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FITJEANS Reviews 12,386

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its quality and comfortable fabric. Many appreciate the perfect fit, especially for those with wider hips and smaller waists, noting the absence of a waist gap. The delivery service is frequently described as fast and efficient, with orders arriving in a timely manner. However, some customers expressed dissatisfaction with the price, finding it to be on the higher side. Additionally, a few people experienced issues with their orders, such as receiving the wrong item, missing items, or products not fitting as expected despite using the size guide. There were also occasional concerns about the quality of the denim, with some reviewers noting it felt thin or showed wear quickly.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Order

Users describe ambiguous interactions with order. While some consumers praise the ease of ordering and fast... See more

Price

Consumers express significant dissatisfaction with pricing, often finding products to be overly expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its supposed to be not leaving a waist gap. Not true in my case. I have difference 30cm between waist and hips and it definitely leaves a waist gap same like other elastic jeans. Absolutely the same.... See more

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied

Rated 5 out of 5 stars

It's always easy to order off the website, and delivery is always given in a timely manner. I wish the jeans had larger belt loops and that the mid to low rise jeans were more stocked, but great j... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

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Rated 5 out of 5 stars

Amazing

This is the perfect jeans for fitgirl with thick thighs! No waist gap, this is the dream!

March 23, 2026
Unprompted review
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Reply from FITJEANS

Wow this makes us very happy 💙💕 so glad you are satisfied with your Fitjeans!

Rated 5 out of 5 stars

Amazing fit

I LOVE these jeans. Already own 4 pairs (all baggy) and the way these fit your waist and shape your body is insane. My absolute favourite jeans <3

March 16, 2026
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Reply from FITJEANS

Ahh thank you sooo much! Your absolute favorite jeans?? You just made our day 💕
Thank you so much for sharing your feedback with us 💙

Rated 3 out of 5 stars

I really wanted to love these

I really wanted to love these! The fabric has great stretch, but the cut didn't work for my body type. Despite being 'baggy' jeans, they were surprisingly tight around the thighs, so they didn't really give that baggy look I was going for. Had to return them.

March 16, 2026
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Reply from FITJEANS

Thank you for your feedback, we really appreciate you giving them a try!

We’re glad to hear you liked the stretch of the fabric, though we’re sorry the fit wasn’t quite what you were looking for. Our baggy styles can fit differently depending on body shape, especially around the thighs, so we completely understand your experience.

If you ever feel like giving us another try, we’d be more than happy to help you find a style or size that better matches the look you’re going for.

Thanks again for your honest feedback, and we hope to see you back in the future!💙

Rated 3 out of 5 stars

Great Fit, But Durability and Stock Concerns

I’ve been ordering from Fitjeans for several years now, and while there are things I absolutely love about them, there are a few drawbacks worth noting.
The Pros:
The fit is honestly incredible. They are some of the most comfortable jeans I’ve ever owned, sitting perfectly and offering a flattering look that’s hard to find elsewhere. If you’re looking for comfort and style, they definitely deliver.
The Cons:
However, they are quite expensive, especially considering their durability. I’ve noticed they tend to wear out relatively quickly—specifically at the inner thighs. After about a year of intensive wear, the fabric also tends to lose its shape and get a bit "baggy" or stretched out.
I’ve also been disappointed with the stock availability over the past year; it’s become much harder to find specific styles in my size. Additionally, the material consistency seems to have changed. Some of the newer pairs feel different than the quality I was used to in previous years.
Final Verdict:
I still enjoy the fit, but for the price point, I’d hope for better longevity and more consistent stock.

March 22, 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for taking the time to leave such a thoughtful and balanced review, we really appreciate your continued support over the years.

We’re truly happy to hear that you still love the fit and comfort of our jeans, as that is exactly what we strive for. At the same time, we’re sorry to hear about your concerns regarding durability, fabric changes, and stock availability. Feedback like yours is extremely valuable, and we take it seriously as we continue working on improving both product quality and consistency across collections.

I’ve also sent you an email so we can look into this further with you directly and take a closer look at your experience.

Thank you again for your honesty and for being a long-term customer, it really helps us grow 💕

Rated 1 out of 5 stars

This was my first time ordering a pair…

This was my first time ordering a pair of Fitjeans so I paid the extra money for a “free” return upon purchase. When I got the jeans, they were too long so I started the return/exchange process for a petite size. It should be a no brainer since I prepaid for the return only to find that the process is charging me about another $20 for the return/exchange. There is zero customer service beside 1 AI Emil response reinforcing that I do get a free return and don’t know why I am being charged extra and they would need to escalate my issue to a specialist team to do a deep dive. Well the specialist team must have drown since that was the last communication I have received even though I have sent many follow up emails about the situation that has gone unanswered. If you are ordering, make sure you don’t need to do a return because in my experience you can return or exchange even though you pay extra upon purchase.

March 17, 2026
Unprompted review
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Reply from FITJEANS

Thank you for your feedback and I am very sorry to hear this!💙

I can see that we already are in direct contact with you regarding this matter. As mentioned this has been a system error we have experienced and the additional charge you encountered is absolutely not correct.

Our team has arranged a regular return for you and offered free shipping on your new order as a gesture of goodwill.

We’re sorry for any confusion this may have caused and truly appreciate your patience while we work through this with you!

Rated 1 out of 5 stars

I do not recommend

I would have liked to return the trousers I ordered, but the return label I printed does not work. I have tried to return them at several different locations. Customer service can only be reached via email, and it takes several days to get a response. In my opinion, a product this expensive should come with proper and functional customer service! I definitely do not recommend ordering from them. In addition, the sizing of the trousers varies greatly depending on the model. They are not worth their price anyway—they could easily be half as expensive.

March 21, 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your honest feedback and very sorry to hear that these jeans did not work out for you!

Our team has already been in contact with you via email, and a new return label has been issued to you can proceed with your return without any further issues.

We understand how frustrating this experience must have been and truly appreciate your patience while we worked to resolve it.
If there is anything else, please dont hesitate to reach out to us, we are more than happy to help 💙

Rated 1 out of 5 stars

Slow slow shipping

Keep getting emails about how I like my jeans and have not received them after ordering a week ago.
Tracking says they will be here Monday, nine days after I ordered.
Bummer!! I planned to wear them on spring break. Hopefully when I finally get them they fit.

March 12, 2026
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Reply from FITJEANS

We’re sorry for any confusion and understand your disappointment!🥺

At checkout, you selected standard shipping, which can take up to 7 business days for delivery. For future orders, we also offer an express shipping option, which takes up to 3 business days.

According to the tracking, your package has been delivered within the expected timeframe, and we truly hope you love your jeans!💕

I’ve also sent you an email with some additional information and just to double-check that everything is okay on your end.

Rated 5 out of 5 stars

THE BEST PAIR OF JEANS I’VE EVER GOTTEN

These are the best jeans I’ve ever gotten in America. I’m so happy! I am forever thankful for the FitJeans team for making my dream come true! I’m curvy and none of the pairs I tried in the past years ever worked for me… these ones fit like a glove!!! Now I’ll buy the whole website haha.. unbelievable!

March 12, 2026
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Reply from FITJEANS

Thank you so much for this amazing review, it truly made our day!😊

We’re beyond happy to hear that you finally found jeans that fit you the way you’ve been looking for. It means everything to us, especially knowing how challenging it can be to find the perfect pair when you’re curvy.

“Fit like a glove” is exactly what we aim for! And we definitely won’t stop you from buying the whole website haha!
Thank you for your support, we’re so happy to have you as part of the FitJeans family 💙

Rated 5 out of 5 stars

I have another one...

I have another one.... been using them alot so it was time to add new one to my collection in another color.

March 12, 2026
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Reply from FITJEANS

So happy to hear your Fitjeans collection is growing and that you are happy with the products 💕
Thank you for your lovely feedback!

Rated 5 out of 5 stars

Completely obsessed

Completely obsessed. Like literally these jeans would look good on anyone any size !! If you don’t believe me buy some and prove me wrong!

December 1, 2025
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Reply from FITJEANS

Thank you so much, we love this energy!! 😍
We’re beyond happy to hear you’re obsessed with your jeans!

Thanks for spreading the love and being part of the FitJeans family!!

Rated 1 out of 5 stars

I still have not received the package…

I still have not received the package and now I will likely not be in the area when it is delivered so it will likely be stolen.

March 9, 2026
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Reply from FITJEANS

We’re very sorry to hear this and completely understand your concern🥺

I’ve now contacted UPS to look into the situation, and I’ve also sent you an email with more details so we can assist you further and find the best possible solution!
Get back to us when you have the chance, we are more than happy to help 💙

Rated 3 out of 5 stars

Mu address was not complete

I disliked that when I forgot my housenumber in my address, the order just passed "normal". I think the order may only be processed when the address is complete.
I would also like to say that communication about this was very kind and that in the end I received my order. But it took a few weeks ....

March 4, 2026
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Reply from FITJEANS

Thanks for your thoughtful feedback!

We completely understand your concern regarding the missing house number, you’re absolutely right that a complete address is important for a smooth delivery process. Unfortunately, in some cases orders can still be processed if the system doesn’t flag the address as incomplete, which can lead to delays like the one you experienced.

We’re really glad to hear that our communication was helpful and that your order reached you in the end, but we’re sorry it took longer than expected. We’ll definitely take your feedback into account as we continue improving our checkout and delivery processes.

Thanks again for sharing your experience, we truly appreciate it!💙

Rated 1 out of 5 stars

I ordered these pants and would like to…

I ordered these pants and would like to return them because they are the wrong size. However, I was informed that it is not possible to return them.

March 14, 2026
Unprompted review
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Reply from FITJEANS

Thank you for your review!

We’re sorry to hear about your experience, however this is not the case. We do offer returns in line with our policy, and we have already sent you an email with all the relevant information and instructions on how to proceed with your return.
It’s possible that our message may have gone to your spam or junk folder, so we kindly ask you to check there as well.

If you’re still unable to locate the email or need any further assistance, please don’t hesitate to reach out to us directly, we’re more than happy to help💙

Rated 4 out of 5 stars

I would have given 5 stars as the short…

I would have given 5 stars as the short fit amazingly however, when I received them the button was broken off. I was able to replace it with a new button but for what I paid for them I would expect the product to arrive not damaged.

March 9, 2026
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Reply from FITJEANS

Thank you for your feedback, and we’re really sorry to hear that your shorts arrived with a broken button, we completely understand your disappointment, especially considering the price.

We’re glad to hear that you love the fit, but this is of course not the condition your item should arrive in. I just sent you an email so we can take a closer look into this together, so get back to me when you get the chance.

We’d be happy to assist 💙

Rated 5 out of 5 stars

Amazing fit

Amazing fit, will be purchasing more soon!!

March 9, 2026
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Reply from FITJEANS

That makes us so glad to hear! Thank you so much for your feedback ❤️

Rated 5 out of 5 stars

A must for tall girls

I found FitJeans through social media and found the website and checkout experience seamless.

As a tall woman (6ft 2) I find it extremely challenging to find jeans that are both long enough and that hug my frame in a way that is flattering. I love the high quality stretch of FitJeans and will never look back!

March 9, 2026
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Reply from FITJEANS

Thank you so much for your lovely review!

We’re so happy you discovered us through social media and that you had a smooth experience on our website.

It truly means a lot to hear that our jeans work well for you, especially as finding the right length and fit can be such a challenge for taller women. We’re glad the stretch and fit give you that flattering feel you’re looking for!

Thank you for your support, we’re so happy to have you with us 💙

Rated 5 out of 5 stars

I have many fitjeans and they're the…

I have many fitjeans and they're the best. They fit like gloves and are very comfortable.

March 9, 2026
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Reply from FITJEANS

Thank you so much for sharing your feedback with us!
Makes us very happy to hear that you have several pairs and that you are satisfied with them all❤️

Rated 1 out of 5 stars

Too small on length.

Too small on length..
Color looks diff then picture..

March 9, 2026
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Reply from FITJEANS

I’m very sorry to hear that you’re not satisfied with the jeans you received!

Both the inseam and waist measurements are provided in our size guide, so we always recommend checking these before placing an order to ensure the best fit.

I’ve just sent you an email so we can take a closer look at this together and assist you with a return if needed. Please feel free to get back to me when you have a moment, I’d be happy to help you further💙

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