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FITJEANS Reviews 12,386

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its quality and comfortable fabric. Many appreciate the perfect fit, especially for those with wider hips and smaller waists, noting the absence of a waist gap. The delivery service is frequently described as fast and efficient, with orders arriving in a timely manner. However, some customers expressed dissatisfaction with the price, finding it to be on the higher side. Additionally, a few people experienced issues with their orders, such as receiving the wrong item, missing items, or products not fitting as expected despite using the size guide. There were also occasional concerns about the quality of the denim, with some reviewers noting it felt thin or showed wear quickly.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Order

Users describe ambiguous interactions with order. While some consumers praise the ease of ordering and fast... See more

Price

Consumers express significant dissatisfaction with pricing, often finding products to be overly expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its supposed to be not leaving a waist gap. Not true in my case. I have difference 30cm between waist and hips and it definitely leaves a waist gap same like other elastic jeans. Absolutely the same.... See more

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied

Rated 5 out of 5 stars

It's always easy to order off the website, and delivery is always given in a timely manner. I wish the jeans had larger belt loops and that the mid to low rise jeans were more stocked, but great j... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
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Rated 5 out of 5 stars

Was hesitant because of the price and…

Was hesitant because of the price and buying online but I’m pleasantly surprised by the fit. They also don’t overstretch when I wear them and my bootie is poppin 🤣 I’m 5’4, 119 and athletic, the small regular fit perfect and hug in all the right places. I will likely buy more

March 14, 2026
Unprompted review
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Reply from FITJEANS

This made us smile haha thank you for your feedback 🥰
We totally get the hesitation, so we’re really happy to hear you’re pleasantly surprised!

Thank you for sharing your sizing as well, that’s super helpful!
We can’t wait for you to get your next pair 💕

Rated 1 out of 5 stars

CHEAP, OVER PRICED, RIPPED IMMEDIATELY

CHEAP, NOT WORTH THE PRICE. DO NOT BUY FROM THIS SITE. RIPPED IMMEDIATELY AND THEY WOULD NOT REFUND ME OR SEND ME A NEW PAIR, HORRIBLE CUSTOMER SERVICE. THEY DID SAY THEY WOULD SEND ME A NEW PAIR BUT NEVER DID. LIARS!!!

March 1, 2026
Unprompted review
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Reply from FITJEANS

We’re sorry to hear about your experience!🥺
Please note that we were unable to respond over the weekend as our team is out of office during that time. However, we have since reviewed and resolved your case.

As communicated, we have issued you a gift card, which you can use to place a new order for any product of your choice.

We’re sorry for any frustration caused and appreciate your patience while we handled your case.

Rated 5 out of 5 stars

Great Quality and a Smooth Shopping Experience

Shopping on the Fit Jeans website has been very easy and well organized. The sizing is clear, and since I’ve tried their products before, I know that what you receive is exactly what they offer. That’s why I’m very confident buying from them.

March 12, 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your wonderful feedback! 💙

It means a lot to us that you feel confident ordering from us and that your previous experiences matched what we promise.
Thank you for your continued trust and support! 💕

Rated 5 out of 5 stars

I absolutely love them

I absolutely love them! They fit amazingly good, they shaped me great! I’m very satisfied!

March 11, 2026
Unprompted review
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Reply from FITJEANS

Thank you so much for your feedback! So glad to hear you are satisfied with the fit of the jeans 💘

Rated 5 out of 5 stars

Best jeans ever!!🥹👖

Best jeans ever!!! FIT ABSOLUTELY PERFECTLY!! SO OBSESSED LITERALLY CANT TAKE THEM OFF!

March 3, 2026
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Reply from FITJEANS

Wow this truly makes us so happy to hear ❤️
Thank you so much for your lovely feedback!

Rated 4 out of 5 stars

The jeans are great, but long…

The jeans are beautiful and stretchy and comfortable, but they are so long! I am 5'3", and I have 4-5 extra inches of material. Not all the styles have options for length.

Order arrived quickly, and again, overall I love them.

March 3, 2026
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Reply from FITJEANS

Thank you so much for your lovely feedback!
We are very happy to hear that you are happy with the jeans 💕
When it comes to the inseam as you already know we have some colors available in shorter length and we are currently working on launching more colors in all the lengths so stay tuned ✨

Rated 5 out of 5 stars

Expensive jeans but well worth the…

Expensive jeans but well worth the money. Great selection of colours, the denim is so comfortable and fits like a glove. I would be very reluctant to buy jeans anywhere else now.

March 2, 2026
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Reply from FITJEANS

Thank you so much for your thoughtful review! 💙
We’re so happy to hear that you feel the jeans are worth it and that you love the comfort, fit, and color selection.

Thank you for your support and for sharing your experience 💕

Rated 5 out of 5 stars

Love the styles + great fit

I’ve ordered from FITjeans before, so this second order was bound to happen. I love the styles and option to select the hem length as a shorter woman. Delivery was fast too. In case you’re not sure what size to pick, their size guide is accurate. So glad to have found a brand that can accommodate wide hips and small waists!

March 2, 2026
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Reply from FITJEANS

Thank you so much for coming back for a second order, that means a lot to us! 💙

We’re so happy to hear that the length options work well for you and that the size guide helped you find the right fit. Creating jeans that work for smaller waists and wider hips is exactly what we aim for, so it’s amazing to hear it’s working for you.

Enjoy your FitJeans and thank you for sharing your experience! ✨

Rated 5 out of 5 stars

I'm never buying from other brands anymore

I bought it after a looong time thinking, wondering if I'm muscular enough for it to fit, as I'm slightly muscular but not bulky either (I'm a track athlete).

Turns out it's PERFECT. It's as comfortable as gym wear AND as flattering as you expect jeans to be.

The fabric is elastic but not cheap, so you can move your legs all the way you want, sit etc without feeling too tight it in (on the belly, on the inside of the legs, everything stretches well to be comfy while you move).

It enhances the glutes I've been working on for so long, which is rare in jeans, especially the separation between the glutes and the higher back (the "angle") doesn't make an ugly fabric gap like some other trousers do.

I'm 173cm high and the length is perfect as well, it's like if it was cut for me (usually I struggle with trousers that are too short). It's not baggy looking, not skinny cut either, just the perfect look that you can casually wear at work, on the weekends etc. The colour is as expected, like it is on the picture.

100% worth the price considering it's now my favourite jeans ever.

The delivery was fast too.

VERY highly recommend to anyone really, as I think it would fit many body types !

March 7, 2026
Unprompted review
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Reply from FITJEANS

Wow!! thank you so much for such an amazing and detailed review! 🥹

We absolutely love hearing how the jeans fit you and that they feel as comfortable as gym wear while still giving that flattering jeans look. It’s especially great to hear that they highlight all the hard work you’ve put into training, that’s exactly what our designs are meant to do!
Hearing that they’ve become your favorite pair of jeans truly means the world to us.

Thank you for the recommendation and for taking the time to share your experience, enjoy your FitJeans! 💙

Rated 5 out of 5 stars

So cute and beautiful jeans

So cute and beautiful jeans. Very flattering and so beautiful vintage look on these light blue ones. Very soft and comfy to wear. Wish thy was bit lover even I order the mid low waist ones. But it is Just love from me 😘 ❤️☺️😊

February 26, 2026
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Reply from FITJEANS

Thank you so much for the lovely review! 🥰 We’re so happy to hear you love the vintage look and how soft and flattering the jeans feel, that’s exactly what we aim for.

Enjoy your jeans and thank you for the love!

Rated 2 out of 5 stars

These jeans feels very cheap

These jeans feels very cheap. I love the quality of my first pair. It was with the money. These I am sending back. The bottom when put on looks like they have a defect in them.

February 26, 2026
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Reply from FITJEANS

Thank you for your feedback, and we're sorry to hear that the jeans didn’t meet your expectations!

The Contour jeans you recently purchased are made with a different fabric than the Flared jeans you bought previously, which means they can feel a bit different. However, they are still produced to the same quality standards.

If you feel that the pair isn’t right for you, you’re of course welcome to return them. If you need any help with the return process, please feel free to reach out to us and we’ll be happy to assist you 💕

Rated 4 out of 5 stars

In between sizes

I must be in between sizes because the large is too small and the xl is too big. But I still like the jeans for a baggier look!

I just continue to be surprised at sizing. I wear a size 8 in women’s or 29 in regular jeans, so that doesn’t seem to translate to an XL. But here we are!

February 26, 2026
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Reply from FITJEANS

Thank you for your lovely feedback!💙
I am very sorry to hear about the issues you have had with the sizing. I just sent you an email so we can take a closer look into this together.
Get back to us when you have the chance 😊

Rated 2 out of 5 stars

Quality is not good for contour artic blue jeans

Quality is not good, such thin fabric and overly expensive. The fabric has started to show warn out signs after a few washes, and it’s only 5 months of purchase. For close to 200$ AUD it’s not worth it, I’m pretty disappointed because the fit & colour is so nice.

September 29, 2025
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Reply from FITJEANS

We're really sorry to hear about your experience! This certainly doesn’t sound right and is not what we expect from our products.

I’ve sent you an email so we can take a closer look at the situation and work with you to find a solution. Please check your inbox when you have a moment, and we’ll be happy to assist further💙

Rated 3 out of 5 stars

Nothing is ever in stock!

The website is laid out nicely and it's easy to navigate. However, it's super frustrating that every style/color I wanted was out of stock. I've been waiting patiently for MONTHS for items to come back in stock and it's just not happening.

I was tired of waiting and wanted to use my gift card so I settled for a color i wasn't 100% certain about. Hopefully I am not disappointed when the products comes

March 3, 2026
Unprompted review
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Reply from FITJEANS

Thank you for your feedback! We completely understand how frustrating it can be when the styles or colors you’re looking for are out of stock.

If you’d like, please feel free to send us a DM or an email with the specific items you’re interested in, and we’ll be happy to check our restock calendar to see if we have any updates for you.

We really appreciate your patience and hope you’ll love the pair you ordered. If you need any help in the meantime, we’re always here to assist💕

Rated 5 out of 5 stars

They do what they promise

They do what they promise. Best fitting jeans I've ever had and super comfy on top.

February 23, 2026
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Reply from FITJEANS

Thank you so much for your feedback! 😍 We’re thrilled to hear that our jeans lived up to their promise and are the best-fitting and most comfortable you’ve ever had.

We hope you continue to enjoy them!

Rated 5 out of 5 stars

So happy to give fitjeans a chance

So happy to give fitjeans a chance. I've always struggled to find jeans to fit nicely. Highly recommend!
I'll be purchasing more pairs soon.

February 23, 2026
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Reply from FITJEANS

Thank you so much for giving FitJeans a try!❤️ We’re thrilled to hear that you finally found jeans that fit nicely.

We truly appreciate your recommendation and can’t wait for you to enjoy your next pairs soon!

Rated 1 out of 5 stars

Over £100 Jeans – Still Waiting on a Return Response

I recently purchased a pair of jeans from FitJeans for over £100, and unfortunately, they didn’t fit me as expected. That in itself can happen when ordering online, so I immediately requested a return.
However, it’s now been 4 days and I’ve received no reply regarding my return request. For a premium-priced product, I expected a much smoother and more responsive customer service experience.
It’s really disheartening to spend that amount on denim and feel left without support when an issue arises. I hope the customer service team can improve their response times, as it would make a big difference to the overall customer experience.

February 23, 2026
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Reply from FITJEANS

Thank you for sharing your feedback! we’re sorry to hear that you felt unsupported, as that’s certainly not the experience we aim to provide.

After reviewing your case, we can see that your first email was sent on a Friday, and our customer support team is not available during weekends, so responses resume on the next working day. We also noticed that several emails were sent shortly after one another. When multiple emails are sent, the system places the conversation back in the queue, which may unfortunately extend the response time.

That said, our team did respond to your request and provided assistance regarding your return.

We truly appreciate your feedback and are always working to improve our customer experience. If you need any further help, please feel free to reply to our email and we’ll gladly assist you💙

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