Banner for FITJEANS

FITJEANS Reviews 12,386

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers had a great experience with this company. Customers consistently praise the product, highlighting its quality and comfortable fabric. Many appreciate the perfect fit, especially for those with wider hips and smaller waists, noting the absence of a waist gap. The delivery service is frequently described as fast and efficient, with orders arriving in a timely manner. However, some customers expressed dissatisfaction with the price, finding it to be on the higher side. Additionally, a few people experienced issues with their orders, such as receiving the wrong item, missing items, or products not fitting as expected despite using the size guide. There were also occasional concerns about the quality of the denim, with some reviewers noting it felt thin or showed wear quickly.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the comfort, stretch, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Order

Users describe ambiguous interactions with order. While some consumers praise the ease of ordering and fast... See more

Price

Consumers express significant dissatisfaction with pricing, often finding products to be overly expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its supposed to be not leaving a waist gap. Not true in my case. I have difference 30cm between waist and hips and it definitely leaves a waist gap same like other elastic jeans. Absolutely the same.... See more

Company replied

Rated 4 out of 5 stars

I ordered shorts according to the size chart and they did not fit as expected. I requested an exchange for a smaller size and I was able to make my return the same day. Shipping was quick and my repla... See more

Company replied

Rated 4 out of 5 stars

I guess the product is alright, I just seem to always be between sizes so the fit isn't quite what I hoped for even though I took my measurements before ordering. I have short legs and a long torso,... See more

Company replied

Rated 5 out of 5 stars

It's always easy to order off the website, and delivery is always given in a timely manner. I wish the jeans had larger belt loops and that the mid to low rise jeans were more stocked, but great j... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look. Today, we’re a global community of over 400.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

WE'RE HERE FOR YOU

Written by the company

HIGHEST STANDARDS OF CUSTOMER CARE
Our team is dedicated to delivering the best possible FITJEANS experience from start to finish, ensuring you’ll love both your jeans and your journey with us. With the highest standards of customer care, we're always here to help. Got questions? Issues? Wanna share the love? Just reach out - we’re only a message away.

Contact info

DISCOVER YOUR NEW FAV JEANS

Always 100% waist gap proof. Designed to make you feel confident.

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a pair and was nothing i…

I bought a pair and was nothing i xpexted! Hate it and I'm very disappointed!😡

February 13, 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

We're really sorry to hear that you're disappointed with your purchase! I’ve just sent you an email so we can take a closer look at the situation and assist you further.

Please check your inbox when you get the chance, and we’ll be happy to help resolve this for you💙

Rated 5 out of 5 stars

The fit is so good

The fit is so good. I feel confident in these jeans and would totally buy another pair again. Long enough for tall girlies.

February 19, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your wonderful review! 💕 We’re thrilled to hear that the fit makes you feel confident, means the world to us 😊

Rated 1 out of 5 stars

Items stuck in pre-shipping, no real people to help

My items are stuck in the shipping label stage and I can’t get a real person to help me. Only the AI responds when you send a help email. My issue has been “escalated to the appropriate team” twice and it’s been days. I have had successful orders from here recently so this is a big disappointment. The horrid customer service process tells me this company wants it to be as challenging as possible to receive help so that they don’t have to issue refunds or handle returns. Very scummy, I will not be ordering again after this and urge others not to as well

February 25, 2026
FITJEANS logo

Reply from FITJEANS

We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been.

Unfortunately, your original package was lost in transit, which is why the tracking did not update beyond the label stage. As soon as this was confirmed, we arranged for a replacement to be sent out to you.

We also sincerely apologize for the delay in communication and the experience you had trying to reach us. That’s not the level of service we aim to provide, and we’re actively working on improving both our response times and support process.

Thank you for your patience, and again, we’re very sorry for the inconvenience caused.

Rated 5 out of 5 stars

Amazing customer service experience

Amazing customer service experience. I receive a new jeans after the one I ordered was damaged even though I washed it accordingly to Fitjeans washing instructions. They really helped me finding out the reason why my item was damaged and sent me a new jeans for compensation. Amazing help and very kind customer service employees.

February 20, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for sharing your experience!💕 We’re really glad our team could help resolve the issue and support you in finding out what happened with your jeans.

Providing helpful and friendly customer service is very important to us, so it means a lot to hear your kind words. We hope you’re enjoying your new pair, and thank you again for your support!💙

Rated 5 out of 5 stars

These are by far the comfiest jeans i…

These are by far the comfiest jeans i have ever worn, after not been able to fit in any jeans since going to the gym, these are perfect

February 20, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your amazing feedback! 💘
It means a lot to us to know they work so well for your active lifestyle. Enjoy your perfect pair!

Rated 5 out of 5 stars

They Fit

The lady I gifted these to loves them as she really has a hard time finding jeans that fit her because she lifts weights pretty much every day and that makes her thighs and booty big and strong.

February 19, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for sharing this!💕
We’re so happy to hear that she loves the jeans. Finding the right fit can be challenging for those who lift and have stronger thighs and glutes, so it means a lot to us that they worked so well for her.

What a thoughtful gift, thank you for choosing us!

Rated 5 out of 5 stars

Perfect Jeans

The jeans fit perfectly and they look great. I have always had a hard time finding jeans that look good on me and have never ordered them online before- but these are excellent and I will be buying another pair. Also, they are so comfortable! love love love

February 19, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your wonderful feedback❤️ We’re thrilled to hear that the jeans fit perfectly and that you love how they look and feel. Finding the right pair of jeans can be difficult, so it means a lot to us that you trusted us for your first online order and had such a great experience.

We can’t wait for you to get your next pair. Thanks again for your support!💕

Rated 5 out of 5 stars

Recommend!!

The most comfortable jeans of my life, truly 🙏🏼

February 19, 2026
FITJEANS logo

Reply from FITJEANS

Wow this makes us so happy to hear! Thank you so much 💘

Rated 3 out of 5 stars

Honestly not worth the price

I’ve purchased some jeans before and they are very comfortable and nice. The price is not worth it tho… like when it comes to quality. When I bumped into a drawer handle and it literally snagged my jeans so easily making a hole as if I ripped it. My first pair were some black jeans and they wore out after two wears. Also I wasn’t able to return some jeans because they didn’t offer returns in my country. And the zippers of the jeans are so flimsy you’d think you’ll get something better for that price.

February 25, 2026
Unprompted review
FITJEANS logo

Reply from FITJEANS

Thank you for your feedback, we’re really sorry to hear about your experience.

This is definitely not the quality we aim to provide, and we understand how frustrating this must be. As we’re unable to locate any order details from your message here, could you please reach out to us at help@fitjeans.com with your order information?

That way, we can take a closer look and assist you properly. 💙

Rated 5 out of 5 stars

Amazing

Amazing. Fits phenomenal

February 18, 2026
FITJEANS logo

Reply from FITJEANS

We appreciate your feedback so much! Thank you 💕

Rated 5 out of 5 stars

10/10 Worth the money

Everything was excellent. I bought a couple pairs probably 6-8 years ago and always loved them but I out grew them.

Purchased a new pair and, per usual, they fit perfectly! The only jeans that fit both my waist and legs.

Customer service was also great. I hadn't logged into my account since I bought the first two pair years ago and I couldn't get in anymore due to an old phone number on file. Customer service was quick to help update that and get me logged back in.

February 17, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your continued support!💕 We’re so happy to hear that after all these years our jeans are still your go-to and that your new pair fits perfectly. Knowing they work for both your waist and legs means a lot to us.

We’re also glad our customer service team could quickly help you get back into your account. Thanks again for sharing your experience, and we hope you enjoy your new pair just as much as the first ones!💘

Rated 5 out of 5 stars

Fit Jeans Girl for LIFE!

Okay. I HATE wearing jeans. Since I have been strength training for over two years, they no longer fit me well: either they’re too small for my legs and glutes, or they’re too big around my waist.
So I saw an ad on IG for Fit Jeans. I loved how they appeared to look on other women who have athletic bodies. But I’m a skeptic, so I ordered them and thought “I can always return them.”
My order arrived FAST.
I tried them on…and I was SHOOKETH.
They fit. Perfectly! And - here’s the best part - they are COMFORTABLE. Stretchy. Not stiff, not too tight around my legs/glutes, and no waist gap!
This is my second pair and I’m HOOKED. Thank you finally for making a pair of jeans that actually FIT!

February 16, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for sharing your experience! 💕 We absolutely loved reading this. It means the world to us to hear that the jeans fit your athletic build the way you hoped.
We’re also glad your order arrived quickly and that you decided to give us a try despite being skeptical. Hearing that you’re now on your second pair and hooked truly makes our day. Thank you for your support, and we can’t wait for you to enjoy many more pairs!❤️

Rated 1 out of 5 stars

Horrible costume service

Horrible costume service, sent me the wrong item and don’t answer email, I do not recommend.

February 13, 2026
FITJEANS logo

Reply from FITJEANS

We’re very sorry to hear about your experience!
Our team has already been in contact with you regarding this matter, and we have arranged a full refund for your order.

If you have any further questions or need any additional assistance, please don’t hesitate to reach out to us directly, we’re always happy to help💙

Rated 5 out of 5 stars

Honestly I have become a loyal fan and…

Honestly I have become a loyal fan and don’t think I can buy other brand jeans anymore. I recently got the flare jeans and they are so flattering on the body and very comfortable. Can’t wait to try on the shorts for the summer!

February 16, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your amazing feedback! 😊 We're thrilled to hear that you've become a loyal fan. It means a lot to us that you love the flare jeans and find them both flattering and comfortable.

We’re excited for you to try the shorts this summer, we hope you’ll love them just as much! Thanks again for your support💕

Rated 5 out of 5 stars

Great jeans

Great jeans! No waist gap, perfect size or the thighs good length super comfy… bought one then another one 3 week later!

February 16, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your great feedback! ❤️ We’re so happy to hear that the jeans fit you perfectly.

It’s amazing to hear you loved them enough to come back for another pair just a few weeks later! Thank you for your support, and we hope you continue to enjoy them😊

Rated 5 out of 5 stars

Love this quality and fitting

Good quality, service and jeans are the best if you have fitting problems

February 16, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your lovely feedback! Glad to hear you are satisfied ❤️
We are always here to help!

Rated 4 out of 5 stars

Great jeans but too tight

Great jeans, makes my bum looks amazing. But they’re way too tight, even after sizing up!

February 11, 2026
FITJEANS logo

Reply from FITJEANS

Thank you for your feedback! We’re so glad to hear you love how the jeans look. 💛

We’re sorry to hear that the fit feels too tight, even after sizing up. We’d love to help you take a closer look into this as it does not sound right.
Please contact us at help@fitjeans.com, and our team can assist you with sizing advice or next steps.

Rated 5 out of 5 stars

These jeans are very flattering

These jeans are very flattering. Hug your hips and legs in the right places. Love how stretchy they and comfortable they are.

February 13, 2026
FITJEANS logo

Reply from FITJEANS

Thank you so much for your review! 💛 We’re thrilled to hear that you love how flattering and comfortable the jeans are, and that the stretch hits all the right places.

We hope you continue enjoying them and thank you for sharing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look