Received treadmill parts as ordered, however I was never given status of my order - when they would ship or when I would receive them. Called several times (never an answer, always a vm)
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Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
2536 Eastern Blvd, Suite 420, 17402, York, United States
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You did great, despite a little bit of delay at first, but then it's great. Thank you!

Reply from Fitness Parts Warehouse

Reply from Fitness Parts Warehouse
They listened to what i needed and a good turn around for the part.

Reply from Fitness Parts Warehouse
Hi, good comunicación excelent treadmill parts thank you so mucho

Reply from Fitness Parts Warehouse
Site was easy to use and had plenty of information and schematics of my fitness equipment. My rower is an older model Nordic Trac and they still carried most of the wearable parts. The only downside is my parts delivery was thru USPS and they took a week to process my parts order. Fitness Parts Warehouse was quick and responsive, but USPS dropped the ball.

Reply from Fitness Parts Warehouse
The correct console with great shipping price. The treadmill now is working like new. Thanks!

Reply from Fitness Parts Warehouse
I bought a replacement control board for my wife’s S22i stationary bike…now everything works perfectly—including elevation and resistance! The customer service rep is as very helpful and I received the part in a timely manner—and it was significantly cheaper than other sites. Plus, it appears to be exactly the same as the original.

Reply from Fitness Parts Warehouse

Reply from Fitness Parts Warehouse
Easy to find correct parts, reasonable prices and reasonable shipping costs & time.

Reply from Fitness Parts Warehouse

Reply from Fitness Parts Warehouse
A plug and play experience to return my bike ride exercise to brand new!

Reply from Fitness Parts Warehouse
My only peeve was the long wait.In the interim I was contacted that the part will be delivered a bit later than expected. It finally came and it was a perfect fit and was well worth the wait.

Reply from Fitness Parts Warehouse
The website was easy to navigate to find the part I needed and once the order was placed I was provided timely updates on the status of my order. The parts arrive in great condition and fit as expected.

Reply from Fitness Parts Warehouse
Customer Service was excellent to work with. Chris responded to my questions very timely. Thanks!

Reply from Fitness Parts Warehouse
Had pieces I needed, got them out fast for shipping, very good prices, helpful and knowledgeable staff.
Thanks for getting the to me quick. Back in use again.

Reply from Fitness Parts Warehouse
Really easy to order the part we needed to fix our treadmill and delivery was quick as well

Reply from Fitness Parts Warehouse
The product was exactly as advertised, delivered quickly and good orice

Reply from Fitness Parts Warehouse
Super fast shipping and great communication! Part was shipped same day as ordered.

Reply from Fitness Parts Warehouse
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