While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive knowledge. Many people highlight the positive and stress-free viewing experiences, noting that agents go above and beyond to assist with property selection and address any inquiries. The team is often described as professional, efficient, and a valuable asset to the company. However, some customers mentioned experiencing issues with communication, specifically citing instances of receiving annoying or unnecessary emails from certain staff members without prior internal consultation.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful and was shown round all the properties and was ready to answer any questions. I’ve been with other letting agents who wouldn’t fix issues or care about the tenants, which is why I am retu... See more

Rated 5 out of 5 stars

Yesterday Callum took us around some student accommodation in Sheffield. He was super friendly, knowledgeable and helpful! He suggested us taking our own videos to look back on. Nothing was too much t... See more

Rated 5 out of 5 stars

Got shown around 4 lovely houses by Dan. He was super friendly and made our viewing experience less stressful. Would definitely recommend

Rated 5 out of 5 stars

Although we didn’t go for a house with fit property for this current year we most definitely will be next year after our experience with Dan.


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good experience

Although we didn’t go for a house with fit property for this current year we most definitely will be next year after our experience with Dan.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Student accommodation Sheffield

Yesterday Callum took us around some student accommodation in Sheffield. He was super friendly, knowledgeable and helpful! He suggested us taking our own videos to look back on. Nothing was too much trouble and he is an asset to his team. Thank you very much

February 17, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look