sizing if needed.

We also appreciate your comments regarding styles and availability. We are continuously working on expanding our range, including more fits and lengths, as well as improving stock consistency across sizes and styles.

Feel free to send us an email at help@fitjeans.com so we can take a closer look into this together.

We’re sorry to hear you feel the price isn’t justified for you personally, but we truly value your honest feedback, it helps us improve moving forward 💕

Rated 5 out of 5 stars

Size down IMO

I absolutely love the jeans, such good thick quality but also extremely stretchy. Great for gym girls! I can actually slide them over my thighs. Also as they have long length, this has been game changer for me as a tall girl. I’m 5ft 9 and now I can have the perfect long length jean. I would say size down as they are very stretchy, I’m a size 10/12 in bottoms (hourglass shape) and size XS was best for me.

March 17, 2026
Rated 5 out of 5 stars

All great, as always

Easy website to navigate, easy payment, straightforward and fast dispatch of product and clear options for delivery/collection.

March 18, 2026
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Reply from FITJEANS

Thank you for sharing your feedback with us! Makes us very happy to hear this 💙

Rated 4 out of 5 stars

Nice fit

Nice fit, looks great on me. Will buy other colors.

March 15, 2026
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Reply from FITJEANS

Thank you so much for taking the time to share your feedback with us!
This makes us very happy to hear ❤️

Rated 4 out of 5 stars

The fit of the jeans is phenomenal

The fit of the jeans is phenomenal. The rise is so uncomfortable that it cancels out the fit.

March 17, 2026
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Reply from FITJEANS

Thank you so much for your feedback, we’re really happy to hear you love the fit overall, but we’re sorry to hear the rise hasn’t been comfortable for you. That’s definitely not the experience we want.

We also offer mid-waisted styles, which some customers find a bit more comfortable in the rise while still getting that same flattering fit. You’re very welcome to check those out if you think they might suit you better 😊

Thanks again for sharing your thoughts, we really appreciate it 💕

Rated 5 out of 5 stars

The best purchase ever

I love these jeans so much, the only jeans I'll buy now.

March 16, 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback ❤️ this makes us very happy to hear!

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