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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive knowledge. Many people highlight the positive and stress-free viewing experiences, noting that agents go above and beyond to assist with property selection and address any inquiries. The team is often described as professional, efficient, and a valuable asset to the company. However, some customers mentioned experiencing issues with communication, specifically citing instances of receiving annoying or unnecessary emails from certain staff members without prior internal consultation.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful and was shown round all the properties and was ready to answer any questions. I’ve been with other letting agents who wouldn’t fix issues or care about the tenants, which is why I am retu... See more

Rated 5 out of 5 stars

Yesterday Callum took us around some student accommodation in Sheffield. He was super friendly, knowledgeable and helpful! He suggested us taking our own videos to look back on. Nothing was too much t... See more

Rated 5 out of 5 stars

Got shown around 4 lovely houses by Dan. He was super friendly and made our viewing experience less stressful. Would definitely recommend

Rated 5 out of 5 stars

Although we didn’t go for a house with fit property for this current year we most definitely will be next year after our experience with Dan.


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fit Property contractor

We have contracted for Fit Property for a few years now, Shanon has been a great help with organising jobs through tenants & landlords.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Such a great experience thanks to Nadia. She was so friendly and informative. Will definitely be coming back if we decide to move again for our 3rd year.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Shannon at fit property

I’ve had a few dealing with Shannon at Fit property on every occasion she has been very professional and helpful I would highly recommend.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fit Property is the number one lettings…

Fit Property is the number one lettings agency in Sheffield. You can’t fault them in the slightest - passionate staff, amazing onboarding systems, reliable and all round great people to let from. Really impressed with the service I’ve received throughout being with them. 5* and would highly recommend them.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Enquired about a property

Enquired about a property, spoke to Joel. He was great couldn’t do enough for us so knowledgeable, made the whole experience really pleasurable. Would definitely recommend

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I’m really happy with the customer service which i received from Ellise, she’s really helpful, very kind, and very friendly, she answered all the questions i had
Over all i really great experience
Highly recommend!!

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

A Personal Touch

From the moment I first spoke with Joel, I was struck by his professionalism, knowledge, and willingness to help. He listened carefully to my needs and preferences and worked hard to find me a property that matched them perfectly. Throughout the entire process, he kept me updated, answered all my questions promptly and fully, and made sure I felt comfortable and confident with my choices.
What really stood out to me was Joel's personal touch. He was genuinely interested in my experience as a student, and went out of his way to make sure I had all the information I needed to reserve a property.
Overall, I cannot speak highly enough of Joel and his exceptional customer service at FitProperty. He truly went above and beyond to make sure I had the best possible experience, and I would recommend him and the company to anyone looking for a reliable and caring letting agent in Sheffield.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Shanon brought us at Keetons Electrical…

Shanon brought us at Keetons Electrical Contractors Ltd on for all electrical and call out electrical jobs.

Shanon is really quick and efficient at responding to maintenance and the team are all friendly and helpful.

I would recommend them as a reliable agent.

February 20, 2023
Unprompted review
Rated 4 out of 5 stars

First time renting out a house as a…

First time renting out a house as a part of a group of students but it's been super easy and transparent. Nadia has been on the end of the phone or an email throughout the process to help smooth out any issues or worries.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Property maintenance

Joel brought me on a a contractor to work alongside their team maintaining and repairing the rental properties they manage.

Always been really efficient and prompt when dealing with him and Shannon in regards to organising works needed.

They do their best to ensure the properties are kept to a good standard.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

I am a contractor and a landlord and…

I am a contractor and a landlord and have worked with Fit Property for a number of years, Shanon is always quick to respond to any of my queries and makes sure maintenance is complete to a good standard! She is very on the ball and is always happy to help

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fit property really helped us find our property for next academic year

Fit property really helped us find a wider range of options for houses that we haven’t seen anywhere on major websites such as unihomes.
They were also very responsive when replying to any queries or requests. Nadia in particular played a key role in helping us find our property as she was friendly, honest and extremely helpful,

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team!

Fit property are a great team, we were shown around a few properties by Ellise and she is so friendly and easy to talk to when we had any questions.

January 24, 2023
Unprompted review

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