Fitness Parts Warehouse Reviews 

220
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers found it easy to locate and order the correct parts for their machines. Many appreciated the helpful service and the availability of parts, even for older equipment. The products often arrived as expected and fit perfectly, allowing users to get their equipment running again. However, some customers also noted issues with delivery times, with parts taking several weeks or even months to arrive. A few other people also felt that communication regarding order status and shipping updates could be improved. Additionally, some reviewers mentioned receiving incorrect parts or experiencing high shipping costs.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the ease of finding the right parts and... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders and the promptness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast shipping, quick service,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers reporting that replacement... See more

Service

Customers had positive experiences with service, often praising the quick service and the availability of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I liked most was the quick response to customer service on the correct parts for my Norditrac Elliptical. Other places threw the wrong part numbers and it wasted time for me getting my machine up... See more

Rated 4 out of 5 stars

This was the only place I could find what I needed. Was able to install them with no problems and are working good. My only complaint is that they hit my credit card right away but parts were delivere... See more

Rated 4 out of 5 stars

Have my elliptical for year and 2 pedal arm sleeves were disintegrating. Found the parts easily, the price was reasonable. Fixed it and saved me from buying a new elliptical. Only negative is... See more

Rated 4 out of 5 stars

Received treadmill parts as ordered, however I was never given status of my order - when they would ship or when I would receive them. Called several times (never an answer, always a vm)

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!


Contact info

4.2

Great

TrustScore 4 out of 5

220 reviews

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4.2

All reviews

(220)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

They had the parts I needed!

Fitness Parts Warehouse had the parts I needed at a reasonable price and they (the parts) arrived quickly. It doesn’t get much better than that.

December 27, 2023
Fitness Parts Warehouse logo

Reply from Fitness Parts Warehouse

GREAT!!

Rated 3 out of 5 stars

It took WAY TOO LONG to get !!!

It took WAY TOO LONG to get !!!

Also, very expensive pedal assembly!!!!!

December 27, 2023
Fitness Parts Warehouse logo

Reply from Fitness Parts Warehouse

We greatly appologize for the delay and i do see that the price was incorrect on this part at the time of purchase. I have issued a partial refund and hope that in the future you try us again for all your part needs.

Rated 1 out of 5 stars

The part did not work

December 26, 2023
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Reply from Fitness Parts Warehouse

Hello Timothy we appologize that this power adapter did not work for you. It is a common issue with power adapters that when they get ripped out of the unit, the input jack must also be replaced. We see no record of you contacting us about this issue. We ask they you please remove this one star review and contact us so we can assist.

Rated 5 out of 5 stars

They were so helpful

They were so helpful. Got the parts I order very quickly. Got the parts I was unable to buy any where else.

December 21, 2023
Unprompted review
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Reply from Fitness Parts Warehouse

SO HAPPY TO HEAR!

Rated 5 out of 5 stars

Had the part when I couldn't find it elsewhere.

My high rating is for them having a part for a exercise bike that was about 15 years old. Not only did they have the part, they sent me a couple of pictures of the part to insure it was the part I needed. The price was fair and they shipped it right away. Within a week I had my bike and exercise regime back in action! Thanks again!!

November 27, 2023
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Reply from Fitness Parts Warehouse

GLAD TO HELP!!!!

Rated 5 out of 5 stars

Power adapter works PERFECT!!

Power adapter was as advertised. It worked PERFECTLY with my elliptical machine. Responses were quick - shipping was quick. Thank you!!

November 27, 2023
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Reply from Fitness Parts Warehouse

SO GLAD WE COULD HELP YOU!!!

Rated 5 out of 5 stars

excellent service

excellent service, very efficient, fast shipping

November 9, 2023
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Reply from Fitness Parts Warehouse

Were glad to hear we were able to provide you exceptional service!

Rated 5 out of 5 stars

EXACTLY what I was looking for

I easily found EXACTLY the part I was searching for. Description was clear with model numbers.

October 22, 2023
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Reply from Fitness Parts Warehouse

Thank you for taking the time to leave this wonderful review!

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