Fittingsnvalves Reviews 85

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Twice they are not capable of packing a few fittings in a box and protecting them from impact damage. Waisted time and return shipping cost because these guys are clueless in what they are doing. Hi... See more

Company replied

Rated 5 out of 5 stars

We used to use other "big name vendors" for a lot of our supplies but the difference between "big name vendors" and Fittingsnvalves is big name companies try to see how much they can make off thei... See more

Company replied

Rated 4 out of 5 stars

Found this place in a general search and what a good find. Easy to navigate and materials showed up quickly. When I had an issue of a missing piece, Evan got on the phone and handled the issue and off... See more

Rated 5 out of 5 stars

Amazing customer service! Spoke with Evan @2pm wed and placed an order that we had forgotten to order. We live in Northern Vermont and everything takes a bit longer. Very happy to say it was at our d... See more

Company replied

Company details

  1. Plumbing Supply Store

Written by the company

Specializing in offering all types of fittings and valves. Choose from thousands of products at low prices. Top quality products and fast shipping.


Contact info

3.3

Average

TrustScore 3.5 out of 5

85 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

After 12 days waiting

After 12 days waiting, they sent me an email that there is an error in the price. What if I want to cancel it or pay the new price? I said I don't want. I want my refund! 2 days later nothing. I had to open a case in PayPal... minutes after the case seller made the refund. curiosity that if it responds quickly to cases. be careful with these people. go somewhere else with your business. Never again :/

April 7, 2023
Unprompted review
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Reply from Fittingsnvalves

This order was in process to be refunded after the customer asked to have it refunded. Sometimes it may take 24-48 hours. We spoke to Paypal and had it expedited with them as per the customers request. We are a major supplier that takes care of our customers.

Rated 5 out of 5 stars

Top Notch

Products are perfect for what I do. Always fast shipping, reasonable shipping costs, and pleasant customer service. Thanks for being my go to!

May 17, 2022
Unprompted review
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Reply from Fittingsnvalves

Thank you for the nice words! We are always here for you!!!

Rated 5 out of 5 stars

Couldn't find the fittings we were…

Couldn't find the fittings we were needing anywhere but Fittings N Valves had them in stock and they arrived in two days!! We will definitely be ordering again!

April 19, 2022
Unprompted review
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Reply from Fittingsnvalves

We appreciate your business! Let us know what you need.

Rated 5 out of 5 stars

I have had great success with…

I have had great success with Fittingnvalves. Fair pricing (could always be lower...LOL), good availability in spite of Covid 19 supply issues, all arrived in timely manner and in good shape.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased! Order came through just like it should. World wide shortages at the moment so being able to acquire the fittings that we need has been impressive! I Will continue to use company in the future. Thank you.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say? With a shortage in pex fittings, these guys had what I needed available, in stock and ready to ship out. What no plumber can find in Houston, Texas, fittings and valves came in clutch. I will continue ordering through them.

July 5, 2021
Unprompted review
Rated 1 out of 5 stars

Placed order and it said parts were in…

Placed order and it said parts were in stock. Over 2 weeks now and nothing has shipped. I sent an email asking when parts would ship or if I could just have a refund, and it's been 3 days now and I haven't got an answer. Won't shop here again. Update- emailed me back and said parts had shipped awhile ago. Didn't get a date or anything specific. I probably wouldn't have emailed them if I had got the tracking info..... The parts had shipped a day before I emailed. Parts ordered June 24th. Not shipped till July 1st. Just expected it to be a lil more efficient. Most parts companies have same day or day after shipping. Sorry, but most people buy parts because they need them and need the quick.

July 4, 2021
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Reply from Fittingsnvalves

This order was shipped. We do not understand this review. An autoresponder tracking email was sent to customer. Customer sent an email inquiring about the order on Saturday 7/3 over the holiday weekend when we were closed. We replied on 7/4. The bottom line, this order was fulfilled and shipped.

Rated 1 out of 5 stars
Fittingsnvalves logo

Reply from Fittingsnvalves

Some of the parts were on delay due to supply chain disruptions and world shortages. This has since been resolved after a short time. Customer was emailed and explained this. All orders for these products have been fulfilled.

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